2018 FORD FUSION Complaints

The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light

The chrome trim on the parking brake switch started chipping. The sharp edge drew a drop of blood and small pieces attached to your fingers. Replaced the switch in June 2026

Coolant Intrusion issue with the 1.5-litre EcoBoost. Short block was replaced by Ford Dealer then engine failed again after only 7,000-miles. Required complete new engine installed at my expense, $12,185.28.

I own a 2018 Ford Fusion EcoBoost. I purchase it in 2021 with 11K miles on it.  Today it has 34K miles and the engine block developed a crack.  Through my research and my Ford dealer, I've discovered this issue is a known issue with the 1.5 and 2.5 litre engines in the Fusion.  My repair bill would be just about 7K. 

My engine failed months ago, and my car has been sitting immobile ever since. My car stuttered while driving, and then turned off. As I started it back up and continued driving down the road, it was shaking very badly. I called my brother to come drive my car home and he pulled clear fluid out of my oil tank. The exact issue described has been put out in the new ford recall under code 26S43.

The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs

Ford's double-capped acorn lug nuts experienced outer cap expansion/separation during an emergency roadside tire change. A defective design known by Ford. Rendering the supplied tire iron and a separately purchased multisize tire iron ineffective at removing the lugs. The failure left the vehicle immobile on the side of a i75 in SWFL in the summer heat of June 2026. Present in the vehicle were the owner, spouse, and a [XXX] infant. They were stranded approximately 34 miles from home for nearly 3 hours, an extended period for a XXX, who quickly became visibly distressed. Standard FDOT Road Ranger assistance was unavailable, and towing services had estimated wait times exceeding 2 hours. The driver was unable to resolve the situation through any reasonable self-help measure due to the defective lugs, despite having successfully changed tires on the same vehicle previously using the same factory equipment. The defect was verbally identified during the incident by a responding AAA roadside technician. They recognized the defect as consistent with a known issue affecting Ford vehicles. No formal inspection by Ford Motor Company, law enforcement, or insurance representatives has taken place but will be pursued by the owner and available for inspection is requested. No warning lamps, dashboard alerts, or observable symptoms were present that would have indicated a lug nut defect to the owner. It only became apparent at the moment an emergency tire change was required. This is consistent with prior reported cases and litigation involving Ford. The owner was never informed of this defect during the vehicle purchase, service history, or extended warranty agreement. If known road side assistance would have been contacted, instead of self servicing the tire change which was rendered useless by a defect Ford has been aware of. Resulting in nearly 3 hours of preventable roadside exposure, emotional distress, and the endangerment of a [XXX] infant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Per mechanic, head gasket has failed due to known issue with 1.5L Ecoboost engines. Coolant is leaking into the engine. White smoke in the exhaust indicating coolant leak. Vehicle is currently availble for inspection upon request, but is destined to be sold. Driver safety as well as surrounding driver safety as risk should engine completely fail due to overheating while driving, potentially causing an accident. There is currently a class action lawsuit in the works for this issue as many other have had it. At this time vehicle has only been inspected by our local mechanic. There were no warning lamps, messages or other symptons prior ot the issue. When the issue stated, there was a "waterfall" sound in the engine compartment, which caused us to take the vehicle to the mechanic for diagnoses.

I purchase this car on XXX Clinton Ford Dealership and engine need replacement Jan 2020 . I at that time did many replacement until the final diagnostic said engine replacement confirm by dealership Ford Dealership Fayetteville NC . The purge valve canister went out in 2022 and was replaced by Ed’sTire in Hope Mills Rd 11/19–11/22/2022 and now mechanic said it is in need of replacement again . Car problems started 2026 Feb and three pieces were replaced because the system was reading those code now to find out the purge valve canister needs replacement again. These hardship have cost me financial difficulties that a new car should never have had within 2 years . I believe no consumer should have to go through this.

Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing. The EV range drops to zero randomly or gains range while parked and not plugged in. Dealership doesn't know what's happening even after paying money for diagnostics.