2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,940 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- TACOMA, WA
I WAS DRIVING DOWN A MOUNTAIN PASS AND A WARNING LIGHT CAME ON STATING "POWER STEERING SENSOR FAULT" AND AT THE SAME TIME MY POWER STEERING WENT OUT. I DID NOT KNOW WHAT TO DO SO I MANHANDLED IT UNTIL I GOT TO MY OFFICE BUT HAD A DIFFICULT TIME MAKING A LEFT TURN AND COULD NOT MANHANDLE IT INTO A PARKING SPACE; I HAD TO FIND ONE I COULD DRIVE STRAIGHT INTO. WHEN I CAME OUT A COUPLE HOURS LATER, THE POWER STEERING WORKED. I TOOK MY CAR DIRECTLY TO MY MECHANIC AND HE LOOKED IT UP ONLINE AND FOUND MANY WERE HAVING THE EXACT SAME ISSUE AND YET THERE HAS NOT BEEN ANY RECALLS (PLEASE SEE: HTTP://WWW.ABOUTLAWSUITS.COM/FORD-FUSION-STEERING-PROBLEMS-NHTSA-EVALUATION-72172/). I TOOK MY CAR TO RIVERSIDE FORD IN SUMNER, WA TO GET THIS FIXED AND THEY ARE TELLING ME THAT THERE HAS NOT BEEN COMPLAINTS REGARDING THIS ISSUE. ALL YOU HAVE TO DO IS GO ONLINE AND YOU WILL SEE MANY STATING THE SAME ISSUE. THIS IS A SAFETY ISSUE AND I AM WORRIED ABOUT OTHERS OUT THERE WHO HAVE A SUDDEN LOSS OF STEERING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. A RECALL NEEDS TO TAKE PLACE. I CALLED CORPORATE RECEIVED A CASE NUMBER OF CAS-10508774.
Source: NHTSA WEB SITE -
2010 FORD FUSION- ROCHESTER, NY
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE LOST POWER AND SHUT DOWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- LAPORTE, IN
WHILE DRIVING, THE VEHICLE WILL STALL, THE ORANGE WRENCH COMES ON ON THE DASH BOARD. THE CAR WILL REMAIN RUNNING WHILE IDLING ROUGHLY. AFTER RESTARTING THE CAR A FEW TIMES IT WILL START AND APPEAR FINE WITH NO SYMPTOMS AND NO CHECK ENGINE LIGHTS ON. HOWEVER, THE CAR WILL DO THE EXACT SAME THING RANDOMLY, IT MIGHT BE THE NEXT DAY OR AN HOUR FROM THEN. I CHECKED THE CODE WHILE THE ORANGE WRENCH LIGHT WAS ON AND GOT A P2111 CODE (THROTTLE ACTUATOR CONTROL SYSTEM). CALLED FORD TO HAVE THEM REPAIR IT SINCE IT IS UNDER WARRANTY, AND I WAS TOLD THAT SINCE THE ORANGE WRENCH LIGHT ISN'T ON RIGHT THIS MOMENT, THAT THEY WILL HAVE TO TRY TEST DRIVING IT LONGER TO GET IT TO ACT UP BEFORE FORD WILL ALLOW THEM TO REPLACE IT. THE VEHICLE IS AT THE DEALERSHIP NOW.
Source: NHTSA WEB SITE -
2010 FORD FUSION- RALEIGH, NC
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL THE DEALER REPAIRED IT FOR A MANUFACTURER'S RECALL TO ADDRESS THE CPV VALVE. THE DEALER INDICATED THAT THEY RESET THE CODE, BUT DID NOT REPLACE THE CPV VALVE. SHORTLY AFTER THE REPAIR, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER INDICATED THAT THE RECALL REPAIR WAS PERFORMED AND THEY WOULD COVER THE LABOR COST IF THE CONTACT REPLACED THE PART. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE. THE MANUFACTURER STATED MORE THAN THREE TIMES THAT THEY WOULD RESPOND BACK IN 24 TO 48 HRS, BUT THE CONTACT WAITED FOR WEEKS WITH NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 126,439.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- NEW HAVEN, CT
SEVERAL MONTHS AGO, IN THE MIDDLE OF A BUSY INTERSECTION, MY CAR UNEXPECTEDLY SHOOK AND WENT TO "LIMP" MODE IN THE MIDDLE OF A BUSY INTERSECTION WITH THE WRENCH LIGHT COMING ON. I PULLED INTO THE CLOSEST DRIVEWAY AFTER PUTTING ON MY HAZARDS AND, AFTER TURNING OFF THE ENGINE, RESTARTED THE CAR, WHICH TOOK ABOUT ABOUT 5 SECONDS OF TRYING TO TURN OVER THE IGNITION. SINCE THAT TIME, THE SAME PROBLEM HAS HAPPENED AT LEAST TWO DOZEN TIMES, SOMETIMES SEVERAL TIMES IN A ROW; AND THE REST OF THE TIME, THE RPMS FLUTTER IN AN IRREGULAR WAY. I DO MOSTLY CITY DRIVING AND HAVE THANKFULLY BEEN ABLE TO AVOID AN ACCIDENT WHEN HAVING TO PULL OVER AND RESTART; BUT IN EACH CASE, IT IS NOT A GOOD SITUATION. BY ALL ACCOUNTS ONLINE, THIS IS A VERY FREQUENT PROBLEM AND DUE TO A FAULTY THROTTLE BODY. NOTABLY, THE PROBLEM WITH MY CAR BEGAN TO OCCUR AT AROUND 45,000 MILES, WHICH IS TYPICAL FROM WHAT I'VE READ OF OTHER COMPLAINTS. THIS SEEMS MUCH TOO EARLY, MUCH TOO COMMON, AND MUCH TOO DANGEROUS OF A PROBLEM FOR IT NOT TO BE COVERED UNDER AN EXTENDED WARRANTY OR RECALL. THERE WAS, IN FACT, AN EXTENDED WARRANTY, BUT IT EXPIRED IN EARLY 2015. I WAS TOLD BY THE LOCAL DEALER THAT IT WOULD COST $600 TO REPAIR.
