2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR THE ELECTRICAL SYSTEM WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/25/16*LJ *TR

AFTER STARTING THE CAR AND BACKING OUT, THE POWER STEERING WENT OUT AND I WAS UNABLE TO GET OUT OF THE LINE OF TRAFFIC. I WAS ALMOST HIT FROM THE SIDE. FORD RECALLED THE NEXT 2 YEARS FOR HAVING THE SAME PROBLEM, WHY HAVENT THEY RECALLED 2010 MODELS?! THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FIRST DEALER PERFORMED A ROUTINE MAINTENANCE CHECK IN ADDITION TO THE RECALL REPAIR. WHEN THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THEY CLEARED THE CODE. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER PERFORMED A LEAK TEST ON THE CANISTER PURGE VALVE (CPV). THE DEALER DID NOT REMEDY THE RECALL. AFTER THE DEALER ALLEGEDLY COMPLETED THE RECALL REPAIR, THE CONTACT WAS DRIVING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFUSED TO PROVIDE ANY FURTHER COVERAGE TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE IF THE MANUFACTURER WOULD REMEDY THE FAILURE AND WAS UNCERTAIN IF THE VEHICLE WAS SAFE TO DRIVE. PRIOR TO THE REPAIR, THE ONLY FAILURE EXPERIENCED WAS THE SERVICE ENGINE LIGHT RANDOMLY FLASHING. THE APPROXIMATE FAILURE MILEAGE WAS 107,168.

RECEIVED A RECALL NOTICE, JAN. 2016 ABOUT A POSSIBLE FIRE WITH FUEL-LINE EMISSION??? CALLED THE 1800 NUMBER, AND WAS TOLD TO WAIT FOR "SECOND LETTER," WHICH HAD SOMETHING TO DO WITH "FINDING" THE PART TO CORRECT PROBLEM - IN THE MEANTIME, MY CAR STALLED TWICE, ONCE ON A LOCAL STREET, THE LAST TIME WHILE DRIVING ON AN OPEN HIGHWAY! HAD AN APPOINTMENT WITH HARR FORD IN WORCESTER, MA FOR DIAGNOSTIC, BUT I'M AFRAID TO DRIVE THE CAR THERE!

THE POWER STEERING WENT OUT MY IN CAR WHILE I WAS DRIVING. THANK GOODNESS I DIDN'T HAVE A ACCIDENT. "SERVICE POWER STEERING NOW" INDICATION ON THE INSTRUMENT PANEL CLUSTER AS WELL AND AN ADVANTRAC LIGHT.

WHILE MOVING, THE VEHICLE WOULD SPORADICALLY LOOSE VEHICLE POWER STEERING ASSIST. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS. ONCE WHILE PARKING THE VEHICLE. ONCE WHEN DRIVING 50 MILES PER HOUR ON THE HIGHWAY, ONCE WHEN PULLING INTO A PARKING SPACE, AND ONE MORE TIME WHEN DRIVING 30 MPH DOWN A HIGHWAY. IN ALL OCCURRENCES, CYCLING THE KEY WOULD "RESET" THE SYSTEM AND BRING BACK ASSIST.

WE WERE DRIVING TO PICK UP OUR DAUGHTER WHEN THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC CAME ON THE MESSAGE BOARD. WE LOST POWER STEERING TO THE CAR. LUCKILY MY MOM'S HOUSE WASN'T FAR FROM OUR HOUSE. WE GOT HOME SAFE AND CALLED THE NEXT DAY ABOUT REPAIRS AND FOUND OUT IT WAS OVER $1500. THAT IS SOMETHING WE CAN'T AFFORD WITH A FAMILY. COME TO FIND OUT MANY PEOPLE HAVE THIS PROBLEM WITH THE SAME MAKE AND MODEL AND HAVE GOTTEN IT FIXED BUT THE PROBLEM KEEPS REOCCURRING. THIS IS VERY DISAPPOINTING TO HEAR ABOUT THIS CAR. THIS WAS MY WIFE'S DREAM CAR AND NOW WE FIND OUT ITS NOT AS SAFE AS FORD CLAIMS IT IS.

WHILE STATIONARY, THE VEHICLE LOST ALL POWER STEERING. THE STEERING RACK WAS REPLACED 1 MONTH AGO FOR THIS SAME ISSUE. WELL, THE PROBLEM CAME BACK. IT APPEARS TO BE A WELL KNOWN ISSUE WITH OTHER FUSION OWNERS. THERE IS A RECALL WITH 2011-2012, BUT NOT WITH 2010 WHICH USES THE EXACT SAME STEERING RACK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. CAR IS ALMOST IMPOSSIBLE TO DRIVE WITHOUT POWER STEERING. DO A FEW PEOPLE NEED TO DIE IN WRECKS FOR THIS TO BE ADDED TO THE RECALL?

TAIL LIGHTS ARE TOO HOT CAUSING BURNING OF TAIL LIGHT SOCKETS, EXPLODING BULBS AND MELTING OF TAIL LIGHT ASSEMBLY. TOXIC FUMES ARE BEING GENERATED BY THE MELTING PLASTIC. THE TAIL LIGHT/HEAD LIGHTS WERE ON AND WE WERE IN HEAVY TRAFFIC. WHILE DRIVING WE SMELLED BURNING PLASTIC. UPON INSPECTION I FOUND THAT THE RIGHT TAIL LIGHT BULB WAS BURNED AND MELTED INTO THE TAIL LIGHT ASSEMBLY, THE LIGHT SOCKET WAS BLACK FROM BURNING. NOW THERE IS NO WAY TO SECURE THE TAIL LIGHT BULB INTO THE TAIL LIGHT ASSEMBLY DUE TO THE MELTED PLASTIC. SEE PHOTOS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE ON THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT AFTER REPLACING THE TIRE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.