2010 FORD FUSION Complaints

POWER STEERING ASSIST FAULT. POWER STEERING STOPPED WORKING WHILE DRIVING IN PARKING LOT.

VEH. RECALL ON FUEL TANK. FORD RECALL # 15S34 CAR KEPT BY DEALERSHIP 3/23/16. THERE IS NO RETURN DATE FOR THE COMPLETION OF REPAIR.POSSIBLY 8/16 BUT CANNOT VERIFY WHEN THE PARTS WILL BE IN. THERE ARE NO PARTS AVAILABLE RIGHT NOW. POSSIBLY THEIR THIRD QUARTER (THEY SAY). LOOKING FOR "REASONABLE" TIME FROM FROM FORD FOR REPAIR. OR DEFINITION OF "REASONABLE" TO DECIDE HOW TO PROCEED.

THIS VEHICLE HAS SEVERAL COMPLAINTS FOR THE POWER STEERING ASSIST FAILURE. I HAVE VIDEO OF WHEN MONE FAILED AND TOOK A LOT OF OTHER THINGS WITH IT LIKE THE AIR BAGS, BRAKES, ADVANCE TRACK SYSTEM AND MORE. I CALLED FORD ONLY TO BE TOLD THAT THEY HAVE NEVER HEARD OF SUCH FAILURE OCCURING! THIS IS BULL AND THEY NEED TO RECALL THOSE VEHICLES FOR REPLACEMENT BEFORE SOMEONE IS KILLED. JUST WONDERING IF THAT IS WHAT EVERYONE IS WAITING FOR BEFORE ANYONE FORCES THEM TO RECALL THESE VEHICLES. I HAVE VIDEO PROVING ALL THAT IT TAKES OUT WHEN IT FAILS. WHAT DO I DO FROM HERE FILE A LAW SUIT OF MY OWN? HAD I BEEN IN AN ACCIDENT WHEN THE POWER STEERINGWENT OUT I MOST LIKELY WOULD HAVE BEEN KILLED AS THE AIR BAGS WOULD NOT HAVE FUNCTIONED. I WOULD LIKE TO SEE MY CAR REPLACED OR AT THE VERY LEAST REPAIRED. WHEN THIS HAPPENED TO ME I WAS DRIVING DOWN A HIGHWAY AT 70 MPH AND THE POWER STEERING FAILED THEN THE BRAKES THEN THE AIR BAGS. MOST EVERYTHING WAS TAKEN OUT BY THE FAILURE OF THE POWER STEERING. MY HUSBAND WAS WITH ME AND CAN ATTEST TO WHAT HAPPENED AS HE WAS THE DRIVER.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE POWER STEERING WAS LOST AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING POWER CONTROL MODULE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000...UPDATED 05/02/16 *BF THE CONSUMER STATED THERE WAS NO WARNING. WHEN THE FAULT OCCURRED, THE VEHICLE WAS VERY DIFFICULT TO STEER ESPECIALLY AT LOW SPEEDS. THE COST OF THE REPAIR WAS AROUND $2,000. UPDATED 05/04/16

