2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB

APPROXIMATELY TWO YEARS AGO, I HAD AN ISSUE WITH THE VEHICLE'S THROTTLE BODY. AS ACCELERATING AND DRIVING AT A CONSTANT SPEED, THE CAR WOULD STALL AND SHUT DOWN AND THE 'WRENCH' LIGHT WOULD COME ON WITH NO TYPE OF WARNING. I HAD THE VEHICLE FIXED AT A FORD MOTOR COMPANY DEALERSHIP. I AM NOW EXPERIENCING THE EXACT SAME ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE JERKED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER REFLASH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE CONTACT RETURNED TO THE DEALER WITH THE DIAGNOSIS, BUT THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,363. UPDATED 1/15/16 *CN

SHORTLY AFTER BEGINNING MY DRIVE, MY CAR ALERTED ME TO "SERVICE ADVANCETRAC SOON" AND "SERVICE POWER STEERING SOON". THE WHEEL TURNED AS IT DID NORMALLY SO I DIDN'T THINK I HAD ANYTHING TO WORRY ABOUT. I GOT TO A STOPLIGHT A LITTLE FURTHER DOWN THE ROAD AND THOUGHT PERHAPS A RESET WOULD CLEAR THE ERROR. I PUT MY CAR IN PARK, AND SHUT OFF THE ENGINE. WHEN I STARTED IT UP AGAIN, I GOT A MUCH MORE URGENT SOUNDING DING AND MY SCREEN SAID "SERVICE POWER STEERING NOW". IT WAS AT THAT POINT THAT I HAD NO POWER STEERING IN THE CAR. IT WAS SO DIFFICULT TO STEER THAT I WAS WORRIED I MIGHT BREAK SOMETHING, FEELING LIKE AT ANY MOMENT THE STEERING WHEEL WAS GOING TO SNAP. UPON READING THE COMPLAINTS AND RECALLS OF OTHER FORD FUSIONS, I AM SHOCKED THAT THE 2010 MODEL ISN'T INCLUDED IN THE RECALL. THE ONLY FIX FOR THIS ISSUE ACCORDING TO FORD IS TO REPLACE THE RACK AND PINION ASSEMBLY. MY SUSPISION IS THAT THE ISSUE IS WITH A SENSOR THAT BECAME FAULTY, AND THE SYSTEM TURNED OFF POWER STEERING TO PROTECT ITSELF. HOWEVER I HAVE HEARD THAT BECAUSE THE SENSOR DOES NOT HAVE A PART NUMBER, IT CANNOT BE SOLD SEPARATELY FROM THE RACK AND PINION ASSEMBLY. I UNDERSTAND COMPONENTS BREAK AND WEAR OUT, ESPECIALLY IN CARS, BUT I THINK IT'S INSANE TO HAVE TO REPLACE A $1300 PART WHEN A $50 COMPONENT FAILS.

I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.

I HAVE HAD THE POWER STEERING ASSIST FAULT LIGHT COME ON 4 TIMES IN THE PASSED YEAR AND A HALF. WHEN I WENT TO FORD THEY SAID THEY COULD NOT HELP ME UNLESS THE LIGHT WAS ON. SO FINALLY THE LIGHT STAYS ON AND SUDDENLY IT IS NOT COVERED BY A WARRANTY AND THE REPAIR IS CLOSE TO $2000, HOW CONVENIENT IS THAT. YOU KNOW THEY KNEW THAT EVIDENTLY THE SYSTEM WOULD FAIL. I COULDN'T EVEN TURN THE WHEEL AND WHEN I CALLED THEM TO EXPLAIN THAT THEY TOLD ME TO DRIVE SAFELY. THIS IS A PROBLEM THAT NEEDS TO BE RECALLED.IF IT WAS RECALLED FOR OTHER YEARS WHY NOT 2010?

WHILE MY HUSBAND WAS DRIVING MY CAR, HE LOST ALL POWER STEERING ABILITY AND THE ADVANCE TRAC AND SERVICE POWER STEERING LIGHT CAME ON. IT IS REQUIRING EXTRA ABILITY TO TURN VEHICLE. I DO NOT UNDERSTAND WHY THIS MODEL IS NOT INCLUDED IN THE RECALL OF 15V340000.

THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES AND WAS RETURNED TO DEALER FOR SERVICE. KEPT BEING TOLD WAS A DIRTY FLAP IN THE CAPLESS FUEL NECK. QUIT TAKING IT SINCE WARRANTY RAN OUT AND COST 100.00 PER ISSUE WITHOUT ISSUE BEING FIXED. DROVE WITH CHECK ENGINE LIGHT ON UNTIL I SMELLED GAS WHILE PARKED IN GARAGE AND SAW GAS LEAK UNDER THE CAR BETWEEN BACK SEAT AREA AND TRUNK. TOOK TO FORD DEALER AND THEY TOLD ME THE GAS TANK WAS CRACK AND HAD TO REPLACE AT A COST OF 1600.00 AFTER TANK WAS REPLACED THE CHECK ENGINE LIGHT HAS STAYED OFF. FOUND OUT THAT MANY OF THE 2010 FUSIONS HAVE HAD THE SAME ISSUE AND THE 2013 FUSIONS ARE UNDER RECALL.

WHILE DRIVING, THE CAR WILL SUDDENLY LOSE ALL ACCELERATION AND THE MAINTENANCE WRENCH LIGHT WILL COME ON. THIS HAS HAPPENED WHILE ACCELERATING FROM A STOP, AND WHILE GOING 60 MPH DOWN THE HIGHWAY. THE ONLY WAY TO RESET IT IS TO RESTART THE CAR. IF THE CAR IS NOT RESTARTED, IT WILL SHAKE VIGOROUSLY AS IF IT IS GOING TO STALL ON ITS OWN. ONCE RESTARTED, ACCELERATION IS RESTORED TO NORMAL UNTIL IT DOES THE SAME THING AGAIN.