2010 FORD FUSION Complaints

WHILE DRIVING MY CAR MY STEERING WHEELING LOCKED AND I COULD NOT CONTROL THE CAR . WHEN I TOOK IT TO THE SHOP THE MECHANIC TOLD ME THAT MY CAR DOES NOT HAVE A STANDARD HYDRAULIC STEERING WHEEL SYSTEM BUT INSTEAD IT HAS AN ELECTRONIC ONE THAT WILL COST OVER $1000 TO REPAIR . I'M CONSIDERING SUING THE FORD MOTOR COMPANY BECAUSE I ALMOST DIED IN MY CAR DUE TO THIS FAULTY SYSTEM THEY PROVIDED IN MY CAR . AFTER DOING RESEARCH I FOUND OUT THAT A LOT OF FORDS CUSTOMERS WITH A 2010 FORD FUSION ARE GOING THROUGH THE SAME ISSUE AND FORD IS NOT WILLING TO HELP . I WILL BE IN CONTACT WITH A LAWYER ON MONDAY. I LIVE IN BUFFALO NY WHILE DRIVING MY CAR I WAS ON A BUSY STREET INTERSECTION WHY MY POWER STEERING WENT OUT .

POWER STEERING FAILED, AND FIXED ITSELF AFTER RESETTING THE CODES. A WEEK OR SO AGO I WAS DRIVING 65 MPH WHEN THE POWER STEERING FAILED AGAIN CAUSING ME TO GO OFF OF THE ROAD! THANKFULLY I HAD MY SEATBELT ON AND I WAS NOT INJURED AND THEIR WAS NO DAMAGE TO MY VEHICLE. FORD HAS ONLY ISSUED A RECALL FOR 2011 AND NEWER MODELS WHICH IS RIDICULOUS BECAUSE FROM WHAT I HAVE READ ONLINE MORE PEOPLE ARE HAVING ISSUES WITH THE 2010 MODELS. WAS TOLD IT COULD BE CLOSE TO 3,000 TO FIX THE ISSUE! AND THAT IT ISN'T GUARANTEED THAT IT WON'T HAPPEN AGAIN! BEYOND UPSET AND FRUSTRATED! I DON'T HAVE THE MONEY TO FIX THE CAR, BUT CAN'T AFFORD NOT GETTING IT FIXED EITHER! FOR MOW OH AGE BEEN DRIVING AROUND WITH NO POWER STEERING BECAUSE I NEED TO GO TO WORK AND GO TO SCHOOL!

