2016 FORD FUSION Complaints

Coolant intrusion in the my 2016 Ford Fusion with 1.5L EcoBoost before even hitting 80000 miles.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The failure mileage was approximately 92,000.

I am fully aware that my vehicle has a recall for the backup camera. Manufacturer recall number 25SA9, NHTSA recall number 25v695. That was back on XXX. Almost a year ago. It would be super if I could use my backup camera. I really appreciate that feature in the store parking lot, backing out of my driveway on a busy road, and picking up and dropping off my child from school as there are kids and vehicles everywhere are a few examples. Yes, I look over my shoulder regardless, but that camera does help a lot especially around the little kids. I have had a few close calls because someone was directly behind me and I didn't see them. Had my backup camera been working like it should have that wouldn't happen. How has it been almost a year and they still don't have parts? I have already had a few other recalls on my car to deal with as it is, but this one is particularly frustrating. How much time is a manufacturer typically given to fix a problem like this? How long do I need to wait for a feature that I paid for to work? I am a little frustrated, I know it is not your fault at all. I am just looking for some kind of an answer here. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The reverse rear view camera is intermittantly not working. The electrical system will often say "camera not available". There has been a recall notice for almost a year, and we are still waiting for a fix from Ford.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not yet contacted. The contact had not experienced a failure.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera displayed a solid black screen. The failure mileage was 96,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black or blue screen and failed to show an image of the rear of the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000.

The contact owns a 2016 Ford Fusion. The contact received the recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). While reversing, the back over prevention screen went blank. The contact crashed into a parked Ford Escape approximately 20 feet away, due to the failure. There were no reported injuries. No air bag deployed. A Police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 59,200.

My 2016 Ford Fusion back up camera has failed which is a safety issue. I am unable to have it repaired or replaced because Ford Motor Company hasn't made parts available. It is Aug 2026 and this recall went into effect in Oct 2025. It has almost been a year. How long is it acceptable for a company to keep from fixing a known safety issue.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera was intermittently inoperable. The dealer was contacted and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.