2010 FORD FUSION Complaints

I TURNED ON MY CAR WHILE IT WAS STATIONARY AND THE POWER STEERING IN MY CAR DID NOT WORK AND I RECEIVED AN ERROR MESSAGE ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT". I ALSO RECEIVED A MESSAGE SAYING THE ACTIVETRAK WAS NOT WORKING AS WELL. I TOOK IT TO A FORD DEALER SHIP AND WAS TOLD MY STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED.

DAUGHTER WAS DRIVING 2010 FORD FUSION TO SCHOOL WHEN SHE UNEXECTEDLY LOST POWER STEERING. FORTUNATELY, SHE WAS ALBE TO SAFELY PARK THE CAR. WHEN I WENT TO GET THE CAR IT WAS DISPLAYING BOTH A "SERVICE ADVANCETRAC" AND A "SERVICE POWER STEERING NOW" WARNING.

MY 17 YEAR OLD SON DROVE CAR HOME RESIDENTIAL NEIGHBORHOOD, COMPLAINING IT WAS HARD TO TURN. I GOT IN CAR AND SERVICE ADVANCE TRAC CAME UP AS WELL AS POWER STEERING ASSIST FAULT. YOU CAN'T TURN THE STEERING WHEEL, WHILE DRIVING!! SO UNHAPPY AS I THOUGHT FORD FUSION HAD A GOOD REPUTATION. THIS IS TRULY VERY DANGEROUS, AND I FIND IT UPSETTING THAT 2010 YEAR HAS NOT BEEN RECALLED. GOING TO TAKE TO SERVICE NOT LOOKING FORWARD TO THE COST AS I'M SEEING ITS OVER A THOUSAND DOLLARS!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A DEALER FOR ROUTINE REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,940. UPDATED 01/04/17*LJ UPDATED 02/13/17.*JB

POWER STEERING WENT OUT WHILE DRIVING. CALLED DEALER AND THERE WAS NO RECALL. MECHANIC SAID NEEDED NEW RACK ON RACK AND PINION. COST $1500.00. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

I HAVE CALLED THE DEALER 2 XS NOW AND NEITHER TIME HAVE THEY HAD THE PART THAT NEEDS TO BE FIXED FROM THE RECALL. I ALSO JUST FOUND OUT THAT THERE IS A 2ND RECALL ON MY VEHICLE. I WOULD LIKE A NEW VEHICLE- A TRADE IN ASAP. AS ONE OF THESE CAN RESULT IN DEATH AND MY CHILDREN ARE AT RISK.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT A SLOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO EXERT EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT STATED TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED NORMALLY. THE DEALER STATED THAT THE STEERING GEAR INTERNAL MODULE FAILED, AND WAS A FIXED NON-REPAIRABLE COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

AFTER STARTING THE CAR, A POWER STEERING FAULT WOULD APPEAR ON THE DASH STARTING AROUND 60K MILES. THE POWER STEERING WILL NOT ENGAGE WITH THIS FAULT. IF THE CAR WAS TURNED OFF AND THEN TURN BACK ON, THE FAULT WOULD DISAPPEAR. THIS CONTINUED OFF AND ON UNTIL 110K MILES AND NOW NO MATTER HOW MANY STARTS AND STOPS, THE FAULT WILL NOT DISAPPEAR.

MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR