2018 FORD FUSION Complaints

The contact owns a 2018 Ford Fusion. The contact stated while driving at 35 MPH, the check engine light illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was a coolant intrusion into the engine and the long block needed to be replaced.The local dealer was contacted, who confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 95,308.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Engine throws misfire code on cylinder accompanied by loss of coolant with no visible leaks. Coolant intrusion into the cylinder has begun due to Ford’s engine block design flaw.

While maneuvering in parking lot car would not shift from Reverse to Drive after backing out of parking place, error on dash stated shift module failure. Tow truck driver manually engaged shifter to drive, too car to Freeman Ford. Upon inspection shifter grommet at transmission had worn not allowing car to change gears, $4 in parts, $300 in labor to fix. Fortunately the car was just blocking a post office parking lot, if this had been a maneuver in an intersection it could have caused an accident. There was no indication this failure was going to occur.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, a warning light indicating that the engine was overheating was illuminated. The contact added coolant to the vehicle; however, the failure persisted. The contact stated that the vehicle was experiencing an excessive coolant consumption. The vehicle was taken to Advance Auto, where it was diagnosed with a misfire in cylinder #3. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated that after his girlfriend was occupied and parked in the residence, while attempting to reverse the vehicle the gear shifted independently into park. The contact mention he lifted the front end of the vehicle, and he noticed the shifter cable detached from the transmission shifting arm. The contact was able to attach the shifter cable on the transmission shifting arm but also noticed the shifter cable bushing has detached from the transmission as well. The vehicle was not taken to be diagnosed. The vehicle was not repaired however the contact mention the vehicle will be getting repaired on March 29th. The contact related the failure to the NHTSA Campaign Number: 22V413000(POWER TRAIN). The insurance company had not been contacted yet. The manufacturer was made aware of the failure they informed the contact that NHTSA calls the manufacture to have recalls on their VIN. The contact was referred to NHTSA to file a complaint on the failure. The failure mileage was 102.000.

My car had a bad shifting linkage which I paid for out of pocket. My 2.0 Ecoboost engine is leaking coolant into my oil and makes a very loud concerning ticking noise, along with reduced engine power and sporadic/random loss of brakes. There has been recalls for these issues on most other Ford Fusion models and this one NEEDS TO BE RECALLED. My engine is going to blow any day now and I will be stuck paying for the rest of my car loan for a vehicle I cannot drive. All of the Ecoboost engines should be recalled for poor design.

Car will crank, but will not move into gear. Getting an service message "Shift System Fault". Some days it will move and other days (like today) it will not. I believe the 2018 fusion (my car) was missed from the list of recalls for this service message. I contacted a Ford dealer near me. Either they don't have a transmission tech or it will take days before my car can be looked at.

The contact owned a 2018 Ford Fusion. The contact stated that while driving at 65 MPH, the front driver side seat belt did not buckle appropriately, another vehicle driving at an unknown speed moved to the left lane, then the other vehicle changed lanes again moving in front of the contact, and the other vehicle abruptly depressed on the brakes causing the contact to rear end him. The vehicle came to a stop and merged into the shoulder. The vehicle was damaged on the front driver's and passenger's side. There were no warning lights illuminated. The driver’s and passenger’s side air bags did deploy however the seat belt did not retract the contact, causing the contact to be injured. There was no property damage. A police report was filed. The contact sustained a concussion and his eyes swelled shut. It was unknown if the other driver in the other vehicle sustained any injuries. The insurance company towed the vehicle to an impound lot and then towed it to Copart. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not made aware of the failure. The failure mileage was 89,000.

While driving about 60 miles per hour the vehicle started to buck and loose speed. The check engine light came on and I pulled over. The vehicle was taken to the dealership where I was told that I have a coolant leak. The leak caused a break in cylinder 2 and the engine would have to be replaced.