THE VEHICLE STARTING HAVING A ROUGH IDLE AND STALLING OUT AT A RED LIGHTS. I IMMEDIATELY HAD IT CHECKED, AND THE TECHNICIAN CLEANED THE THROTTLE BODY WHICH SEEMED TO HELP FOR A FEW DAYS. THEN, WITH NO WARNING I SAW SMOKE/STEAM POURING OUT FROM UNDER THE HOOD SO I IMMEDIATELY CALLED FOR HELP AND ASKED WHAT TO DO. I WAS ADVISED BY THE TECHNICIAN TO IMMEDIATELY PULL OVER AND SHUT THE CAR. I HAD THE CAR TOWED TO LILLISTON FORD IN VINELAND, NJ. I WAS TOLD I NEEDED A NEW MOTOR. WHEN ASKED WHY, I WAS CONSISTENTLY TOLD THAT THEY WERE NOT SURE WITHOUT TAKING THE MOTOR APART BUT THAT THEY FOUND ALL OF THE COOLANT IN THE ENGINE PAN, MIXED WITH THE MOTOR OIL. IT SEEMS TO BE THAT THE MOST LIKELY SCENARIO IS THAT THE HEAD GASKET WENT BAD AND COOLANT LEAKED INTO THE MOTOR CAUSING TWO THINGS TO HAPPEN - IT MIXED WITH THE ENGINE OIL (WHICH IS OBVIOUSLY BAD), AND SINCE NOW ALL OF THE COOLANT WAS OUT OF THE RADIATOR THE CAR OVERHEATED AND WARPED THE ENGINE BLOCK. THIS VEHICLE IS ONLY 6 YEARS OLD AND WAS RELIGIOUSLY MAINTAINED AND SHOULD NOT BE HAVING MAJOR ISSUES AS SUCH. CASE NUMBER: CAS-9188661.

WHILE ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT SHIFT GEARS. IT CAUSED ME TO ALMOST GET INTO AN ACCIDENT BECAUSE THE CAR WOULD ONLY GO 20 MPH AND EVENTUALLY WOULD NOT GO AT ALL.

WHILE DRIVING HOME FROM WORK, THE SERVICE ADVANCE TRAC AND POWER STEERING LIGHT CAME ON. I WAS ABLE TO MAKE IT HOME AND I TURNED OFF THE CAR, WAITED A LITTLE WHILE AND TURNED THE CAR BACK ON AND THIS TIME IT SAID "SERVICE POWER STEERING NOW" AND THE WHEEL WAS HARD TO TURN. IF 2010-2012 VEHICLES ARE AFFECTED, I DON'T GET WHY ONLY 2011-2012 ARE RECALLED. THANK GOD I WASN'T TOO FAR FROM HOME. I COULD'VE GOTTEN INTO AN ACCIDENT REGARDLESS.

LEAKING TRANSMISSION FLUID AFTER DEFECTIVE AXLE SHAFT WORE SEAL DOWN. MULTIPLE CUSTOMER COMPLAINTS OF SAME ISSUE.

NHTSA RECALL 15V-793 I HAVE CONTACTED MY LOCAL DEALER NUMEROUS TIMES TO PERFORM THIS REQUIRED SERVICE BUT DEALER CLAIMS THAT SINCE JANUARY 2016 THAT PARTS ARE UNAVAILABLE. SERVICE MANAGER CLAIMS NO ONE HAS HAD THE ISSUE OF THE RECALL FIXED.I THINK THAT THE PROBLEM OF CRACKED GAS TANKS IS PRETTY SERIOUS. I WILL NOT PARK CAR IN GARAGE FOR FEAR OF FIRE. THERE SEEMS TO BE NO EFFORT ON FORDS PART TO CORRECT THIS SERIOUS ISSUE. THERE IS NO KNOWN DATE TO HAVE PARTS AVAILABLE. IT'S REAL SAD AS A CONSUMER TO HAVE A FAULTY VEHICLE KNOWING A FIRE OR WORSE, AN EXPLOSION MAY OCCUR. I WAS TOLD IF I SHOULD SMELL GAS TO PARK THE VEHICLE. IF THAT OCCURS I NOW HAVE A USELESS VEHICLE WITH NO PARTS TO FIX????? ARE YOU KIDDING ME??? I WAS TOLD TO CHECK BACK NEXT MONTH. COME ON !!! THIS IS REDICULOUS.THESE AUTO MANUFACTURERS NEED YOUR AGENCY TO LEAN ON THEM TO EXPEDITE AND SUPPORT THESE RECALLS IN A TIMELY FASHION. ........ESPECIALLY ONE THAT INVOLVES FUEL?! GEEZ. .........

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT AND THE SERVICE ADVANCE TRAC WARNING MESSAGES DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 84,000. UPDATED 07/13/16*LJ