2010 FORD FUSION Complaints

ON MAY14TH THE CHECK STEERING WARNING MESSAGE CAME ON. THE FOLLOWING DAY THE POWER ASSIST ON THE STEERING WAS NOT WORKING. I WAS ABLE TO DRIVE THE CAR SLOWLY TO THE DEALER. THEY HAD TO REPLACE THE STEERING GEAR. THERE WAS 112, 000 MILES ON THE CAR WHEN THE FAILURE OCCURRED.

WHEN BACK UP FROM PARKING SPOT AND GARAGE, THE STEERING WHEEL WAS LOCKED. "POWER STEERING ASSIST FAULT" MESSAGE SHOWED ON THE DASH. HAPPENED SEVERAL TIMES DURING THE WEEK, SENT THE CAR TO DEALER TO CHECK. BUT, THE DEALER COULDN'T FIND ANYTHING WRONG. THE DEALER'S ACTION WAS RESET THE SOFTWARE CODE. IT HAPPENED AGAIN DURING THE WEEKEND. THE CAR WAS SENT BACK TO THE DEALER. THE WHOLE STEERING GEAR WAS REPLACED AND COST $1670.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH DOWN AN INCLINE, THE SERVICE POWER STEERING MESSAGE ILLUMINATED. THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO LOCK IN THE NEUTRAL POSITION. AS A RESULT, THE STEERING WHEEL WOULD NOT TURN IN EITHER DIRECTION. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL COULD BE TURNED IN EITHER DIRECTION, BUT THE POWER ASSIST WOULD NOT OPERATE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

WE BOUGHT THIS CAR 6-7 MONTHS AGO FOR OUR DAUGHTER IN COLLEGE. ABOUT ONE MONTH AGO, AS SHE WAS LEAVING HOME, HER CAR WOULD NOT STEER AND SHE RECEIVED A WARNING LIGHT THAT SAID " POWER STEERING ASSIST FAULT". SHE PUT THE CAR IN PARK AND TURNED IT OFF AND BACK ON AGAIN AND THE WARNING WAS GONE AND THE CAR OPERATED PROPERLY. THIS PAST SATURDAY WHILE OUT OF TOWN, SHE AGAIN STARTED THE CAR AND RECEIVED THE " POWER STEERING ASSIST FAULT" WARNING ONLY THIS TIME, NO MATTER WHAT SHE TRIED IT WOULD NOT CLEAR. SHE EVEN CALLED A MECHANIC WHO TRIED DISCONNECTING THE BATTERY, BUT NOTHING WORKED. SHE DROVE THE CAR HOME 2 HOURS AWAY WITH NO POWER STEERING! WE HAVE FOUND OUT AFTER PURCHASING THIS CAR THAT IT IS A PROBLEM FOR MANY 2010-2012 FUSION OWNERS. THE 2011-2012 WERE RECALLED, BUT NOT THE 2010 FOR THE EXACT SAME PROBLEM. I WILL BE PAYING OUR LOCAL FORD DEALER 1368.00 FRIDAY FOR THIS REPAIR. MONEY I SURELY DON'T HAVE LYING AROUND. WE RESEARCHED THIS CAR BEFORE WE BOUGHT IT AND FOUND ONLY POSITIVE REVIEWS...UNTIL THIS HAPPENED AND WE RESEARCHED THIS "POWER STEERING ASSIST FAULT" CODE AND THEN OUR COMPUTER BLEW UP WITH ONE COMPLAINT AFTER ANOTHER. CLEARLY THE 2010 NEEDS TO BE ADDED TO THIS RECALL.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED, THE WARNING INDICATORS ILLUMINATED, AND A POWER STEERING ASSIST MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A COMPONENT RELATED TO THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.

THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE BECAME FAULTY AND FAILED AT ROUGHLY 43000 MILES. MY MECHANIC INFORMED ME THAT THIS IS TYPICALLY A PART THAT SHOULD NOT FAIL WITH THIS FEW MILES AND WAS SUSPICIOUS WHEN HE CALLED THE LOCAL FORD DEALER AND THEY HAD OVER 10 IN STOCK. HE INFORMED ME THAT IN HIS 20+ YEARS HE HAS NOT SEEN DEALERS HAVE THAT MANY HIGH DOLLAR PARTS IN STOCK AND ADVISED I FILE A CLAIM WITH FORD MOTOR. I DID FILE A CLAIM WITH FORD MOTOR BUT WAS ADVISED THEY WERE NOT AWARE OF ANY WIDER ISSUES WITH THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE ON MY MAKE AND MODEL YEAR. FORD MOTOR CASE NUMBERS- CAS-8423129 AND CAS-8428833 I NOTICED THAT MY MASTER BREAK CYLINDER FAILED WHEN I STARTED MY CAR ONE MORNING AND THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MY CAR REPAIRED AT MY LOCAL FORD DEALER, COVERT FORD IN AUSTIN, TX.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

POWER STEERING QUIT WORKING GOT MESSAGE THAT SAID POWER STEERING ASSIST FAULT ,IM 225 AND COULD NOT TURN WHEEL AT ALL. SHUT OFF CAR LET SIT FOR A SHORT TIME STARTED BACK UP EVERY THING WORKED AS IT SHOULD, IVE HAD THIS HAPPEN 3 TIMES HOPE IT DONT HAPPEN WHEN GOING AT HIGH SPEED

POWER STEERING FAILED. I HAD TO HAVE THE UNIT REPLACED. VEHICLE WAS DRIVEN AND PARKED. IT SET FOR ABOUT A WEEK BEFORE IT WAS DRIVEN. THE POWER STEERING WAS NOT WORKING WHEN I DROVE IT THE NEXT TIME.

WAS DRIVING AND POWER STEERING JUST QUIT AND IT WAS VERY SCARY AS I WAS JUST TURNING INTO A PARKING LOT AND IT JUST STOPPED WORKING ALL TOGETHER. LUCKILY I WAS ABLE TO KEEP FROM HAVING A SERIOUS ACCIDENT OR KILL SOMEONE. THIS IS A SERIOUS PROBLEM AND COULD GET PEOPLE KILLED AND REALLY NEEDS TO BE FIXED AND ELIMINATED IN ALL CARS. I DID SEE WHERE FORD HAD A RECALL ON SOME OF THE FUSIONS BUT NOT MINE BECAUSE IT WAS MANUFACTURED IN A DIFFERENT MONTH. IMAGINE THAT! HAD TO TAKE IT TO THE FORD DEALERSHIP AND PAY NEARLY $2000 TO GET IT FIXED. I AM SURE GLAD THAT IT WAS ME DRIVING IT WHEN THIS OCCURRED INSTEAD OF ONE OF MY CHILDREN THAT COULD HAVE BEEN KILLED OR INJURED.