2010 FORD FUSION Complaints

IN AUG. 2010, WHILE LEAVING HOME ON OUR CANYON ROAD, AND ON A DOWNHILL INCLINE, I STOPPED WITHOUT INCIDENT TO LET A COUPLE OF CARS PASS ON A NARROW STRETCH. AFTER THEY PASSED I TAPPED THE ACCELERATOR AND SLOWLY (10-15MPH) ROLLED INTO A 90 DEGREE DOWNHILL TURN. WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE WHATSOEVER. I QUICKLY PUMPED THE STOOD ON THE BRAKE PEDAL WITH NO RESULTS. I HAD ONLY 2-3 SECONDS TO REACT AND AS I BEGAN TO GO STRAIGHT THROUGH THE TURN I JERKED THE WHEEL TO THE RIGHT AND RODE AN EARTHEN BANK UP AND OVER A BOULDER THAT STOPPED THE CAR. THE UNDERCARRIAGE WAS BADLY DAMAGED, TOTALING THE CAR. HAD I GONE STRAIGHT ANOTHER 4 FEET, I WOULD HAVE GONE OFF OF A CLIFF AND ONTO A HIGHWAY. THE CAR WAS ALWAYS PERFECTLY SERVICED AND HAD NO PROBLEMS PREVIOUSLY. FORD DID NOT RESPOND TO MY COMPLAINT.

I RECEIVED THE FORD SAFETY RECALL REGARDING THE FUEL SYSTEM SURFACE CRACK/LEAK, IN JANUARY 2016. IN FEBRUARY, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED I COULD NOT DRIVE IT OFF THE LOT DUE TO AN ACTIVE LEAK. THEY KEPT MY CAR AND HAVE PROVIDED ME WITH A LONER FOR THE PAST 6 MONTHS WHILE I HAVE WAITING FOR THEM TO PERFORM THE SAFETY RECALL REPAIR. I RECEIVED A CALL TODAY (8/8/16) THAT MY CAR MIGHT BE READY BY 8/12/16. THEY WILL CALL AND LET ME KNOW ON 8/10/16. THE PROBLEM IS, I HAVE HAD TO MOVE OUT OF STATE FOR WORK SINCE FEBRUARY, AND I WILL NOT BE ABLE TO PHYSICALLY RETURN TO MICHIGAN UNTIL 8/22/16. IT IS A 16-HOUR ROUND TRIP FOR ME TO RETURN THE RENTAL TO THE DEALERSHIP, AND THEY ARE TELLING ME I HAVE TO BE THERE BECAUSE THEY WILL NO LONGER PAY FOR THE RENTAL AFTER 8/10/16. I CALLED THE FORD RECALL DEPARTMENT DIRECTLY AND WAS TOLD I HAVE TO WORK THAT OUT WITH THE DEALERSHIP. SO IN MY CURRENT SITUATION, I AM GOING TO BE PENALIZED WITH PAYING FOR A RENTAL CAR FOR 12 DAYS. THIS IS A RENTAL CAR I DON'T WANT AND AM ONLY DRIVING BECAUSE OF FORD'S RECALL. SO DUE TO FORD'S RECALL I WILL HAVE TO SPEND AN ADDITIONAL $500 FOR THIS RENTAL. THEY HAVE MADE ME WAIT 6 MONTHS, BUT THEY CAN'T WAIT 12 DAYS. IT ISN'T RIGHT THAT I AM GOING TO HAVE TO SPEND MONEY DUE SOMETHING THAT IS FORD'S FAULT. I WOULD LIKE FORD TO CONTINUE PAYING MY RENTAL UNTIL 8/22/16 OR TO SHIP MY FORD FUSION TO ME IN KENTUCKY WHEN IT IS REPAIRED. MY CAR IS CURRENTLY BEING REPAIRED AT IMLAY CITY FORD IN IMLAY CITY, MI

