2016 FORD FUSION Complaints

Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

The contact owns a 2016 Ford Fusion. The contact stated that upon shifting to reverse(R), the rearview camera displayed a black image, and a message advising to contact Ford Motor Company was displayed on the screen. The vehicle was taken to an independent mechanic, where it was determined that the camera needed to be replaced. The contact purchased the camera from Amazon, and the mechanic replaced the rearview camera; however, the failure recurred. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions, while in reverse(R) the rear-view camera malfunctioned. The contact stated that the display screen went black and, while visible, the image was distorted or was flipped horizontally, right to left instead of left to right. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 86,600.

The engine light intermittently went off and on for a few weeks. During that time, the car would surge and slow/loose power while driving it, which was distracting when in traffic. The dealership found that coolant had leaked into the engine block and we were informed the engine had to be replaced. I talked to 2 dealerships and they both said this was something they had seen a lot - and while the engine for the Ford Escape was recalled, the same engine was not recalled for the Ford Fusion.

Lost power in the steering wheel. My safety and others is at risk because the steering wheel locks up completely at slow speeds and it's difficult to turn the steering wheel when turning a corner or trying to back up. The problem has been confirmed by an independent service center. The component has only been inspected by an independent service center. On 12/5/25 I received a warning on the dashboard, Steering Assist Fault. I drove to work and parked the car. When I got in the car around noon and proceeded to drive the steering wheel was really difficult to turn and I started seeing other notifications that flashed on the screen. As I drove the steering wheel because more difficult to turn. At low speed the steering wheel locked up and I managed to pull the car over to get out of traffic.

Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point. It also has no sound through any setting: radio, satellite, or Bluetooth

The contact's daughter owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion in cylinder #4. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25v695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera would black out intermittently. The failure had become more persistent over time and would fail whenever in reverse. While reversing out of a parking space, the back-over prevention camera displayed a black screen. The contact continued in reverse, and another vehicle ended up hitting the vehicle in the center of the rear bumper. The crash caused damage to the other vehicle's front bumper. There were no injuries and no medical attention needed. The air bags deployed. A police report was not filed. The vehicle was taken to the dealer, who confirmed the remedy was not available. The damage to the vehicle had not been repaired. The manufacturer was informed of the failure and confirmed the same as the dealer. The manufacturer referred the contact to the dealer. The failure mileage was approximately 119,000.

Driving at approximately 65 mph a maintenance light came on. While pulling over smoke filled the cabin of the vehicle. A large jolt occurred and the vehicle no longer had power to the wheels. Upon exiting the vehicle transmission fluid had coated the side of the car. It is available for inspection. Breathing in transmission smoke seems dangerous I have found other references to this problem on forums online It has not been inspected The maintenance light appeared just before failure. And the rest of the failure lights came on after.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the message “Camera Unavailable” was displayed while shifted to reverse(R). The contact stated that after wiping the camera lens, the customer attempted to reverse again; however, the camera displayed a black spot obstructing the image and preventing a clear view of the rear of the vehicle. The dealer was contacted and confirmed that the part to repair the vehicle was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.