Source: NHTSA WEB SITE -
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2010 FORD FUSION- SANTA ROSA, CA
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILURE ASSIST" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT RESTARTED THE VEHICLE TO CORRECT THE FAILURE. AFTER RESTARTING THE VEHICLE, "SERVICE VEHICLE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- ROYAL OAK, MI
ON 6/2/15 WHILE DRIVING ON FREEWAY AT 70 MPH, CAR STARTED SHAKING, SPEED DROPPED, COULDN'T ACCELERATE. I WAS ABLE TO GET CAR TO SIDE OF ROAD. SHUT CAR OFF. AFTER FEW MINUTES STARTED CAR AND WAS ABLE TO DRIVE IT AT 25 MPH TO GET IT OFF FWY BUT WAS OPERATING IN LOW POWER MODE. DROVE IT TO DEALER IN LOW POWER MODE. THROTTLE BODY WAS REPLACED AND COVERED UNDER FORD RECALL. NOW ON 8/19/16 THE SAME THING HAPPENED TO ME ON WAY TO WORK. AGAIN HAD MY HUSBAND FOLLOW ME TO DEALER IN LOW POWER MODE. DEALER COULD NOT DIAGNOSE PROBLEM BECAUSE CAR WAS NOT HAVING PROBLEM BY THE TIME THEY GOT AROUND TO IT. THEY COULDN'T DUPLICATE PROBLEM SO NOTHING THEY COULD DO. THIS IS THE SAME THING THAT HAPPENED TO ME 1 YEAR AGO SO I FEEL IT IS RELATED TO THE THROTTLE BODY WHICH THEY REPLACED UNDER FORDS RECALL, BUT THEY INSIST IT IS NOT THE THROTTLE BODY. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH FORD KNOWS ABOUT IT BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ONLINE FOR THIS ISSUE. DOES SOMEONE HAVE TO BE SERIOUSLY HURT FOR THEM TO DO SOMETHING ABOUT THIS. I HAVE NEVER IN MY LIFE HAD THIS HAPPEN WITH ANY OTHER CARS I HAVE OWNED OVER THE YEARS.
Source: NHTSA WEB SITE -
2010 FORD FUSION- BOWLING GREEN, KY
THE POWER STEERING COLUMN WENT OUT WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY. WHEN I STARTED THE CAR AND PUT THE CAR INTO REVERSE I IMMEDIATELY HAD AN ALERT ON THE DASH THAT STATED "POWER STEERING ASSIST FAILED" THEN FLASHED TO "SERVICE AUTOTRAC". THOSE WARNINGS KEPT FLASHING AND I HAD NO POWER STEERING WHILE ATTEMPTING TO DRIVE MY CAR 4 MILES TO THE DEALERSHIP FOR A DIAGNOSTIC TEST. I WAS INFORMED THE POWER STEERING WAS NON-REPAIRABLE AND MUST BE REPLACED. THE REPAIR COST ME APPROXIMATELY $2000 AND DESPITE BEING A SINGLE MOTHER I DID NOT HAVE MY CAR FOR THREE DAYS.
Source: NHTSA WEB SITE -
2010 FORD FUSION- PEMBERTON, NJ
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- ROSSVILLE, GA
ENGINE SPUTTERING, LOSS OF POWER ,CUT OFF THEN RESTART. MUTIPLE TIMES TO GET HOME. MANUAL TRANSMISSION, REPLACED IGNITION COIL STILL HAPPENING, POSSIBLE THROTTLE BODY PROBLEMS.
Source: NHTSA WEB SITE