THIS FIRST HAPPENED TO ME ON JUNE 1, 2016. MY 2010 FORD FUSION LOSES POWER ONCE IN A WHILE WHEN DRIVING. A WRENCH LIGHT APPEARS ON THE DASH BOARD AND THE CAR STARTS TO SLOW DOWN, ACCELERATOR DOES NOT WORK AND SOMETIMES THE CAR STARTS TO SHAKE. YOU WILL HAVE TO PULL OVER, TURN THE CAR OFF FOR A FEW MINUTES AND THEN TURN IT OFF IN ORDER TO DRIVE IT UNTIL THE LIGHT COMES BACK ON AGAIN. IT IS VERY DANGEROUS TO DRIVE IT IN THE HIGHWAY AND SPECIALLY WHEN SPEED LIMIT ITS 50 AND TRUCKS OR OTHER CARS ARE COMING AT A HIGH SPEED BEHIND YOU BECAUSE YOU DO NOT KNOW WHEN THIS IS GOING TO HAPPEN TO YOU AGAIN. I HAVE THIS PROBLEM FOR A FEW WEEKS. I TOOK MY CAR FOR A RECALL FOR SOMETHING ELSE ON JUNE 24, 2016 AND I MENTIONED TO THEM ABOUT THIS ISSUE AND THEY SAID EVERYTHING WAS FINE. BUT I'M SURE IT WILL NOT BE FINE IF I GET INTO A CAR ACCIDENT AFTER COMPLAINING ABOUT THIS ISSUE. THE DEALER WILL ASK IF THE LIGHT ITS ON IN ORDER FOR THEM TO CHECK IT. BUT I HAVE MENTION THAT THE LIGHT GOES ON AND AS SOON AS YOU LOSE POWER AND TURN THE CAR OFF AND ON IT DISAPPEARS.

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION. I HAVE TAKEN THE CAR INTO THE DEALERSHIP AND I WAS TOLD THE HEATING UNIT WOULD COST ALMOST $400 AND TO REPLACE THE LEATHER SEAT IS OVER $1000. OVER THE PAST FEW YEARS IN MICHIGAN, I HAVE HAD OVER A 10% PAY CUT AS A TEACHER. I CAN NOT AFFORD TO FIX THIS COMMON PROBLEM. PLEASE ASK FORD TO FIX THIS PROBLEM WITH NO COST.

WHILE DRIVING ON A STATE HIGHWAY IN SC (SPEED LIMIT WAS 55), THE LOW TIRE PRESSURE LIGHT CAME ON FOLLOWED BY "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRACK. LET ME NOTE THE CAR WAS BEING DRIVEN BY MY 21 YEAR OLD DAUGHTER. THE POWER STEERING STOPPED WORKING. MY DAUGHTER HAD TO DRIVE/WRESTLE THE CAR WITHOUT POWER STEERING. AFTER GETTING THE TIRE PRESSURE ISSUED FIXED, I TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THE WARNINGS DIAGNOSED. THE CAR PRODUCED CODE P07AE-09. ACCORDING TO A NHTSA INVESTIGATION REPORT (PE14030) THIS HAS BEEN A PROBLEM ON 2010 FUSIONS. THE FORD DEALER STATES THE CAR'S VIN DOES NOT PROVIDE FOR A REPAIR AS DIRECTED IN THE NHTSA INVESTIGATION REPORT AND WANTS $1,870 TO CORRECT THE PROBLEM. THEY ARE STATING IT NEEDS A NEW STEERING SYSTEM WHICH IS WHAT IS DESCRIBED IN THE NHTSA INVESTIGATION REPORT.

WHEN AT A STOP IT STOPS RUNNING. THE IDLE SPEED DROPS AND FLUCTUATES. IT IS STALLING WHEN STOPPED. WRENCH LIGHT CAME ON AND LASTED 20 MILES AND THEN WENT OFF.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FUEL SYSTEM, GASOLINE; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAME OUT TO MY CAR TO GO OUT AND WHEN I TURNED IT ON THE DASHBOARD STARTED BEEPING AND AN ERROR MESSAGE CAME UP "SERVICE POWER STEERING NOW". THE POWER STEERING WENT OUT AND THE WHEEL IS STIFF NOW. LAST YEAR, I PAID 1800 TO REPLACE THE RACK AND PINION AND NOW THIS IS HAPPENING. I TOOK IT TO THE FORD DEALER AND THEY WANT 2000 TO FIX THIS PROBLEM.

I HAD JUST ARRIVED AT MY DESTINATION AND THE CAR HAD DISPLAYED A "SERVICE POWER STEERING NOW." I LEFT AND WENT IN THE STORE; WHEN I CAME BACK OUT AND TURNED ON THE CAR THE WHEEL WOULDN'T BUDGE. I HAD IT TOWED TO THE DEALERSHIP TODAY TO SEE WHAT IS WRONG WITH THE POWER STEERING.

I HAVE MULTIPLE ITEMS THAT HAVE COME ABOUT ALL OF A SUDDEN OVER THE LAST MONTH OR TWO FOR NO APPARENT REASON. 1.) FUEL FILL INLET MESSAGE HAS APPEARED ON THE DASH, ALONG WITH THE CHECK ENGINE LIGHT. 2.) DRIVER SIDE DOOR HANDLE JUST STOPPED WORKING. 3.) THE AIR CONDITIONER HAS INTERMITTENTLY STOPPED WORKING. COOL AIR COMES AND GOES, AND FROM THE OUTSIDE OF THE CAR IT SEEMS THE FAN STAYS ON ALL THE TIME.