2016 FORD FUSION Complaints

The contact owns a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (SERVICE BRAKES, HYDRAULIC) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was purchased in 2025, and the rearview camera was not functioning as intended. The failure mileage was approximately 116,000.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the image appeared distorted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.

My 2016 ford fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.

On 11/6/2025 we were rear ended at a dead stop. The posted speed limit was 35mph. The Other driver that hit us did not see us or attempt to stop, this vehicle was a hummer. The car was totaled. The front passenger seat collapsed, tilted backwards in a laying down position during impact. Injuries did occur and are being treated. After the wreck I attempted to raise the electric seat , you can hear the motor trying to lift the seat but the seat would not move.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse in a parking lot, the rearview camera malfunctioned and displayed a black screen. The vehicle's rear bumper collided with an unknown parking barrier. There were no injuries or damages. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notice of NHTSA Campaign Number: 25V695000 (Back Over Prevention) after the incident. The manufacturer was notified of the failure. The failure mileage was unknown

I am writing to report a widespread issue with the hands-free phone function in vehicles equipped with the Ford Sync System. The phone button used to connect a mobile device for hands-free calling does not work properly. Because of this malfunction, I am unable to use my phone in a hands-free manner while operating my vehicle, which creates a potential safety hazard and increases the risk of distracted driving. This issue appears to be common among other owners with the same Sync System, suggesting a possible defect in design or software. Since this feature is intended as a safety measure to help drivers stay focused on the road, I believe it should be investigated and repaired under a recall. Thank you for your time and attention to this matter.

The contact owned a 2016 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was contacted.

The contact owned a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the hood. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where the engine gasket was replaced, and the vehicle was diagnosed with a warped engine block. The vehicle was repaired. In addition, the contact was informed that there was a coolant intrusion leak and an engine overheating failure. The local dealer was not contacted. The vehicle was not diagnosed or replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

EVAP blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. EVAP blocking valve also should last the life of the vehicle.