2010 FORD FUSION Complaints

FAULTY POWER STEERING ASSIST, GOT EXTREMELY HARD TO STEER ALMOST CAUSING AN ACCIDENT. ON A STREET WHYLL DRIVING

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS OPERATED, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING AND ADVANCE POWER TRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY WIFE WAS DRIVING THE CAR (IN MOTION ON A FREEWAY EXIT). POWER STEERING WENT OUT AND THE FOLLOWING TWO CODES POPPED UP, "SERVICE ADVANCE TRAX' AND 'POWER STEERING ASSIST FAULT'. LOOKS LIKE AN EXPENSIVE FIX. BASED ON THE NUMBER PEOPLE HAVING THE SAME PROBLEM, FORD SHOULD DO SOMETHING TO SERVICE THIS DANGEROUS PROBLEM. IT LOOKS LIKE A MANUFACTURING PROBLEM.

TAKATA RECALL I JUST BOUGHT THIS CAR FROM OKCARZ IN ORLANDO HAD NO IDEA ABOUT THIS RECALL WHEN I BOUGHT THIS CAR I CONTACTED RON NORRIS FORD THEY TOLD ME THERE WERE NO PARTS AVAILABLE AND WOULDN'T BE ANY TIME SOON. PER JOE KID SERVICE DIRECTOR. CONTACTED OKCARZ THEY REFUSED TO SWAP ME OUT OF THE CAR STATING THAT IT WAS A PROBLEM WITH THE MANUFACTURER AND THEY DID NOT CARE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (SUNNYVALE FORD, 650 E EL CAMINO REAL, SUNNYVALE, CA 94087) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE CASE WAS ESCALATED TO A HIGHER PRIORITY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).... .UPDATED 11/16/17 *BF *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RACEWAY FORD IN RIVERSIDE, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECALL NOTIFICATION RECEIVED OVER A YEAR AGO. NO TIMELY REMEDY HAS BEEN MADE AVAILABLE. MULTIPLE CALLS TO DEALERSHIP INDICATE NO PARTS AVAILABLE.

STARTING IN 2013 WE HAD VARIOUS SUDDEN POWER STEERING ASSIST FAULTS; OCCURRING AT SPEEDS LESS THAN 40 MPH, ONE FRIGHTENING EPISODE WAS WITH MY 10TH GRADE DAUGHTER WITH HER PERMIT, WHILE SHE WAS HAVING DRIVING LESSON WITH ME, WE MADE IT TO THE SIDE IN TRAFFIC; SHE DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WHEN P/S WAS GONE. AFTER AT LEAST A DOZEN OCCURRENCES (RESTARTING DID RESOLVE THE ISSUES), IN EARLY 2015 I TOOK IT TO THE FORD DEALER FOR SOME ANSWERS, I SEPARATELY HAD THE CODES CHECKED AT AN AUTOZONE TYPE PLACE,THE ONLY CODE THAT CAME UP WAS AN EVAPORATIVE PURGE VALVE CODE; NOTHING ABOUT THE P/S FAULT.I DID NOT TELL FORD ABOUT THE CODES. FORD CALLED TO TELL ME I NEEDED TO HAVE THE COMPUTER REPLACED FOR $1500. BUT THEY COULD NOT ID A MECHANICAL P/S FAULT, NOR PURGE VALVE CODE.ASKED WHAT WAS WRONG WITH COMPUTER.NO FAILURE MODE WAS GIVEN.PAY $1500 FOR A REPAIR THAT YOU CANNOT IDENTIFY? THEY"RESET" THE COMP. THE PROBLEM NOT REPEATED UNTIL JUST 7/17/17 BUT RESTART NOW DOES NOT CLEAR IT OR LIFTING BATT LEADS.MY HUSBAND ABLE TO DRIVE IT HOME BUT WITH DIFFICULTY. THIS EVENT THE CAR WAS LESS THAN 25 MPH, MADE RIGHT TURN FROM STOP,THEN LOST P/S. OIL CHANGE WARNING LIGHT IS ON TOO. NEEDS OIL & INSPECTION BUT IN DRIVEWAY,MAY NOT PASS INSPECTION. FORD CLAIMS IN THE 2010 HANDBOOK THE CAR IS STILL DRIVABLE WHEN P/S IS LOST! DID FORD GET THAT CLEARED WITH STATE INSPECTORS WHEN THEY KNEW THEY HAD THIS PROBLEM. I AM IN MY MID-FIFTIES AND ACTIVE BUT HAVE A MUSCLE WEAKENING CONDITION. I DON'T KNOW IF I WOULD HAVE THE STRENGTH EITHER TO GET THIS CAR TO THE SIDE FOR SAFETY. IT BOGGLES MY MIND THAT THE 2010 MY HAS NOT BEEN PLACED ON RECALL BUT 2012 THROUGH 2014(?) HAVE. PLEASE TAKE EVERY ACTION TO PLACE THIS ITEM ON A RECALL PATH. THANK YOU.