2010 FORD FUSION Complaints

TAKATA RECALL RECALL 18V-046, I WAITED OVER A YEAR SINCE THE SETTLEMENT TO GET THIS CORRECTED, FORD WAS TO PROVIDE A RENTAL VEHICLE UNTIL THE PARTS WERE AVAILABLE, I WAS ABLE TO GET THE PARTS ON ORDER NOV 17TH, 2018. THE PARTS ARE STILL NOT IN AND NOW FORD INFORMED ME THEY NO LONGER PROVIDE A RENTAL. OBVIOUSLY THIS IS DUE TO COSTS, WHAT IS THE PRICE FOR SOMEONE'S LIFE SHOULD THIS DEFECT LEAD TO A DEATH DURING AN ACCIDENT. PLEASE CONFIRM YOU RECEIVED THIS CORRESPONDENCE, I NEED TO DOCUMENT THAT THIS SAFETY ISSUE IS BEING DISREGARDED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 533-1488) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED. THE DEALER (KUNES COUNTRY FORD LINCOLN OF DELAVAN, 1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER DIAGNOSED THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

TAKATA RECALL - MY LOCAL FORD DEALER, FAIRWAY FORD IN EVANS GEORGIA 30809, CANNOT REPLACE MY AIRBAG DUE TO PARTS NOT AVAILABLE. THEY CANNOT GIVE ME A DATE WHEN THEY WILL HAVE PARTS. MY UNDERSTANDING WAS THAT THE SOUTHERN STATES BASED ON HIGH TEMPERATURE AND HUMIDITY SHOULD TAKE PRIORITY. CAN YOU TELL ME WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE.

POWER STEERING FAILURE - LOST STEERING CONTROL. FORTUNATELY THIS HAPPENED IN MY DRIVEWAY OR I WOULD HAVE HAD AN ACCIDENT. THIS IS VERY DANGEROUS AND IT GOES OUT SUDDENLY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB

POWER STEERING SATURDAY NIGHT 1/12/19 MY FAMILY AND I WERE DRIVING HOME WHEN WE HEARD A BEEPING SOUND. I LOOKED DOWN AT THE DASH AND IT READ: "ADVANCE TRAK SERVICE POWER STEERING NOW." IT HAS NEVER DONE THIS AND WE BOUGHT THIS BACK IN OCTOBER, 2018. IT'S NEVER GIVEN ANY SIGN AS TO GOING OUT TIL THAT NIGHT. WE WERE FORTUNATE TO GET HOME SAFELY. FORD IS EXPECTING ME TO PAY THEM TO DIAGNOSE IT AND POSSIBLY RESET IT, WHICH MAY OR MAY NOT FIX THE PROBLEM. I'M DISAPPOINTED THAT THERE IS NO RECALL ON THIS SEEING AS HOW MANY COMPLAINTS THERE ARE FOR THIS EXACT ISSUE. THERE NEEDS TO BE A RECALL ON THESE 2010 MODELS SEEING AS THE DID SO FOR LATER MODELS. IT'S UNSAFE TO DRIVE NOW FOR FEAR OF GETTING INTO AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.

WHILE DRIVING AND TRYING TO MAKE AT TURN POWER STEERING LOCKED UP AND CAUSED ME TO RUN UP A CURB AND BLOW OUT FRONT TIRE. WHILE I WAS ON A BUSY STREET. THIS HAPPENED AFTER MY CAR WAS REPAIRED FROM THE TAKATA AIR BAG RECALL.

2010 FORD FUSION POWER STEERING LIGHT CAME ON AT 45 MPH COMING HOME. LUCK WAS ON MY SIDE. I WAS ONE MILE FROM HOME ON A STRAIGHT STRETCH OF HIGHWAY AND STARTED LOSING POWER STEERING. I GOT INTO MY DRIVEWAY AND CUT THE CAR OFF . THIS WAS A FRIDAY.OVER THE WEEKEND I LOOKED UP THE LIGHT CODE AND GOT A LOT OF BAD NEWS ABOUT THE RECALL THAT DID NOT HAPPEN FOR THE 2010 FUSION ON THE POWER ASSIST STEERING. I BOUGHT CAR NEW FROM FORD. NOW HAS 101079 MILES ON IT. TRY TO MOVE CAR MONDAY. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I CALLED THE FORD DEALERSHIP AND THEY GOT A ROLLBACK TO BRING IT IN TO THEM. THAT WAS 125.00. TESTED FOR CODES FOR 125.00. RESET CODE AND DROVE IT FOR 12 MILES AND SAID IT MAY COME BACK ON. QUOTED 2500.00 TO REPLACE PARTS AND REALIGN FRONT TIRES..I AM MAD I DID NOT GET A LETTER WARNING ABOUT THIS WHEN THEY RECALLED THE 2011-12 MODELS. THE CAR WILL SIT STILL TIL I GET A RECALL NOTICE. I CANNOT AFFORD TO REPAIR IT AT THIS TIME.

STEERING WHEEL WAS BLOCKED, IT WAS IMPOSSIBLE TO STEER. WE HAD TO TOW THE CAR TO SARASOTA FORD FOR REPAIR WHICH WAS EXPENSIVE.UNFORTUNATELY, THERE IS NO RECALL REGARDING THIS ISSUE AND WE HAD TO PAY ABOUT $1900.00 FOR THE REPAIRS.A QUICK SEARCH ON THE INTERNET REVEALED THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS REGARDING THIS ISSUE FOR THE 2010 FUSION MODEL .AND THAT OTHER MODEL YEARS OF THE SAME CAR (2011-2012) HAVE ACTUALLY BEEN RECALLED FOR THIS SAME EXACT ISSUE.THESE EXPERIENCES HAVE PUT A LOT OF STRESS ON US, BOTH EMOTIONALLY AND NOW FINANCIALLY AS OUR LIMITED BUDGET HAS BEEN GREATLY AFFECTED BY THIS LATEST ISSUE WITH THE VEHICLE. WHILE NORMAL CONSUMABLE ITEMS (BRAKES, TIRES, ETC.) ARE EXPECTED TO BE REPLACED AT THE OWNER'S EXPENSE, THE STEERING SYSTEM IS NOT ONE THAT WE WOULD EXPECT TO FAIL IN A MODERN CAR.WE HOPE THAT THE FORD COMPANY STANDS BEHIND ITS PRODUCTS AND RESOLVES THE SAFETY RELATED ISSUES THAT AFFECT THESE MODELS, WITHOUT PLACING AN EXPENSIVE BURDEN ON ITS CUSTOMERS.