2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN INTERNAL FRACTURE CONCERNING THE FUEL SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A NOTICE FROM THE MANUFACTURER. THE FAILURE PROGRESSED AND THERE WAS A STRONG ODOR OF FUEL AND A WARNING INDICATOR FOR THE FUEL SYSTEM ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ON 01/16/2019 WHEN I WAS LEAVING MY HOUSE, I STARTED THE CAR AND WHEN I PUT IT IN REVERSE, THE STEERING LOCKED AND WARNING LIGHTS ARE ON SAYING SERVICE ADVANCETRAC. I WAS NOT ABLE TO TURN THE WHEEL. I STOP AND PUT CAR IN PARK. THE STEERING CAME BACK ON AND I WAS ABLE TO GET WARNING LIGHTS OFF BY RESTARTING CAR. THE FOLLOWING DAY IT DID THE SAME EXACT THING. I DID NOT DRIVE IT MUCH TILL 01/21/2019. THAT AFTERNOON WHILE TURNING RIGHT ONTO A COUNTY HIGHWAY, THE SAME THING HAPPENED WHILE PARTWAY THREW THE TURN. I WAS NOT ABLE TO STEER AND ALMOST HIT THE ONCOMING CAR BECAUSE I WAS UNABLE TO TURN MY CAR TO COMPLETE THE TURN I WAS PART WAY INTO WHEN FAILURE HAPPENED. I ENDED UP COMING TO A STOP ON THE LEFT SHOULDER. THANK GOD THE OTHER DRIVER WAS PAYING ATTENTION. AND SWERVED TO AVOID HITTING ME WHEN I CROSSED INTO HIS LANE. THE TRACTION CONTROL LIGHT CAME ON AND THE ! CAME ON. AND WARNING SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. WAS ABLE TO RESTART CAR AND IT WAS BACK TO NORMAL. VERY SCARY! MY CAR HAS THE SAME RACK AND PINION AS THE CARS THAT ARE COVERED BY THE RECALL 15S18. MY CAR HAS MANUFACTURING DATA OF 06/09/2010. THEREFORE IT'S NOT PART OF THE RECALL. BUT IT'S THE SAME PART AND SAME PROBLEM. PLEASE MAKE THEM EXPAND THE RECALL TO COVER ALL CARS AFFECTED. MY CAR HAS 123,456 MILES ON IT WHEN ISSUE STARTED.

POWER STEERING HAS FAILED. I NO LONGER HAVE POWER STEERING IN MY 2010 FORD FUSION. BEING MY ONLY VEHICLE, THIS HAS LEFT ME WITH A VERY HARD HARDSHIP. I'VE ONLY GOT TWO PAYMENTS LEFT TILL I CAN SAY I OWN MY CAR, BUT CAN LONGER DRIVE IT. IT'S BEEN SITTING FOR MONTHS. I TURN MY CAR ON TO PULL OUT OF MY DRIVEWAY WHEN THE POWER STEERING SYSTEM WENT OUT.

POWER STEERING ASSIST DEFAULT. WHEN DRIVING AT MULTIPLE SPEEDS THE STEERING LOCKS UP AND BECOMES IMPOSSIBLE TO TURN. IT OCCURS BOTH ON CITY STREETS AND ON THE HIGHWAY. THAN THE LORD I WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. IF MY WIFE OR DAUGHTER WERE DRIVING IT WOULD'VE BEEN A CATASTROPHE.HIS HAS HAPPENED AT LEAST 5 TIMES OVER A 6 MONTH PERIOD. EVERY TIME IT HAPPENED I WOULD TURN THE CAR ON AND OFF AND WAIT FOR IT TO RESET. FORD HAS RECALLED THE 2011-2012 FUSIONS BUT NOT THE 2010. ALL 3 YEARS OF FUSIONS HAVE THE EXACT PART MADE BY TRW (EPAS)

THE ELECTRONIC POWER STEERING INTERMITTENTLY STOPS WORKING WHEN DRIVING. I GET THE MESSAGE SERVICE POWER STEERING NOW MESSAGE ON MY DASHBOARD.

BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.

TAKATA RECALL: RECALL NOTICE FROM FORD STATES, "IF YOU REQUIRE A RENTAL VEHICLE WHILE WAITING FOR PARTS TO BECOME AVAILABLE FOR YOUR VEHICLE, PLEASE CONTACT YOUR LOCAL FORD OR LINCOLN DEALER." A CALL TO CUSTOMER SERVICE CLAIMS THAT YOU ARE ONLY AUTHORIZED TO RECEIVE A RENTAL CAR WHILE YOUR CAR IS AT THE DEALER ACTUALLY BEING REPAIRED. YOU DO NOT RECEIVE A RENTAL CAR WHILE "WHILE WAITING FOR PARTS TO BECOME AVAILABLE..." AS DESCRIBED IN THE LETTER.

I HAD ONLY HAD MY CAR FOR 6 MONTHS BEFORE 3 OF THE 4 INTERIOR DOOR HANDLES BROKE. NOW, IN ORDER TO GET OUT OF THE CAR, I MUST PUT THE WINDOW DOWN, REACH OUT AND OPEN THE DOOR, AND THEN PUT THE WINDOW BACK UP. THIS HAS ALSO AFFECTED SEVERAL COWORKERS THAT HAVE 2010 FORD FUSIONS AS WELL. THEY APPEAR TO BE MADE VERY CHEAP USING PLASTIC. THAT ISN'T GOING TO WORK AND NEED IT TO BE MORE RELIABLE FOR LONGETIVITY PURPOSES. THIS SHOULD BE A RECALL IF IT HASN'T ALREADY BEEN. FIRST, THE METALLIC COVERING PARTIALLY CAME OFF 1 OF THE HANDLES CAUSING IT TO CUT MY HAND. THE OTHER 2 HANDLES ARE DEALING WITH THE SPRING BREAKING.

I WAS DRIVING MY CAR HOME FROM MY FRIEND'S HOUSE. WHILE I WAS TURNING OUT OF THE NEIGHBORHOOD, THE STEERING WHEEL DID NOT RELEASE AND I PROCEEDED TO HIT A CURB, DAMAGING MY TWO LEFT WHEELS AND THE DRIVER FRONT OF THE VEHICLE. THE ABS LIGHT CAME ON, BUT NO POWER STEERING MESSAGES. WHEN PULLING INTO THE GAS STATION, THE POWER STEERING WOULD NOT ENGAGE.

TAKATA RECALL, MY VEHICLE IS A 2010 FORD FUSION WITH THE TAKATA AIRBAG RECALL NOTICE. THE VEHICLE IS 9 YEARS OLD AND I HAVE NOT RECEIVED A NOTICE TO HAVE ANY RECALL WORK DONE TO FIX THIS PROBLEM. FORD IS STILL BUILDING NEW VEHICLES BUT NOT ADDRESSING A SERIOUS SAFETY RECALL. SO BASICALLY NOTHING HAS HAPPENED TO FIX THE PROBLEM!