2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE TWICE WHILE IN A RESIDENTIAL DRIVEWAY. THE FAILURE ALSO OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH AND THE BRAKE PEDAL DID NOT FULLY FUNCTION WITHOUT BEING PUMPED AND APPLYING PRESSURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS TO SCHEDULE A REPAIR APPOINTMENT WITH THE DEALER TO DETERMINE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 08/22/17*LJ *CN

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE NORMALLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY HARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

MY SON WAS DRIVING ON THE INTERSTATE WHEN ALL OF A SUDDEN THE CAR LOST POWER AND HE COULD NOT ACCELERATE. HE HAD TO CROSS LANES TO PULL OVER TO THE SHOULDER. TURNED THE CAR OFF AND THEN RESTARTED. CAR RAN OKAY. I CALLED FORD AFTER THIS HAPPENED TWICE. THEY INFORMED ME THAT THE CAR WAS OVER THE MILEAGE ALLOWED AND WAS NOT COVERED. THEY SAID THEY SENT OUT A CSP#13N03. I DID NOT RECEIVE THIS LETTER. I THINK THAT THIS SHOULD BE A SAFETY RECALL AND NOT JUST A BULLETIN. HE ALMOST GOT HIT BOTH TIMES WHEN THIS HAPPENED.

FUEL CAP CODES, EMISSION CONTROL CODES AND THROTTLE ACTUATOR CONTROL CODE ARE NOW ON ALL THE TIME. I HAD TAKEN IT BACK TO FORD, BUT LIGHT HAD WENT OUT AT THE TIME. I WAS TOLD THAT THE CODES DO NOT LOG IN ECM. I WAS TOLD THEY COULD HOOK UP EQUIPMENT, THERE WOULD BE NO CODES AND THE COST $90.00. I LEFT. ON A SHORT TRIP THIS WEEKEND WE HAD PROBLEMS WITH ALL CODES STAYING ON AND NEW ONE FOR THROTTLE WHEN CRUISE WOULD NOT SET. I STOPPED AT AUTOZONE AND THEY COULD PRINT OUT STORED CODES. THEY ARE P0455, P0457,P2119. THEY HAVE PERFORMED AND THROTTLE RECALL ONCE AND I HAVE A LETTER FROM FORD ABOUT A RECALL, BUT NO RESPONSE AS OF YET. AS OF TODAY THE DASH SERVICE WRENCH HAS RESET. THE PROBLEMS START OVER A YEAR AGO ON TRIPS TO FLA. BUT LIGHTS ALWAYS SEAMED TO RESET AFTER SEVERAL KEY RECYCLES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING ON HIGHWAY AND CAR JUST LOST POWER. WRENCH LIGHT CAME ON. COULD ONLY DRIVE ABOUT 5 MPH. CAR WAS SHAKING/ CHUGGING AS I TRIED TO GIVE SOME GAS. SHUT CAR OFF AND WAITED 5 MINUTES AND CAR RAN GOOD. HAPPENED AGAIN ABOUT HALF HOUR LATER. THIS HAPPENS ABOUT ONCE EVERY MONTH WITH THE CAR BUT THIS IS THE FIRST TIME WHILE HIGHWAY DRIVING. VERY DANGEROUS. USUALLY HAPPENS AT LOWER SPEEDS BUT THIS TIME I WAS GOING ABOUT 30 MPH (COASTING) AND WENT TO GIVE IT SOME GAS AND SUDDENLY THE ENGINE HAD NO POWER. WHENEVER THIS HAPPENED PREVIOUSLY, I WOULD RESTART THE ENGINE . IT WOULD REV IN NEUTRAL OK, BUT IF YOU PUT IT IN DRIVE, THE WRENCH LIGHT WOULD COME ON AGAIN AND YOU WOULD HAVE NO POWER. IF YOU LET THE CAR REST FOR A MINUTE OR TWO BEFORE RE-STARTING CHANCES ARE YOUR OK.

