2010 FORD FUSION Complaints

THE POWER STEERING FAILED MANY TIMES RENDERING MY CAR UNDELIVERABLE. AFTER RESEARCHING, I FOUND THAT THERE IS A PENDING CLASS ACTION (PHILIPS V. FORD MOTOR CO.) INVOLVING THE SAME ISSUE AND THE 2010 - 2014 MODEL YEAR. THE CAR IS OUT OF WARRANTY; HOWEVER, IT WAS DISCOVERED THAT FORD KNEW OF THE DEFECT PRIOR TO THE 2010 MODEL YEAR GOING INTO PRODUCTION. THE REPAIRS HAVE COAT ME APPROX. $1,600 AND THE CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP FOR THE SAME ISSUE. I ASKED FORD TO REIMBURSE ME FOR THE REPAIRS. THEY DENIES MY CLAIM. PLEASE ASSIST ME IN OBTAINING REIMBURSEMENT FOR THIS KNOWN DEFECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

OUR VEHICLE IS A 2010 FUSION WITH 96,000 MILES ON IT. MY WIFE DROVE TO WORK YESTERDAY AND THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE OVER 40 MPH AND WAS EXTREMELY SLOW GETTING TO THAT SPEED. I KNOW FORD HAS A "SATISFACTION PROGRAM" FOR THIS EXACT ISSUE YET WHEN I CALLED THEM MY VIN WAS NOT IN THE PROGRAM. THIS IS THE SAME [XXX] PROBLEM AS THE OTHER ETB REPLACEMENT AND SOFTWARE UPDATE YET I'M BEING TOLD I HAVE TO PAY OUT OF POCKET. MY WIFE ENDED UP BREAKING DOWN ON A VERY BUSY STREET WITH CARS BEHIND HER YET FORD WON'T ACKNOWLEDGE THIS IS A BIGGER ISSUE THAN THE 1.6 MILLION VEHICLES THEY RECALLED. HOW CAN MY ISSUE BE EXACTLY THE SAME YET NOT MEET THE CRITERIA? SO DOES SOMEBODY HAVE TO BE KILLED BEFORE IT'S ADDRESS, OR HOW MANY POOR PEOPLE HAVE TO PAY OUT OF THEIR POCKETS WITH MONEY THEY DON'T HAVE BEFORE THIS IS RECALLED AS IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE ELECTRIC POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE TO THE STEERING WHEEL IN ORDER TO PROPERLY STEER THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.

POWER STEERING FAULT APPEARED ON DASHBOARD WHILE DRIVING AND STEERING BECAME HARD TO CONTROL. TURNED IGNITION SWITCH OFF AND RESTARTED POWER STEERING WAS WORKING AGAIN. CARRIED CAR IN FOR SERVICE I WAS TOLD EVERYTHING WAS NORMAL. NOW IT'S HAPPENED 4 OR 5 TIMES . BEING THAT IT'S OUT OF WARRANTY NOW ITS OUT AGAIN .

THIS IS MY HUSBANDS CAR, THE POWER STEERING MESSAGE CAME ON THE DASHBOARD AND HE LOST CONTROL OF THE CAR WHILE HE WAS DRIVING ON A WINDING ROAD. HE WAS ABLE TO DRIVE IT BACK HOME, BUT HAS NOT HAD ANY POWER STEERING SINCE. WE TOOK OUR CAR TO THE FORD DEALERSHIP WHERE WE HAD PURCHASED IT FROM. THEY SAID THAT OUR CAR NEEDED A NEW EPAS RACK. WE WERE QUOTED AT $1,600 TO REPLACE. WE HAVE NOT BEEN ABLE TO USE THE VEHICLE SINCE THIS HAD HAPPENED.

I WAS TURNING LEFT AT A MAJOR INTERSECTION AND ALL OF SUDDEN I LOST POWER STEERING. ON MY MESSAGE SCREEN THE WORDS POPPED UP "SERVICE POWER STEERING NOW" THEN ANOTHER MESSAGE POPPED UP REGARDING TRACTION CONTROL. I ALMOST COLLIDED WITH ANOTHER VEHICLE. I WAS ABLE TO MUSCLE THE CAR TO THE RIGHT AND AVOID THE COLLISION. IF MY WIFE WAS DRIVING, SHE WOULD HAVE HIT THE OTHER VEHICLE. THIS IS VERY MUCH A SAFETY ISSUE. WHEN I HEARD THE REPAIR COSTS TO GET IT FIXED, I CANNOT AFFORD TO HAVE IT FIXED AND NOW I AM MAKING PAYMENTS ON A VEHICLE I CANNOT DRIVE DUE TO THIS SAFETY ISSUE.

CAR IN MOTION RAPIDLY DECELERATED ON MAJOR HIGHWAY AT SPEED OF 65 MPH. CODE ON COMPUTER SHOWED A THROTTLE BODY ISSUE. FORD HAS AGREED TO REPLACE THROTTLE BODY

DAUGHTERS CAR HAD POWER STEERING FAILURE. CAME HOME FROM WORK, CHANGED AND WAS LEAVING, STARTED CAR AND CHECK POWER STEERING ASSIST FAULT CAME ON AND NO POWER STEERING. AFTER CHECKING WEB SITES, NHTSA AND SEEING 100S OF COMPLAINTS, CALLED FORD, NO HELP, PLEASE HAVE DEALER FIX AND PAY HIM IF ITS ADDED TO THE RECALL, WE WILL REIMBURSE YOU! NEED YOU TO HAVE DEALER FIX, SO ITS ADDED TO OUR WARRANTY DATA!.. NEWS FLASH, I CALLED YOU AS 100S OF OTHERS ADD IT TO YOUR DATA. 9K ON MY SUPER DUTY LAST MONTH, KNOW 1500-2000, NO MORE FORDS FOR ME BUY BUY FORD> HELLO CHEVY

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.