2010 FORD FUSION Complaints

WHILE DRIVING AT HIGHWAY SPEEDS MY VEHICLE LOST POWER (I.E. THE ENGINE AND ELECTRONICS STAYED ACTIVE, HOWEVER MY ACCELERATOR NO LONGER WAS OPERABLE). I COASTED TO THE SIDE OF THE ROAD AND MY ENGINE BEGAN TO OPERATE IN A ROUGH MANNER. I ALSO NOTICED THAT MY RPM INDICATOR WAS BOUNCING ERRATICALLY FROM LOW TO ABOUT HALF WAY ALONG THE DIAL. MY CHECK ENGINE LIGHT ALSO ILLUMINATED. I SHUT THE VEHICLE DOWN AND IMMEDIATELY TURNED IT BACK ON AND OPERATION WAS RESTORED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND THE POWER STEERING ASSIST FAILED TO ENGAGE, WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE FAILURE WAS INTERMITTENT. THE STEERING WHEEL NORMALLY RETURNED TO NORMAL ON ITS OWN AFTER A FEW MINUTES. THERE WAS NO WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

SERVICE LIGHT WENT ON FOR THE STEERING WHEEL WHILE I WAS DRIVING ON THE ROAD LOST ALL STEERING POWER. LUCKILY I WAS IN THE MIDDLE OF DRIVING IN MY DRIVE WAY!

I WAS DRIVING MY KIDS TO SCHOOL. WHEN I STEPPED ON THE GAS THEY CAR WOULDN'T GO. WHEN IT FINALLY DID IT WAS DELAYED AND WOULDN'T EXCELERATE QUICK, AND I COULDN'T DRIVE FAST HAND ABOUT 25 MPH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DETERMINE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER A FIFTH TIME AND WAS DIAGNOSED THAT THE INTERNAL FAILURE OF THE EPAS RACK AND PINION ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,590. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE MECHANIC RESET THE CODE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

POWER STEERING WENT OUT WHILE DRIVING DID NOT CAUSE ACCIDENT HOWEVER I WAS LUCKY I WAS ABLE TO GET CAR PULLED OVER AS IT BASICAALY HAD NO STEERNIG. MY GRANDFATHER WAS ABLE TO GET CAR HOME BUT I HAD TO BORROW HIS CAR TO GET TO WORK AS I AM A FEDERAL POSTAL WORKER. I HAVE REPAIR BILLS OF $1800.00+

WHEN MAKING TURNS THE POWER STEERING GOES OUT AND "POWER STEER ASSIST FAULT" COMES UP IN THE MESSAGE CENTER. I CAN TURN THE CAR OFF AND BACK ON AGAIN AND IT USUALLY RESETS ITSELF BUT ALWAYS OCCURS AGAIN. THIS HAS HAPPENED OVER 20 TIMES AND IS VERY DANGEROUS AS POWER STEERING IS LOST.

THROTTLE BODY BEING REPLACED AGAIN. IN JUNE 2014, AS PART OF THE RECALL, THE THROTTLE BODY WAS REPLACED. ON MAY 24, 2016 THE CAR STARTED DECELERATING AND THEN SUDDENLY ACCELERATING WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH. THEN THE ORANGE WRENCH LIGHT CAME ON. I WENT TO DEALER ON MAY 26, 2016 AND THEY DIAGNOSED THE THROTTLE BODY AS DEFECTIVE. REPLACEMENT IS COVERED UNDER THE 10 YEAR 100,000 MILE EXTENDED WARRANTY THAT FORD AGREED TO WITH THE NHTSA. NOW I'M WONDERING IF THE THROTTLE BODY WILL BE A RECURRING PROBLEM AND HASN'T REALLY BEEN FIXED.

THE POWER STEERING FAILED MANY TIMES RENDERING MY CAR UNDELIVERABLE. AFTER RESEARCHING, I FOUND THAT THERE IS A PENDING CLASS ACTION (PHILIPS V. FORD MOTOR CO.) INVOLVING THE SAME ISSUE AND THE 2010 - 2014 MODEL YEAR. THE CAR IS OUT OF WARRANTY; HOWEVER, IT WAS DISCOVERED THAT FORD KNEW OF THE DEFECT PRIOR TO THE 2010 MODEL YEAR GOING INTO PRODUCTION. THE REPAIRS HAVE COAT ME APPROX. $1,600 AND THE CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP FOR THE SAME ISSUE. I ASKED FORD TO REIMBURSE ME FOR THE REPAIRS. THEY DENIES MY CLAIM. PLEASE ASSIST ME IN OBTAINING REIMBURSEMENT FOR THIS KNOWN DEFECT.