2010 FORD FUSION Complaints

VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

I WAS DRIVING HOME LAST NIGHT AND THE ERROR MESSAGE, "SERVICE POWER STEERING NOW", APPEARED. I PARKED MY CAR IN MY PARKING SPACE. THIS MORNING WHEN I GOT UP FOR WORK, THE MESSAGES, "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" APPEARED. I HAVE NO POWER STEERING AND AFTER READING THE OTHER COMPLAINTS/REVIEWS, I'M THANKFUL I WASN'T DRIVING WHEN IT COMPLETELY WENT OUT. AFTER READING THE REVIEWS, I SEE THAT THIS IS A COMMON PROBLEM, THAT THERE IS A CLASS ACTION LAWSUIT AND THAT THE PROBLEM CAN BE QUITE EXPENSIVE TO REPAIR (RANGING FROM $1,650 TO ABOUT $2,250). THERE WAS MINIMAL TO NO NOTICE TO HAVE THE POWER STEERING SERVICED BEFORE IT WENT COMPLETELY OUT AND THIS IS VERY DANGEROUS.

ON 01/05/2016, AFTER PICKING UP MY GOD DAUGHTER WHO I HAVEN'T SEEN IN A WHILE, MY POWER STEERING WENT OUT ON US ON OUR WAY TO GRAB SOMETHING TO EAT. THE TRAC ALERT CAME ON THE WARNING SCREEN AND ALSO THE SERVICE POWER STEERING WARNING. I HAVE RESEARCHED THE ISSUE, CALLED THE DEALER AND ALSO A PERSONAL MECHANIC. THE PRICE TO FIX THIS IS RIDICOLOUS. I GUESS THE LIVES OF THE CONSUMERS DO NOT MATTER. I AM GRATEFUL WE WERE ABLE TO TURN INTO A PARKING LOT BECAUSE IT COULD HAVE WENT COMPLETELY LEFT. FORD NEEDS TO DO SOMETHING I LOVE MY LIFE CLEARLY YOU DONT.

COMPUTER CONTROLLING THROTTLE SHUTS ENGINE OFF AT HIGHWAY SPEEDS. NO POWER TO CONTROL VEHICLE.

I WAS DRIVING THE MORNING OF 12/23/15 AND SUDDENLY ALERT SOUNDED AND DISPLAY INDICATED A FAULT WITH THE POWER STEERING. IT ADVISED IMMEDIATE SERVICE ATTENTION. I STRUGGLED BUT WAS ABLE TO GET TO A LOCAL FORD DEALER. AFTER DIAGNOSIS THEY ADVISED THAT I NEEDED A FULL COMPUTER RACK REPLACEMENT. TOTAL COST WAS AROUND $1900. CAR HAD ONLY 55K MILES AND I NEVER EXPECTED SUCH A MAJOR EXPENSE. ALSO, BASED ON OTHER ACCOUNTS ON THE INTERNET, ISSUE SEEMS TO BE SYSTEMIC WITH THIS CAR.

