2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,940 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - BRISTOW, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110, 888-698-0893) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - WINGATE, NC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (704) 912-0560) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - NEW CASTLE, DE

    MY 2010 FORD FUSION'S BRAKE PEDAL SUDDENLY BEGAN GETTING SPONGY A FEW MONTHS AGO AND REMAINED LIKE THAT INDEFINITELY. THE PEDAL WOULD HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR FOR BRAKING PRESSURE TO KICK IN. I WAS DRIVING IN MY NEIGHBORHOOD ONE ONE DAY GOING ABOUT 20MPH AND THE BRAKES BECAME COMPLETELY UNRESPONSIVE AFTER MULTIPLE DEPRESSES TO SLOW FOR A SPEED BUMP. I ENDED UP STOPPING THE CAR WITH THE HAND BRAKE. THIS WAS ON NOVEMBER 28TH 2018. THE BRAKES HAVEN'T WORKED SINCE, I TOOK IT TO THE MECHANIC AND THEY REPLACED MY BRAKE MASTER CYLINDER AND BLED THE SYSTEM. THAT DID NOTHING. AFTER FURTHER ANALYSIS THEY CONCLUDED IT'S THE ABS ASSEMBLY THAT HAS FAILED - TOLD ME THERE'S NOTHING THEY CAN DO ABOUT THAT AS THE ABS MODULE CAN ONLY BE PROGRAMMED AT A FORD DEALERSHIP. I WENT IN TO GET A QUOTE, THE NEEDED ABS COMPONENTS WILL RUN ME APPROXIMATELY $1800 NOT INCLUDING LABOR COSTS. OUTRAGEOUS. I'M A COLLEGE STUDENT AND TO TOP IT ALL OF I LOST MY PART-TIME JOB I HAD DUE TO NOT HAVING A CAR TO GO TO WORK. PLEASE IS THEIR SOMETHING THAT CAN BE DONE ABOUT THIS?

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BLOOMINGTON, CA

    STEERING:ELECTRIC POWER ASSIST SYSTEM , FALIURE. THE VEHICLE PULLED HARD TO THE RIGHT ALMOST CAUSING ME TO CRASH. ON THE HIGHWAY .THE ELECTRONIC POWER SYSTEM GAVE OUT ON ME .NOT SAFE TO DRIVE.THERE IS A RECALL ON NEWER MODELS LIKE 2011 BUT NOT 2010

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - JACKSONVILLE, FL

    CAR'S STEERING FAILED AND ALMOST CAUSED AN ACCIDENT. MY DAUGHTER WAS DRIVING AND THE POWER STEERING STOPPED WHILE SHE WAS DRIVING DOWN A CITY AFTER LEAVING THE FORD DEALER FOR A AIRBAG REPAIR AT 30-40 MILES PER HOUR. TOOK IT RIGHT BACK TO FORD DEALER SAID IT WOULD BE APPROXIMATE $2000 TO REPAIR. WE HAVE HAD THE CAR SINCE 6,000 MILES AND NOW IT HAS 65,000 MILES.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CHESAPEAKE, VA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR PURGE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL VAPOR VENT VALVE FAILED AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V79300 (FUEL SYSTM, GASOLINE). THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,676.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - DOVER, FL

    DRIVERS SIDE FRONT DOOR LATCH FAILED WHEN I TRIED TO EXIT THE VEHICLE. TOOK IT TO THE DEALER AND WAS ORIGINALLY TOLD "WE HAVEN'T HEARD ANY COMPLAINTS ABOUT ANYTHING LIKE THAT FROM OTHER CUSTOMERS" UNTIL I CALLED BS AND STATED I HAVE SEEN COUNTLESS REPORTS ONLINE REGARDING THIS EXACT SAME ISSUE. THEN ALL OF A SUDDEN IT WAS . . .OH YEAH, I THINK I REMEMBER HEARING ABOUT THIS ISSUE, BUT GEE NO RECALL FOR IT SO YOUR GOING TO HAVE TO PAY OUT OF POCKET TO GET IT FIXED. EVEN THOUGH ITS SOMETHING THATS THE EXACT SAME PROBLEM THAT HAS BEEN RECALLED IN OTHER VEHICLES. WHY DOES IT SEEM ISSUES WITH FORD FUSION ARE CONTINUOUSLY LOOKED OVER, ISSUES WHICH SHOULD HAVE BEEN ADDRESSED AS A SAFETY ISSUE AND RECALLED.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - DOVER, FL

