2010 FORD FUSION Complaints

WHILE DRIVING 30MPH ON A RESIDENTIAL ROAD MY VEHICLE MADE AN ALERTING NOISE ACCOMPANIED BY A DASHBOARD NOTIFICATION OF POWER STEERING FAILURE AND ADVANCTRAC FAILURE, BOTH OF WHICH ADVISED ME TO SEEK SERVICE IMMEDIATELY. IT WAS NOT UNTIL A MOMENT LATER THAT I MADE IT TO THE FIRST STOPLIGHT UPON RECEIVING THE NOTIFICATION, WHILE TRAVELING AT A MORE REDUCED SPEED THAT I NOTICED MY STEERING WAS NOT OPERATING AS USUAL. I NEARLY COLLIDED WITH ANOTHER VEHICLE AS WE ATTEMPTED TO SIMULTANEOUSLY MAKE LEFT TURNS WHEN I NOTICED THAT I NEEDED TO EXERT EXCESSIVE FORCE TO ROTATE MY STEERING WHEEL. WHAT KIND OF NOTIFICATION SYSTEM WOULD ALLOW THE OPERATOR A MOMENTS NOTICE BEFORE A CHANGE IN VEHICLE PERFORMANCE OF THIS LEVEL? DEFINITELY NOT ONE THAT REGARDS THE SAFETY OR VALUE OF HUMAN LIFE. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THAT IT WOULD COST $2000 FOR THE NECESSARY REPAIRS - WHICH I AM UNABLE TO MAKE. MY VEHICLE HAS JUST OVER 80,000 MILES AND I STILL OWE $5,744. I HAVE ALREADY PROVIDED MY INFORMATION TO HTTPS://WWW.FORDLAWSUITS.COM/ FOR THE POWER STEERING LAWSUIT IN PLAY.

I HAD A LOW TIRE NOT FLAT I WAS DRIVING DOWN MY ALLEYWAY SLOWLY AND HIT A SMALL POT HOLE ON MY WAY TO GO GET IT FILLED WITH AIR AT THE NEAREST GAS STATION WHEN ALL OF THE SUDDEN I LOST ALL POWER STEERING AND THE ALARM CAME ON SAYING POWER STEERING FAILURE OR SOMETHING TO THAT MATTER I AM A BIG FELLA I WAS ABLE TO MAN HANDLE THE CAR TO THE NEAREST GAS STATION WITH NO POWER STEERING WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. I THEN FILLED THE TIRE MANHANDLED THE CAR TO HER DAY CARE THEN UP THE STREET TO THE CLOSEST AUTO SHOP. WHERE I DROPPED IT OFF. AND WAS LATE TO WORK HAVING MY BROTHER COME PICK ME UP I WAS STRESSED OUT OF MY MIND BECAUSE I READ HOW EXPENSIVE IT WAS TO REPLACE LUCKILY THE MECHANIC HAD A EMPLOYEE WHO HAD DEALT WITH IT BEFORE AND WAS ABLE TO POP THE STEERING COLUMN OUT OF THE JAMMED SEQUENCE IT WAS IN AND HE SAID HE HAD SEEN IT OVER AND OVER AGAIN. WHICH COST ME ABOUT 200 BUCKS ALOT BETTER THAN 2000. HOWEVER AFTER THAT MY CAR WAS NOT THE SAME COME TO FIND OUT MY WHEEL BEARING HAD FAILED ABOUT 6MONTHS LATER AND SOME ARM WAS BENT COSTING ME 800 DOLLARS I BELIEVE THIS WAS DUE TO THAT ISSUE I HAD PRIOR I AM PISSED ABOUT THIS FINDING OUT HOW MANY OF THESE CARS ARE DOING THIS. I BELIEVE THAT FORD SHOULD PAY TO REPLACE THEIR FAULTY UNSAFE STEERING AXEL AND COLUMNS. *TR

WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CAR BEGAN TO SHAKE AND IMMEDIATELY LOST POWER. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE CAR WOULD NOT ACCELERATE IN TRAFFIC. LUCKILY OUR HOUSE WAS WITHIN 1 MILE OF WHERE THE FAILURE HAPPENED. AFTER MAKING IT HOME WE HAD THE OBD ENGINE CODE READ AND IT STATED THAT IT WAS AN ISSUE WITH THE THROTTLE BODY. WE FOUND OUT SEARCHING THE INTERNET THIS IS A KNOWN ISSUE AND FORD HAS EXTENDED THE WARRANTY FOR THIS ISSUE TO 10 YEARS 150,000 MILES. CAR IS 6 YEARS OLD WITH 109,000 MILES. AFTER TURNING THE CAR OFF AND BACK ON THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. WE IMMEDIATELY SCHEDULED SERVICE AT A LOCAL FORD DEALERSHIP. DEALERSHIP CLAIMED THEY WOULD NOT MAKE ANY REPAIRS UNDER FIELD SERVICE ACTION NUMBER: 13N03 BECAUSE THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. THEY SUGGESTED WE RETURN WHEN THE CAR EXHIBITS THE ISSUE AGAIN. IN OTHER WORDS "COME BACK NEXT TIME YOUR CAR FAILS WHILE DRIVING". THIS IS A KNOWN ISSUE, WITH DANGEROUS CONSEQUENCES, AND SERVICE WAS REFUSED. WE CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE CAR SHOULD HAVE BEEN FIXED. THEY CONTACTED THE DEALER AND AFTERWARDS REVISED THEIR STATEMENT, CLAIMING THE SERVICE ENGINE SOON MUST BE ILLUMINATED FOR THE REPAIR TO BE COVERED UNDER FIELD SERVICE ACTION NUMBER: 13N03. THIS IS A KNOWN INTERMITTENT ISSUE, AND ACCORDING TO THE SERVICING DEALER "THE CODE IS CLEARED AFTER RESTARTING THE VEHICLE 3 TIMES". THIS WAS NEVER MENTIONED WHEN MAKING THE SERVICE APPOINTMENT. IF THE BURDEN OF PROOF WAS ON US, WE WOULD HAVE TAKEN THE CAR IMMEDIATELY TO THE DEALERSHIP. NOW WE ARE SIMPLY WAITING FOR THE FAILURE TO OCCUR AGAIN SO WE CAN HAVE THE REPAIRS MADE. HOPEFULLY, THE FAILURE DOES NOT HAPPEN AT HIGHWAY SPEEDS. *TR

DOOR AJAR LIGHT AND SOUND COMES ON CONSTANTLY WHILE DRIVING. ALSO WHEN PARKED AND THE CAR IS LOCKED IT CONSISTENTLY SETS OFF THE CAR ALARM. I CAN'T LOCK MY DOORS ANYMORE. DEALERSHIPS DON'T WANT TO GET INVOLVED IN THE EXPENSE OR TROUBLE OF FIXING. THEY LIE AND TELL ME IT'S FINE. *TR

HAD A FORD DEALERSHIP PERFORM RECALL INSPECTION OF SAFETY RECALL 15S34, THEY REPLACED FUEL TANK AND SAID THEY CHECKED THE PURGE VALVE, 3 MONTHS LATER MY GAS TANK IMPLODED DUE TO MALFUNCTION OF THE PURGE VALVE , I WAS DRIVING 55 MILES PER HR. IT IS VERY SERIOUS FIRE SAFETY HAZARD, NO WARNING LIGHT CAME ON TO IDENTIFY A PROBLEM, FUEL LEAKING ALL AROUND THE GAS TANK, SUPPOSE TO BE A WARRANTY OF 12 MONTHS/12,000 MILES. NOW I AM TOLD THERE ARE MULTIPLE REPORTS FOR OTHER VEHICLES WITH THE SAME PROBLEM. WHY HAVEN'T THE PURGE VALVES BEEN RECALLED? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT FUEL LEAKED CONTINUOUSLY FROM UNDERNEATH THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPLACED AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT WAS EXITING THE VEHICLE, THE DOOR HANDLE WAS PULLED AND AN ABNORMAL CRACKING NOISE WAS HEARD. THE CONTACT STATED THAT THE DOOR FAILED TO LATCH. AS A RESULT, THE DRIVER HAD TO HOLD THE DOOR CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

POWER STEERING ASSIST FAULT LIGHT CAME ON AND I HAVE NO POWER STEERING. STARTED LOOKING FOR ANSWERS AND MANY MANY OTHERS HAVING THE SAME ISSUE. YET NO RECALLS YET! *TR

MY POWER STEERING WENT OUT AGAIN IN LESS THEN 2 MONTHS AFTER REPLACING IT THE FIRST TIME. IT COST ME 2800.00 DOLLARS OUT OF POCKET PLUS I HAVE TO TOW IT OVER 60 MILES TO THE NEAREST DEEALERSHIP AND IT FAILED AGAIN. MY 1ST COMPLAINT # IS 10907956. THIS IS A HUGE SAFETY FACTOR FOR ME AND MY FAMILY ALSO OTHERS ON THE ROAD. IT CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE CAUSING RISK FOR ACCIDENTS.

I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR