2010 FORD FUSION Complaints

COMPLAINT INVOLVING FORD FUSION TIRE BOLTS AND LUG NUTS (2010 MODEL). THIS IS THE SECOND TIME THE TIRE BOLTS BREAK (3 ON THE FRONT RIGHT SIDE AND 2 ON THE FRONT LEFT SIDE). THE VEHICLE FRONT TIRE BOLTS AND LUG NUTS WERE FIXED BY THE ORIGINAL FORD DEALER FOR THE A RECALL FOR THIS SAME EXACT ISSUE RIGHT AFTER WE PURCHASED THIS CAR IN 2010. WE'VE RECENTLY NOTICED A DIFFERENCE DRIVING (BOTH CITY AND HIGHWAY) AND TOOK IT IN FOR NORMAL MAINTENANCE AND THE EXACT SAME ISSUE HAS AROSE AGAIN IN THE EXACT SAME LOCATION. FORD DEALERSHIP DOESN'T HAVE ANY ADDITIONAL RECALL ON THIS SAME ISSUE, HOWEVER WE'VE READ THAT THERE IS A LAWSUIT IN MI REGARDING SWOLLEN LUG NUTS AND WONDER IF THIS IS RELATED. FURTHER DOCUMENTATION WILL BE COLLECTED ONCE OUR REPAIR IS PAID FOR.

POWER STEERING ASSIST FAULT WARNING LIGHT CAME ON ABOUT TWO WEEKS AGO WHILE I WAS DRIVING, TURNED CAR OFF FOR A FEW MINUTES AND IT DISAPPEARED. THE NEXT DAY IT REAPPEARED WHILE I WAS DRIVING AND NEVER TURNED BACK OFF, LUCKILY WAS DOWN THE STREET FROM MY HOME & WASN'T IN DANGER OF CAUSING AN ACCIDENT. NOW ALONG WITH THAT WARNING LIGHT CAME SERVICE ADVANCETRAC. TOOK THE VEHICLE TO THE DEALERSHIP, PAID $129 FOR A DIAGNOSTIC TEST, WAS INFORMED THAT IT WAS GOING TO COST ME NEARLY $2,000 TO GET MY CAR FIXED. WHY WAS THE RECALL FOR THIS SAME EXACT ISSUE ONLY FOR 2011-2013 MODELS OF THE SAME EXACT CAR WITH THE SAME EXACT PARTS?!?!!?!?

WHILE DRIVING WITH MY FAMILY , MOVING ABOUT 50 MPH THE CHECK POWER STEERING AND SERVICE ADVANCTRAX CAME OVER THE INSTRUMENT PANEL. I THEN LOST ALL POWER STEERING. I WAS ABLE TO SAFELY GET IT TO THE SIDE OF THE ROAD. I AM NOT ABLE TO GET IT REPAIRED DUE TO COST. 12/10/17. 85,000 MILES

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD IN FAYETTEVILLE, GA (275 GLYNN ST N, FAYETTEVILLE, GA 30214, PHONE: (770) 461-1151), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TAKATA RECALL - MY VEHICLE HAS BEEN UNDER A SAFETY RECALL FOR 18 MONTHS AND THE MANUFACTURER HAS STILL NOT PROVIDED A FIX AND HAS NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. THE DATE BELOW FOR "WHEN DID THIS HAPPEN" IS THE ORIGINAL RECALL DATE ON MY VEHICLE.

THE SERVICE POWER STEERING LIGHT CAME ON WHILE I WAS DRIVING & THE POWER STEERING WAS GONE, I COULD HARDLY TURN THE WHEEL! THANKFULLY IT DIDN'T CAUSE AN ACCIDENT, BUT NOW I'M ABOUT TO INCUR SOME HEFTY EXPENSES TO HAVE IT REPAIRED!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER (TERREBONNE FORD LINCOLN, 339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE WAS A RECALL SENT OUT ON DEFECTIVE AIRBAGS BUT FORD MOTOR COMPANY IS AT THE COMPLETE MERCY OF TAKATA AND REFUSES TO DO ANYTHING ABOUT IT. IT IS EXTREMELY DANGEROUS DRIVING THIS CAR. *TR

DRIVER'S SIDE SEAT HEATER MALFUNCTIONED CAUSING SEAT LINING MATERIAL TO IGNITE AND BURN HOLE IN SEAT LEATHER AND UNDERLYING MATERIAL. ALSO SCORCHED DRIVER'S COAT AND PRODUCED ACRID SMOKE. THIS HAPPENED WHILE DRIVING ON CITY STREET. DRIVER WAS WEARING HEAVY WINTER COAT AND SO DID NOT FEEL THE HEAT IMMEDIATELY.

I WAS BRAKING ACROSS ROUGH (EXPERIENCE 1: MARCH 2017) AND ICY (EXPERIENCE 2: DECEMBER 2017) TERRAIN WHEN MY ABS REACTED TO THE SITUATION. AFTER BOTH EXPERIENCES, MY BRAKES BECAME "SQUISHY" AND I WAS UNABLE TO GET A COMPLETE IMMEDIATE STOP. IT TOOK LONGER TO BRAKE, AND I HAD TO PUSH THE PEDAL TO THE FLOOR IN ORDER TO COME TO A COMPLETE HALT. AFTER PUTTING THE CAR INTO PARK, AND TURNING THE ENGINE OFF AND BACK ON AGAIN, THE SQUISHY BRAKES REMAINED. THE ONLY WAY TO GET A FULL COMPLETE STOP NOW IS TO PUMP THE BRAKES CONTINUOUSLY AS I AM BRAKING. IT SEEMS THAT WHEN THE ABS PUMP GOES OFF, THE OPEN VALVE GETS STUCK OPEN CAUSING THE BRAKE FLUID TO CIRCULATE THROUGH THE PUMP. PUMPING THE PEDAL HELPS, BUT DOES NOT SOLVE THE PROBLEM.