    I DON'T SEEM TO UNDERSTAND HOW THIS ISSUE HAS NOT BEEN AN OFFICIAL RECALL YET DIRECTED BY THE NHTSA. OUT OF 3806 (AS OF DEC 20 2018) THERE ARE 1024 STRICTLY RELATED TO STEERING. I AS WELL AS SO MANY OTHER FORD OWNERS HAVE FALLEN VICTIM TO THE FAILING OF THE ELECTRONIC POWER STEERING ASSIST. WENT OUT TO GO TO WORK LAST NIGHT AND POWER STEERING ASSIST FAULT" CONTINUES TO DISPLAY, RESTARTING VEHICLE DOES NOT SEEM TO FIX AS OTHERS HAVE STATED. AM GLAD THIS DID NOT OCCUR WHILE DRIVING AS HAS HAPPENED IN OTHER REPORTS. I AM SERIOUSLY QUESTIONING AS OTHERS HAVE IF IT IS GOING TO TAKE AN ACCIDENT THAT KILLS SOMEONE BEFORE THIS INVESTIGATION IS TAKEN SERIOUSLY. FROM WHAT I CAN SEE ITS SOMETHINGS THAT HAS BEEN WELL KNOWN SINCE THIS TIME LAST YEAR, YET PEOPLE CONTINUE TO HAVE IT FAIL, AND NOTHING IS DONE ON FORDS PART. THEY JUST KEEP COLLECTING MONEY FROM PEOPLE THAT HAVE NO OTHER OPTION THAN TO HAVE THEM FIX IT. ONCE THE DEALER OPENS I AM GOING TO BE HAVING TO GET THE CAR TOWED TO THE DEALER TO HAVE ISSUE RESOLVED, AND I'M SURE BE QUOTED THE $1,500-1,800 THAT OTHERS HAVE BEEN QUOTED, AS WELL AS BE TOLD "WE HAVEN'T HEARD ANYTHING ABOUT THIS" UNTIL I MENTION ALL THE REPORTS, MUCH LIKE MY DOOR HANDLE THAT BROKE, AND WASN'T UNTIL I TALKED TO A DIFFERENT CUSTOMER SUPPORT AGENT THAT IT ACTUALLY WAS WELL KNOWN. WHAT I'M SEEING IS ISSUES WHICH ARE VERY COMMON, AFFECTING HUNDREDS TO THOUSANDS OF OWNERS, BUT FORD CONTINUES TO SAYS ITS NOT THEIR PROBLEM, IT HASN'T BEEN RECALLED SO WE MUST PAY TO GET IT FIXED AND BE ON OUR WAY. HONESTLY THINKING AS OTHERS THAT EVEN AS HAPPY AS I HAVE BEEN IN THE PAST WITH FORD, IT WILL PROBABLY NOT BE MY VEHICLE OF CHOICE COME TIME TO BUY A NEW CAR AS RECENTLY ISSUES THAT SHOULD BE GETTING ADDRESSED ARE CONSISTENTLY NOT BEING ADDRESSED.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PITTSBURGH, PA

    THE POWER STEERING CUTS OUT WHEN THE CAR IS BEING DRIVEN!!! THIS HAS HAPPENED SEVERAL TIMES WHEN MAKING A TURN. THE LAST TIME IT HAPPENED WAS DECEMBER 2, 2018 ON MONROEVILLE BLVD IN MONROEVILLE PA. WHEN THIS HAPPENS THE MESSAGE "POWER STEERING ASSIST FAULT" IS DISPLAYED ON THE DASHBOARD. SINCE THEN EVERY TIME THE CAR IS STARTED THIS MESSAGE IS DISPLAYED, AND THERE IS NO POWER STEERING ANYMORE.THE NHTSA HAS MADE FORD RECALL THE 2011-2013 FORD FUSION YEAR MODELS FOR THIS PROBLEM, BUT HASN'T MADE THEM RECALL THE 2010 YEAR MODEL THAT HAS THE SAME PROBLEM. I AM AFRAID TO DRIVE THE CAR SINCE YOU NEVER KNOW WHEN THIS WILL HAPPEN, NOT TO MENTION THIS CAR IS ALSO ON THE RECALL LIST FOR THE PASSENGER AIRBAG POSSIBLY NOT DEPLOYING IN A CRASH. THE SAFETY OF MY FAMILY AND FRIENDS, ESPECIALLY WHO EVER IS IN THE PASSENGER FRONT SEAT IS THE MOST IMPORTANT THING TO ME!!! HOW CAN I DRIVE A CAR THAT IS UNSAFE? WHY HASN'T FORD RECALLED THIS MODEL YEAR LIKE THEY DID THE OTHER YEARS? I WAS TOLD BY THE FORD DEALER THERE IS NOTHING THEY CAN DO FOR ME, AND THE REPAIR WOULD COST BETWEEN $1800. AND $2200. FORD KNOWS THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT, THAT IS WHY I AM CONTACTING YOU. ANYTHING YOU CAN DO IS GREATLY APPRECIATED.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LYNN, MA

    POWER STEERING FAILURE WHILE CAR IN MOTION. STEERING EXTREMELY DIFFICULT, LOCKS AT RANDOM AND STEERS CAR IN UNINTENDED DIRECTIONS OF TRAVEL. SERVICE POWER STEERING AND ADVANCETRAC FAULTS ON DASH.

    Source: NHTSA WEB SITE