2018 FORD FUSION Complaints

My 2018 ford fusion is suffering an engine intrusion problem as a result of horrible engine design. Ford did NOT disclose or announce this very well known problem. My engine has overheated multiple times caused me to pull over on the HIGHWAY in fast moving traffic. Not only is the overheating a danger to my safety but so is sitting in a sedan on the side of the highway with tractor trailers passing me at speeds of 70mph.

Vehicle throws a system shift error when shifting vehicle. Due to loose transmission shift cable. Missing retention clip. Reported error on previous Ford fusion models. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated while driving 65 MPH, the temperature gauge displayed that the engine was overheating. The transmission warning light was intermittently illuminated. The contact pulled over to the side of the road, and the vehicle was towed to the dealer, who related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) associated with the VIN; however, the mileage exceeded the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

When driving our 2018 Ford Fusion on vacation my wife and I were 10 hours away from home when the motor began to fail. The check engine came in and began flashing, while driving at 75 mph on [XXX] near Tifton Georgia our engine lost all power and the car began smoking profusely. The car developed a very serious misfire and was struggling to stay running. My wife was driving and had to cross 4 lanes of traffic in a vehicle lacking power and profusely smoking from under the hood reducing visibility. Two service centers have now diagnosed the car with a bad head gasket and block and informed us that the engine will need to be replaced. Ford has now informed us that our vehicle qualified for the [XXX] customer satisfaction campaign but we were never notified and now they are refusing to cover the engine due to us being 10,000 miles over their qualifications. The vehicle had issues previously with engine oil level raising as driving. When questioning the dealership they told us it was normal and there was no coolant or fuel in the oil. We have now found records that the dealership reprogrammed the power train control module according to their [XXX] campaign and cleared codes related to these coolant intrusion issues. This issue was caught and we were blatantly lied to about the coolant going into our oil. Because of this and Ford’s failure to notify us my wife and I were put into a dangerous situation traveling at a high rate of speed in a vehicle that lost majority of its power suddenly with no warning. We then put ourselves and other motorists around us at risk by having to cross 4 lanes of traffic in a cloud of white smoke in order to get ourselves to a safe place to stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated there was white and black smoke coming from the tailgate and the hood area. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the roadway. The vehicle was towed to the residence. The contact stated that a family friend who is an independent mechanic diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and the contact was informed that the repair would not be covered under an extended warranty. The contact was also informed that there were no available recalls associated with the VIN. The failure mileage was approximately 88,000.

The contact owns a 2018 Ford Fusion. The contact stated that while her son was driving 70 MPH, the check engine warning light illuminated. The vehicle began to run rough, and the driver veered to the side of the road. The vehicle was towed to the local Nissan dealer, where it was diagnosed that there was no coolant in cylinder #2, and the head gasket was blown. The driver was referred to the local Ford dealer. The driver called the local dealer and was informed that there was no recall or Customer Satisfaction Program coverage for the repair. The vehicle was shipped back to the contact's residence. The vehicle was towed to the local dealer where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact stated that the manufacturer had been contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 94,444.

My car has stalled out coming up to a stop sign. It makes a sound coming from gas tank. I can not turn it off while pumping gas because it will not start after pumping gas. It is the purge value according to my mechanic. I know the recall on this issue is on the focus models but the fusion is basically the same car

My car is over heating, having trouble starting, shacking, and blowing white smoke out of the tailpipe. It's saying mis fire so I replaced the spark plus and it's still doing it.

P302 code. P1299. Overheating, coolant in number 2 cylinder. Head gasket failure due to engine block design flaw. Catastrophic engine failure Not covered under warranty due to mileage limitations past 84,000 on vehicle and a repair cost beyond retail value of the car.

Failed transmission. Hard shift from 2-3, and 4-5. Also transmission is slipping. Only 40,600 miles on the car. Car is a dealership for evaluation, they recommend replacing the transmission.