2012 FORD FUSION Complaints

Door latch keeps falling have to roll down the window to open the door from the outside

I am having problems with the POWER STEERING DEFAULT SYSTEM CAN NOT STEER VEHICLE

My power steering failed. The steering is very difficult to steer and maneuver at low speed. The error code on the dashboard beeps every time I enter the vehicle “power steering assist fault” and is available for inspection. This is extremely unsafe when driving at any speed because of the extra effort required to maneuver the vehicle putting other drivers or pedestrians at risk in the event of needing to avoid a collision. The problem has been inspected by Ford and another independent mechanic. Ford did not honor the recall. There was no warning for the issue, other than the beeping and the message on the dashboard. I had drove to the store and parked with power steering, when I started the car up to leave the store I suddenly had no power steering and had to have the car towed.

The contact owns a 2012 Ford Fusion. The contact stated while driving 45 MPH, the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electric power steering rack and gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

The electric power steering assist (EPSA) function of the car is no longer functional. It is available for inspections upon request. The vehicle began intermittently losing power steering when the vehicle would start. The problem can now be re-produced each time the vehicle is started. The problem is a known issue with this model Ford Fusion and was part of a previous recall. This vehicle was serviced by the Ford dealership during the times the recall was in place and had the EPSA re-programmed. The issue still persists, and the vehicle is unsafe to drive. The recall is no longer in effect and Ford will not remedy the issue.

We are experiencing a loss of power steering with the car, which is dangerous as you never know when it is going to happen. When it does happen the car becomes so hard to steer you can hardly turn the wheel. Right now the loss of power steering is intermitent. We're afraid to drive the car for this reason. I contacted my local dealer's Ford service manager and Ford Customer Service and they will not cover any repairs. The Advancetrac light came on and a power steering assist fault displays when it you loose the power steering. The vehicle has not been inspected by the dealer as we just started having this problem. The service manager said it would cost around $2000.00 to fix it. The 2012 Ford Fusion SEL with the 2.5L I4 engine has 149,818 miles on it.

The contact owns a 2012 Ford Fusion. The contact stated that her daughter had parked the vehicle, and when she returned and started the vehicle, the steering wheel almost locked and was difficult to turn. The contact stated that the vehicle was driven to a local repair shop. The vehicle was diagnosed, and it was determined that the steering gear and sensor had failed and needed to be replaced. The vehicle was not repaired. The contact was advised by the repair shop that there was a recall associated to the year, make and model. The contact called a dealer and was informed that the vehicle was not included in the recall. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 49,000.

Transmission issues. Jerks and shudders and loss of power, broken motor mounts, PCM issues, misfire issues and etc. Car threw codes, many expensive trips to Ford dealerships, excessive undriveable down time, unsafe to be on a highway or go up a hill when it shifts (automatic), 6F35 Transmission in my 2012 Ford Fusion

Unknown electric power steering shut down while traveling leaving me with no power steering

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.