WE PURCHASED THE CAR USED IN 2013 AND HAD TO HAVE A MOTOR PUT IN 3 DAYS AFTER PURCHASING. THE ENGINE LIGHT CAME ON AND WE TOOK IMMEDIATELY TO A MECHANIC AND THE MOTOR WAS REPLACED.

TWO YEARS LATER I WAS STOPPED AT A 3 WAY STOP MAKING A LEFT HAND TURN AT A MIDDLE SCHOOL FOOTBALL FIELD. AS I WAS MAKING MY TURN MY CAR WOULD NOT MAKE THE TURN. MY CAR WENT STRAIGHT AND LUCKILY THERE WAS NO ONE THERE. THE GROUND WAS LEVEL OR MY CAR WOULD HAVE BEEN DAMAGED. I HAD NO STEERING OR BRAKES AND I THOUGHT MY CAR HAD WENT DEAD. WHEN I TRIED TO RESTART THE CAR I REALIZED MY CAR WAS RUNNING AND BELLS WERE CHIMING ALONG WITH ADVANCE TRAC POWER STEERING FAILURE. I HAD NO WARNING WHATSOEVER. THIS WAS IN APRIL 2015. ALMOST $2000.00 DOLLARS TO REPAIR. GUESS WHAT HAPPENS 1 YEAR LATER WHILE I AM DRIVING DOWN THE ROAD. THERE ARE STATE PRISONERS SLOWING TRAFFIC WHEN MY POWER STEERING GOES OUT AGAIN WITH NO WARNING WHATSOEVER. WHEN I CALLED THE DEALERSHIP THAT DID THE REPAIR I WAS TOLD THERE WAS A WARRNATY ON PARTS BUT I WOULD HAVE TO PAY LABOR. AFTER CONTACTING FORD I WAS TOLD THAT PARTS AND LABOR WERE BOTH COVERED. I WILL TAKE IT TO ANOTHER DEALERSHIP TO GET THE REPAIR. WHEN I THINK ABOUT DRIVING CROSS COUNTRY WITH OUR 3 GRANDCHILDREN AND THINK ABOUT THIS HAPPENING ON THE CURVY MOUNTAIN ROADS IT TERRIFIES ME. I AM DISGUSTED WITH FORD. THEY SHOULD HAVE A RECALL ON THIS YEAR MODEL CAR JUST LIKE THEY DID THE OTHER YEARS. I AM TIRED OF HAVING THIS CAR IN THE SHOP WITH ALL THE MAJOR REPAIRS. I DO HAVE REPAIR RECORDS THEY ARE NOT WITH ME AT THE MOMENT.

POWER STEERING ON THE CAR WENT OUT ALL OF A SUDDEN AND THE WHEEL COULD NOT BE TURNED AT ALL. A WARNING SAYING SERVICE ADVANCETRAC CAME ON. THIS ALMOST CAUSED AN ACCIDENT!

WILL APPROACHING A STOP LIGHT ON GODDARD AND FORT ST. CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE STARTED ACROSS FORT ST AGAINST RED LIGHT WHILE I WASH PLAYING DODGEM CARD ONLY WAY TO STOP CAR WAS TO SLAM IT IN PARK AND TURN IT OFF THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME I STARTED CAR AND MOTOR RACING TURNED OFF TO STOP.

REPORTED MY FORD FUSION ELECTRONIC THROTTLE BODY ISSUE YESTERDAY. LOST POWER WHILE DRIVING IN RUSH HOUR TRAFFIC ON THE FREEWAY - TERRIFYING EXERIENCE. IT IS FIELD SERVICE ACTION 13N03. TOOK TO DEALERSHIP TODAY AND THEY CAN'T DIAGNOSE BECAUSE THE WRENCH LIGHT IS NOT ON RIGHT NOW. READING POST, OTHER OWNERS STATE LIGHT GOES ON AND OFF UNTIL CAR IS DRIVABLE. MY CAR JUST STARTED ACTING UP, BUT I CAN'T GET IT FIXED SINCE IT IS NOT A RECALL. THIS CAR IS UNSAFE TO DRIVE. I'VE ATTACHED MY CONVERSATION WITH FORD CUSTOMER SERVICE CHAT.