WELL I COULD HAVE SERIOUSLY HURT SOMEONE ELSE OR MY LOVED ONES AND MY VEHICLE BECAUSE WITHOUT ANY WARNING ONCE SO EVER MY CAR STOPPED TURNING. MEANING IT WAS 20 TIMES HARDER FOR ME TO CONTROL MY VEHICLE. THE WARNING THAT FLASHED IN THE INSTRUMENT PANEL IN THE SPLIT SECOND OF ME TRYING TO FIX WHATEVER WAS GOING ON WAS THAT I NEEDED TO GET MY POWER STEERING SERVICED IMMEDIATELY! SO IN RETURN MY CAR'S STEERING ABILITIES JUST ABRUPTLY STOPPED. LUCKILY, I WAS AT A GAS STATION AND NOT MOVING TOO FAST, ABLE TO TURN ON MY HAZARD LIGHTS AND HONK AT EVERYONE IN PASSING NOT TO COME NEAR ME WHILE MY SISTER WAVED EVERYONE AWAY. THE ISSUES WITH THE 2010 FORD FUSION IS BEYOND RIDICULOUS AND QUITE FRANKLY TOO DANGEROUS! NOW THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDS SERVICING. FORD HAS ISSUED A RECALL FOR THE PROBLEM BUT ONLY FOR 2011'S AND UP. THIS CAR IS HIGHLY UNCONTROLLABLE AND TERRIFYING TO OPERATE W/O POWER STEERING. THIS IS GOING TO COST ME TOWING TO A DEALERSHIP, RENTAL CAR FEES, A DIAGNOSTIC TEST OF $99 DOLLARS, PARTS AND LABOR AND OF COURSE MY TIME. ALL WITH THE HANGING CARROT THAT I MIGHT BE REIMBURSED IF THEY DO ISSUE A RECALL DOWN THE LINE OR AT LEAST THAT'S WHAT THE FORD RELATIONS CUSTOMER SERVICE PEOPLE TOLD ME. NOT ONLY WILL THIS COST ME UPWARDS $2000 AND MORE BUT THE PARTS ARE ON BACK ORDER TOO. THIS IS MY ONLY CAR AND I HAVE TO STILL MAKE CAR PAYMENTS DURING THIS. WHAT A HEADACHE!!! AND FOR THE LIFE OF ME, I JUST CAN'T UNDERSTAND WHY THERE'S NO RECALL FOR 2010 FORD FUSION MODELS PERTAINING TO THIS PROBLEM WHEN THERE'S SIGNIFICANT RESEARCH THAT STATES MANY 2010 FORD DRIVERS ARE EXPERIENCING THIS. FORD BUILT CARS WITH ELECTRONIC POWER STEERING WHICH DOESN'T TAKE FLUID SO IF THERE'S AN ELECTRONIC SOFTWARE ISSUE THAT PERSISTS WITH ONE MAKE AND MODEL GIVE EVERYONE THE COURTESY OF BEING ABLE TO HAVE THEIR CARS UPDATED/FIXED.

THE FUEL TANK IS LEAKING ON THE VEHICLE. THE WARRANTY COMPANY SAYS IT WAS RUST. THE DEALER INFORMED ME THAT THIS IS NOT RUST AND WAS COMMON ON THIS MODEL OF FUSION. THEY SAY IT IS LEAKING FROM THE TOP OF THE TANK NEAR THE SEAM. I CANNOT FILL THE TANK IN MY CAR AND THIS IS A DANGER BECAUSE IT IS CLOSE TO THE EXHAUST. THE COST OF THE REPAIR WILL BE $1200 AND WHEN I CALLED FORD THEY JUST ARE AWARE THERE IS A ISSUE BUT ALSO TELL ME THAT THERE IS NOTHING THEY CAN DO.

LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.

I WAS DRIVING THE CAR AND THE ADVANCED TRAC LIGHT CAME ON. SERVICE POWER STEERING NOW. I WAS IN THE CAR WITH MY 9 YEAR OLD SON AND I AM 5 MONTHS PREGNANT.THIS IS VERY DANGEROUS AND NEED TO BE FIXED THIS IS MY ONLY TRANSPORTATION.

ON NOVEMBER 7TH 2015 MY SERVICE ADVANCETRAC LIGHT ILLUMINATED AND CHECK POWER STEERING NOW WARNING POPPED UP ON MY DASH AT THIS TIME I LOST ALL POWER STEERING TO THE CAR! I DISCONNECTED THE BATTERY AND RESTARTED MY CAR AND STILL NO POWER STEERING. I WAS FORTUNATE ENOUGH THAT WHEN THE LIGHT AND WARNING CAME UP I WAS IN MY DRIVEWAY AND THATS WERE I LOST STEERING. THIS IS MY ONLY CAR THIS GOTTA GET FIXED

ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?

WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.

I SMELLED GASOLINE EVERY TIME I FILLED UP. I TOOK THE CAR TO A FORD DEALER AND THEY FOUND THE GAS TANK HAD A CRACK ON THE TOP. IT WAS ACTUALLY DRIPPING GAS NEAR THE EXHAUST SYSTEM. DEALER SAID TANK NEEDED TO BE REPLACED. QUOTED A PRICE OF $1200 JUST FOR THE TANK. DEALER FOUND A USED TANK. TOTAL COST WAS $638. DEALER REFUSED TO CALL FORD TO SEE IF THEY WOULD COVER PART OF THE COST. CAR HAD 93,000 MILES ON IT.