ELEVEN WEEKS AGO 10/22/15 WHILE DRIVING HOME FROM WORK IN THE MORNING ON THE EXPRESSWAY SERVICE ROAD GOING 45MPH A WARNING LIGHT CAME ON ON THE PANEL READING, "SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC. I CONTINUED TO DRIVE ON HOME. PARK THE CAR AND WENT INSIDE GOT MY DAUGHTER READY FOR SCHOOL, WENT BACK OUTSIDE AN HOUR LATER TURNED THE CAR ON WARNING LIGHT STILL THERE. WENT TO PULL OFF AND THE CAR STEERING WHEEL WAS SO HARD TO MOVE. I SLOWLY DROVE MY DAUGHTER TO SCHOOL A FEW BLOCKS AWAY ON A NORMAL NEIGHBORHOOD ROAD GOING 30MPH. AFTER I DROPPED HER OFF AT SCHOOL, I SLOWLY DROVE IT STRAIGHT TO MY LOCAL MINEKE CAR CARE CENTER AROUND THE CORNER.IT IS VERY UNSAFE BUT I HAVE NO OTHER WAY TO GET HER TO AND FROM SCHOOL. UNABLE TO PARK THE CAR STRAIGHT BECAUSE OF THE STIFFEN STEERING WHEEL. I MUST SAY YOU REALLY HAVE TO PUT YOUR MUSCLES INTO STEERING THE CAR. MINEKE CLEARED THE CODES AND THE CAR WAS OK FOR A WHILE. SEVEN WEEKS LATER THE SAME THING HAPPENED AGAIN, DRIVING STRAIGHT ON THE SAME EXPRESSWAY SERVICE ROAD GOING 45MPH. BROUGHT IT BACK TO 12/9/15 MINEKE CAR CARE CENTER AND THEY REFERRED ME TO THE FORD DEALER BECAUSE THEY SAID THERE WERE MORE CODES AND THEY PROBABLY NEEDED TO UPDATE THE COMPUTER THERE WERE SEVEN CODES THIS TIME ACCORDING TO MINEKE. ONCE AT THE FORD DEALER, THEY RAN A DIAGNOSTIC CHECK ($146) AND SAID I NEEDED THE PSCM UPDATED. ONCE THEY DID THAT THE CAR WAS OKAY FOR A WEEK AND A HALF AND THE CAR WAS AGAIN TAKEN BACK TO THE FORD DEALER ON 12/31/15. THIS TIME I WAS TOLD THE "STEERING RACK AND PINION NEEDS TO BE REPLACED. A JOB COSTING $1,862.42

THE OTHER DAY I DROVE MY CAR ACROSS TOWN TO THE GYM, AND WHEN I WAS LEAVING TO DRIVE HOME I NOTICED A DISPLAY READING "POWER STEERING ASSIST FAULT" AND MY STEERING WHEEL FEELS AS IF IT IS LOCKED IN PLACE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO ME, BUT THE FIRST TIME IT WENT AWAY AFTER RESTARTING THE CAR. THIS OCCURRENCE IT HAS NOT GONE AWAY AND IS NEAR IMPOSSIBLE TO DRIVE. I HAD TO CALL MY FATHER TO COME AND PICK THE CAR UP CAUSE I DIDN'T FEEL SAFE DRIVING IT THE REMAINING DISTANCE HOME. THE MECHANIC TOOK A LOOK AT IT AND SAID THE ELECTRONIC POWER STEERING MODULE WAS NOT WORKING AND NEEDED REPLACEMENT. THE PART ALONE IS 1200-1500 DOLLARS. I HAVE BEEN READING ABOUT MANY OTHER FORD FUSIONS HAVING THIS EXACT SAME PROBLEM, AND FORD HAS ISSUED A RECALL ON MANY SIMILAR YEARS AND MODELS. FORD SAID MY CAR IS NOT COVERED IN THIS RECALL, ALTHOUGH I'M EXPERIENCING THE EXACT SAME PROBLEM.

EXITING FREEWAY AT 55-60MPH SPEEDS, POWER STEERING WENT OUT AND MULTIPLE SERVICE ERRORS CAME ON THE HUD. NEARLY CRASHED INTO GUARD RAIL AND SEMI THAT WAS FOLLOWING ME BARELY MADE IT AROUND ME. STEERING WHEEL VERY DIFFICULT TO TURN. SEEMS TO BE A KNOWN PROBLEM WITH THESE CARS, AND NO ACTION BY FORD. EXTREMELY UNSAFE. SERVICE APPOINTMENT SET FOR MONDAY, JANUARY 4TH AT 2:00PM AT RICART FORD IN COLUMBUS, OHIO.

COMPLETE LOSS OF POWER STEERING WHILE DRIVING ON A MAJOR HIGHWAY AT 55MPH. AN INDICATOR MESSAGE CAME ON AT THAT TIME, READING "SERVICE POWER STEERING NOW" AS WELL AS "SERVICE ADVANCE TRACK NOW" AND DUE TO LOSS OF STEERING AND INABILITY TO TURN THE STEERING WHEEL, I WAS ABLE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. DIAGNOSTICS AT FORD CERTIFIED REPAIR CENTER INDICATED A FAULTY SENSOR IN THE STEERING GEAR. THIS REQUIRED INSTALLATION OF AN ENTIRE NEW STEERING GEAR.