2016 FORD FUSION Complaints

The in-dash backup camera stopped functioning about 2 years ago. The errors are random and range from glitching video, delay in activating, not switching off(driving forward with rearview camera activated), and a error code pop-up to contact the dealer. 100 percent of the time, the image is displayed in reverse making backing up impossible.

I have a Coolant intrusion for my car it is supposed to be recalled and serviced under warranty or the Csp

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera displayed a solid black screen or a partial screen, with the message "Contact Dealer" displayed. The contact indicated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 163,000.

Rear Backup camera in faulty. Cuts in and out. I've had numerous incidents where I've almost hit people and cars. This problem is going to cause me to have an accident or hit someone

The same issue with the backup camera as the other vehicles in current recall. The 2016 Ford Fusion should be on that list as well.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera image was blurred, black, green, or blue. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure was initially occurring intermittently but had become persistent. The manufacturer was made aware of the failure but no assistance was provided. The contact referenced an unknown recall but the VIN was not included. The failure mileage was approximately 48,000.

The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (Couple of years at least.) Sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.

backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right

My complaint is, why does my 2016 Ford Fusion 1.5L 4-Cylinder EcoBoost Engine continue to be excluded from these major recalls? It's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the Gmail address of [XXX] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [XXX] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at Brad Howell Ford in Kokomo, IN because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov.5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 Brad Howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted Tonia Frataccia, Customer Experience Specialist, Ford CX/Team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2016 FORD FUSION TITANIUM REAR CAMERA WORKS INTERMITTENTLY. SOMETIME WHEN IN REVERSE, THE SCREEN GOES BLANK.