2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,940 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - MARSHALL, MN

    2010 FORD FUSION ELECTRONIC POWER ASSIST STEERING (EPAS) I WAS DRIVING MY FAMILY AROUND TOWN, SATURDAY, APRIL 8, 2017, WHEN A MESSAGE CAME ACROSS THE DASH SAYING, "SERVICE AVANCETRAC". I STOPPED THE CAR AND TURNED THE ENGINE OFF. 20 MINUTES LATER WE GOT BACK IN OUR CAR TURNED IT ON AND THE POWER STEERING WAS GONE. THE WARNING ON THE DASH NOW READS, " SERVICE POWER STEERING NOW". THE VEHICLE WAS IN MOTION WHEN THE FIRST WARNING OCCURRED. THE VEHICLE WAS STATIONARY WHEN THE POWER STEERING FAILED ALTOGETHER. THIS SEEMS TO ALREADY BE A REPORTED PROBLEM FOR THIS VEHICLE AND IS CURRENTLY BEING INVESTIGATED BY THE NHTSA. I AM THANKFUL THIS DIDN'T OCCUR AT HIGHWAY SPEEDS OR ANY OTHER SCENARIO THAT PUTS MY FAMILY IN HARM'S WAY.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SAN DIEGO, CA

    I GOT AN SAFETY RECALL NOTICE FROM FORD FOR MY CAR ON 06012016 (10 MONTHS AGO...) AND THEY STILL DO NOT HAVE ANY REMEDY AVAILABLE FOR IT. MAY I STILL GET MY CAR REGISTERED THIS YEAR? IT IS THEIR MISTAKE, NOT MINE. NHTSA RECALL NUMBER:16V384; RECALL DATE: JUNE 1, 2016 MANUFACTURER RECALL NUMBER: 16S26. SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - DOUGLASVILLE, GA

    LEFT MY SISTERS HOME ON CHRISTMAS EVE AND WITHIN .25 MILE I RECEIVED A WARNING LIGHT INDICATING A STEERING ISSUE. WITHIN MINUTES MY STEERING WHEEL TIGHTENED UP SO TIGHT THAT MY STEP SON HAD TO GRAB THE WHEEL TO HELP ME TURN INTO A GAS STATION. IT WAS EXTREMELY FRIGHTFUL BECAUSE THE ROAD WE WERE ON WAS VERY CURVY AND IT WAS AT NIGHT! AFTER FEW TRIES WE ATTEMPTED TO DRIVE THE VEHICLE HOME. MY SON LUCKILY WHO IS A VERY STRONG AND BIG 19YR OLD DROVE US HOME WHILE STATING THE STEERING FELT VERY TIGHT THAT HE ADMITTED IT REQUIRED GREAT STRENGTH TO KEEP CONTROL OF THE CAR. I HAVE HAD THIS CAR SINCE 2010 AND THIS MODEL HAS HAD A FULL THROTTLE BOTTLE RECALL (TWICE) A GAS TANK LINE RECALL, AIR BAG RECALL (WHICH I'M STILL WAITING FOR) AND THE A/C HAD TO BE REPLACED. THIS CAR IS AND HAS BEEN THE WORST MODEL OF ALL FUSIONS. I TOOK THIS CAR TO THE FORD DEALERSHIP WHO THEN EXAMINED THE CAR AND DETERMINED IT WAS THE STEERING GEAR THAT HAS WENT OUT ON MY CAR AND IT WILL BE $1795 TO REPLACE!! THAT'S HALF THE PRICE OF WHAT THIS CAR IS EVEN WORTH NOT TO MENTION I HAD ALREADY PAID $1200 TO GET THE A/C FIXED OVER THE SUMMER. I SEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME GEAR ISSUE AND BEHOLD GOOGLE SHOWS A CLASS ACTION LAWSUIT IN CALIFORNIA ABOUT IT AND OVER 500 RECALL COMPLAINTS YET FORD HAS NOT RECALLED IT! SERIOUSLY? I FEEL CONSIDERING THE PAST RECALLS ON THIS MODEL THAT THIS PARTICULAR ISSUE IS A HUGE SAFETY CONCERN. IF MY STEP SON HAD NOT BEEN WITH ME TO ASSIST TURNING THE WHEEL, I WOULD HAVE NO DOUBT WRECKED ON THIS CURVY ROAD CHRISTMAS WEEKEND. WHICH SADLY STRANDED US BECAUSE OF HOW FORD CARELESSLY THREW THIS MODEL OF THE FUSHION OUT WITH SO MANY RECALLS. THEY SHOULD KNOW WITH SO MANY RECALLS THEY SHOULD REALIZE THIS CAR WAS POORLY BUILT AND SHOULDN'T HOLD THE CONSUMERS LIVES AND MONEY RESPONSIBLE. THIS IS THE FIRST TIME I'VE OWNED A FORD :(

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SPOKANE VALLEY​, WA

    WHEN ACCELERATING INTO TRAFFIC THE ENGINE SHUTS OFF LEAVING ME CROSSED OPPOSED TRAFFIC. WILL USUALLY START RIGHT AWAY AFTER. CAR HAS TO BE IN PARK TO RESTART. ON OCCASION THE SECURITY LIGHT FLASHES AND WILL NOT RESTART WITHOUT LOCKING AND UNLOCKING THE CAR. PERFORMING THIS ACTION WHILE BLOCKING TRAFFIC (IN BOTH DIRECTIONS) CAN'T BE SAFE IN ANY WAY. THE CAR ALSO DIES AT SPEED EVEN WHEN THE CRUISE HAS BEEN SET FOR OVER A HOUR. HELP PLEASE. THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - FERGUSON, KY

    RECALL COMPLAINT: I RECEIVED A RECALL NOTICE ON MY CAR'S AIRBAG IN JUNE 2016. AS OF APRIL 2017, THE RECALL HAS NOT BEEN TAKEN CARE OF. I UNDERSTAND IT TAKES TIME TO MANUFACTURE PARTS NEEDED FOR RECALLS BUT THIS SEEMS EXTREMELY LONG FOR A RECALL, COMPARED TO PAST RECALLS I'VE HAD TO DEAL WITH.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LAWRENCE, KS

    STEERING RACK MAKES A GRINDING NOISE AND WILL INTERMITTENTLY LOSE POWER STEERING. DOES IT PARKED OR WHILE DRIVING. NOISE IS WHEN TURNING THE STEERING WHEEL.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CUYAHOGA FALLS, OH

    JUST REPLACED THE DRIVER SIDE DOOR HANDLE FOR THE 3RD TIME. THEY HAVE BROKEN REPEATEDLY AND DO NOT ALLOW YOU TO EXIT THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SAN DIEGO, CA

    "TAKATA RECALL" RECEIVED AIRBAG RECALL NOTICE FROM FORD 6-1-2016. HAVE MADE MANY CALLS TO FORD AND HAVE BEEN TOLD THEY DO NOT HAVE PARTS TO MAKE REPAIR. IT HAS BEEN ALMOST ONE YEAR AND THIS PROBLEM HAS NOT BEEN FIXED. PLEASE PUT PRESSURE ON FORD TO FIX THIS ISSUE. PLEASE RESPOND TO ME AT: [XXX] THANK YOU. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - IRMO, SC

    MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS. HAPPENS WHEN I START THE VEHICLE FROM A STATIONARY POSITION

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CLARKSBORO, NJ

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED TO THE LEFT AND JERKED. THE WARNING ADVANCE SERVICE TRACK ILLUMINATED TO "SERVICE POWER STEERING NOW". IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,477.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE