2010 FORD FUSION Complaints

MY POWER ASSIST UNIT HAS WENT TOTALLY OUT, HAVE MADE NUMEROUS CONTACTS WITH DEALER AND FORD WITH NO HELP, HOWEVER I WORK WITH SOMEONE WHO JUST HAD THEIR 2010 FUSION POWER ASSIST REPLACED BY RECALL AND HIS WAS NOT OUT! I AM STILL DRIVING WITH ABSOLUTELY NO POWER STEERING AT ALL!

TAKATA RECALL, FORD NOTIFIED ME JUNE 1, 2016, BUT HAS STILL NOT PROVIDED A REPAIR AND IT IS MARCH 16, 2017. THIS IS MY PRIMARY FORM OF TRANSPORTATION. ADDITIONALLY, I AM MARRIED WITH TWO CHILDREN AND CANNOT IN GOOD CONSCIOUS HAVE SOMEONE RIDE IN THE PASSENGER SEAT IN THE EVENT THE AIR BAG WOULD DEPLOY.

POWER STEERING ASSIST IS LOST ON A REGULAR BASIS. THE PROBLEM CAN BE ALLEVIATED MOST OF THE TIME BY TURNING THE IGNITION OFF AND THEN RESTARTING THE CAR. SOMETIMES IT MAY TAKE REPEATING THIS PROCESS MULTIPLE TIMES. LUCKILY THE POWER STEERING ASSIST HAS NEVER STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION.

THE ISSUE I HAVE BEEN HAVING WITH THIS VEHICLE INVOLVES THE THROTTLE BODY WHICH HAS BEEN REPLACED TWICE NOW SINCE I HAVE OWNED THIS CAR. WHILE DRIVING THIS VEHICLE, MYSELF AND MY DAUGHTER, AT SEPARATE TIMES, LOST ACCELERATION WHILE ON THE HIGHWAY. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THE TIMING OF BEING ON THE ROAD WAS DIFFERENT AS WELL AS THE AMOUNT OF VEHICLES ON THE ROAD. WE BOTH WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THANK GOODNESS WE WERE BOTH IN THE FAR RIGHT LANE WHEN THE ACCELERATION FAILED. FORD DID RECALL THE PRODUCT AT ONE TIME, HOWEVER, NOW THEY ARE UNWILLING TO ASSIST WITH THE 2ND FAIL. THIS APPEARS TO BE EITHER AN ENGINEERING DEFECT OR VENDOR DEFECT IN THE PART. THIS IS A DANGEROUS DEFECT AS COLLISIONS COULD OCCUR WHEN UNABLE TO ACCELERATE ON HIGH SPEED ROADS AS WELL AS DANGEROUS FOR OTHER DRIVERS WHO ARE UNABLE TO GAGE THE SPEED OF THE SLOW MOVING VEHICLE.

MY DAUGHTER WAS DRIVING AND THE STEERING WHEEL LOCKED UP WITH POWERASSIST ERROR CODE. THIS HAPPENED IN 2014. THERE WAS A RECALL BUT IT APPLIED ONLY TO YEARS 2011-2012. I HAD TO SPEND $2000 TO HAVE THE IT REPLACED. IT HAPPENED AGAIN LAST WEEK(SAFETY CONCERN). THE DEALERSHIP SAID IT WAS A SOFTWARE GLITCH. THEY RESET THE CODE($400) BUT IT LOCKED UP AGAIN YETERDAY. PROBLEM NOT FIXED. I THINK I HAVE A LEMON. NOT HAPPY WITH RESPONSE AS THIS IS A MAJOR SAFETY CONCERN WITH STEERING WHEEL LOCKING UP . I DO NOT HAVE ANOTHER $2000 TO SPEND

THE ELECTRIC POWER STEERING SYSTEM (EPAS) HAS FAILED AND I CAN NO LONGER TURN MY STEERING WHEEL. FORD STATES THAT IN THE CASE OF THIS ISSUE, THE CAR CAN BE MANUALLY TURNED, BUT THIS IS NOT THE CASE. THE STEERING WHEEL WITHOUT ELECTRIC POWER STEERING IS IMPOSSIBLE TO TURN UNLESS SUPER HUMAN STRENGTH. IF THIS SYSTEM WOULD HAVE FAILED ON ME AT HIGH SPEEDS, I WOULD HAVE CRASHED AND COULD HAVE DIED OR EVEN KILLED OTHERS. THIS SYSTEM NEEDS TO BE RECALLED BY FORD IMMEDIATELY. FORD HAS ALREADY RECALLED THEIR GEN 1 EPAS SYSTEM ON 2011 FORD VEHICLES BUT THIS SAME SYSTEM HAS BEEN MANUFACTURED SINCE 2008 AND IS EQUIPPED IN MY 2010 FORD FUSION. THIS RECALL SHOULD COVER ALL VEHICLES THAT ARE EQUIPPED WITH THE GEN 1 EPAS SYSTEM FOR SAFETY REASONS. THE SYSTEM FAILED ON ME AS I WAS DRIVING HOME ON CITY STREETS (MODERATE SPEED). THE STEERING BECOME EXTREMELY STIFF AND HARD TO STAY IN MY LANE.

I WAS ON MY WAY HOME TURNING ON A CITY STREET WHEN SUDDENLY THE VEHICLE LOSS ELECTRICAL POWER STEERING (EPS) MAKING EXTREMELY DIFFICULT TO STEER AND TURN, I WENT OFF THE ROAD BUT WAS ABLE TO AVOID ACCIDENT. ABS, TRACTION LIGHT, BRAKE LIGHT APPEARED ON DASH AND ADVANCTRAC MESSAGE IN THE INSTRUMENT PANEL CLUSTER. I DROVE HOME WITHOUT ANY POWER STEERING AND HAVE NOT DRIVEN THE VEHICLE SINCE, TO AVOID FURTHER ACCIDENT/DAMAGE. I STARTED TO RESEARCH THE PROBLEM ONLY TO FIND OUT MANY OTHERS HAD EXPERIENCED THIS SAME PROBLEM WITH THEIR 2010 FORD FUSION.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/08/17*LJ *AS

TAKATA RECALL: RECEIVED RECALL LETTER BACK IN JUNE OF 2016. MY AIRBAG HAS STILL NOT BEEN REPLACED. HOW LONG DOES THIS TAKE??

2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVING AT THE POSTED SPEED OF 70 MPH WHEN THE PULLEY AND BOLT SHEERED OFF. HER CAR WAS NEARLY STRUCK FROM BEHIND BY SEVERAL VEHICLES AS WELL AS NOT BEING ABLE TO STEER THE CAR HERSELF. LOOKING AT FORD FUSION BLOGS, THIS APPEARS TO BE A COMMON PROBLEM THAT FORD HAS NOT FIXED IN THEIR EARLIER MODELS. THIS DESIGN AND/OR STRESS FAULT CAUSES SAFETY CONCERNS AS WELL AS COSTLY REPAIRS SINCE PIECE OF THE ENGINE BLOCK CAN SHEER OFF WITH THE IDLER PULLEY BOLT.