2010 FORD FUSION Complaints

WHILE DRIVING A MESSAGE APPEARED ON THE INSTRUMENT PANEL, "HAVE POWER STEERING SERVICED", WITHIN A FEW SECONDS "HAVE ADVANCE TRAC SYSTEM SERVICED" WARNING APPEARED. I SHUT OFF THE CAR. UPON RESTARTING THE CAR THERE WAS A TOTAL FAILURE OF THE POWER STEERING SYSTEM. IT WAS IMPOSSIBLE TO DRIVE THE CAR DUE TO THE DIFFICULTY OF TURNING THE STEERING WHEEL. I DETECTED A SLIGHT BURNING SMELL. THE CAR HAD TO BE TOWED TO THE DEALER. REPAIR INVOICE STATES AN INTERNAL FAULT OF ELECTRIC POWER STEERING. RACK AND PINION SYSTEM HAD TO BE REPLACED. MILEAGE AT THE TIME WAS 60,402. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON A BUSY ROAD THERE WOULD HAVE BEEN GREAT POTENTIAL FOR AN ACCIDENT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 11/18/15*LJ UPDATED 1/14/2015*JS UPDATE 4/6/18*JB *TR

WHILE ON A ROAD TRIP I RECEIVED A MESSAGE THAT READ "POWER STEERING ASSIST FAULT" AS SOON AS I STARTED THE CAR AND AT THE EXACT SAME TIME I LOST THE POWER STEERING. TURN OUT THAT CORRODED WIRES FRIED THE RACK & PINION. I HAD TO HAVE IT TOWED OVER A 100 MILES TO GET IT HOME. FORD TRIED TO TELL ME THAT THE WIRES WERE DAMAGED BY RODENTS. THEY CONVENIENTLY LEFT OUT THE IMPORTANT FACT THAT MY CAR (BUILT 04/07/2010) WAS NOT BUILT WITH AN EPAS GEAR HEAT SHIELD ON THE RACK & PINION. THE HEAT SHIELD WOULD HAVE PREVENTED THE WIRES FROM INCINERATING & FRYING THE RACK & PINION. FORD KNEW THAT THE LACK OF THE HEAT SHIELD WAS A PROBLEM AND TOOK STEPS TO CORRECT THIS ON THE FUTURE CARS. FUSIONS BUILT AFTER 04/12/2010 HAD THE HEAT SHIELD ADDED TO THE RACK & PINION. BUT THEY HAVE MADE NO ATTEMPT TO CORRECT THE ERROR ON THE CARS BUILT BEFORE 04/12/2010 THAT WERE BUILT WITHOUT THE HEAT SHIELD. I AM BLESSED THAT I WAS NOT ON THE ROAD AT THE TIME THAT I LOST MY POWER STEERING SINCE I WAS JUST STARTING BACK HOME ON COUNTRY ROADS IN THE MIDDLE OF THE NIGHT. IN THE PAST 5YRS I HAVE NOW HAD 3 POTENTIALLY DANGEROUS CAR MALFUNCTIONS. 1. AUG. 2013 - ENGINE SHAKING. NOT SAFE TO DRIVE. NEEDED NEW ENGINE & TRANS. MOUNTS. 2. OCT. 2013 - THROTTLE BODY FAILURE WHILE IN RUSH HOUR TRAFFIC. 3. AUG. 2015 - POWER STEERING ASSIST FAULT.

COMPLETE LOSS OF STEERING ASSIST FAULT. LUCKILY MY WIFE AND DAUGHTER WERE PARKED WHEN THIS FAULT POPPED UP OTHERWISE SOMETHING BAD COULD HAVE HAPPENED. 2011 THROUGH 2012 FUSIONS HAVE BEEN RECALLED FOR THE SAME EXACT ISSUE. IT IS COMPLETELY UNFAIR FOR ME TO HAVE TO PAY FOR THIS SAFETY ISSUE.

THERE IS A PROBLEM WITH MY POWER STEERING. IT FAILED ON ME WHEN PARALLEL PARKING. AN ERROR REFERRING TO ADVANCETRAC APPEARED ON THE DASH. I HAD TO TURN MY CAR OFF IN ORDER TO RESET IT, BUT I FEAR IT MAY HAPPEN WHEN DRIVING ON A FREEWAY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING SEIZED AND THE DASHBOARD DISPLAYED A "POWER STEERING ASSIST FAULT" ERROR MESSAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,200.

INITIALLY TOOK VEHICLE TO DEALER FOR TRANSMISSION ROUGH SHIFTING. TECH WAS UNABLE TO FIND CAUSE AND TROUBLE REPORT WAS LEFT "OPEN" SINCE WE WOULDN'T SIGN AS SATISFACTORILY COMPLETED. SECOND INCIDENT WAS IDENTICAL TO FIRST. YEARS PASSED BY AS WE LEARNED TO LIVE WITH THE ROUGH SHIFTING. MORE RECENTLY, ON INTERSTATE HIGHWAY, CAR LOST POWER, WOULD ONLY ACCELERATE TO 50MPH WITH RPM AT 6,000. FORD SCANNED, CONCLUDED TRANSMISSION NEEDS REPAIRED SOON. LAST EVENING, MY WIFE WAS RETURNING FROM WORK, THE FUSION QUICKLY DECELERATED TO 15-20 MPH ON OPEN HIGHWAY. A SEMI NEARLY STRUCK HER CAR FROM BEHIND DUE TO THIS QUICK CHANGE OF SPEEDS, WHICH NEARLY CAUSED SEVERAL OTHER COLLISIONS. LOCAL AUTO PARTS STATED CODE CAUSING ENGINE LIGHT TO ILLUMINATE IS 'THROTTLE BODY' PROBLEMS, A CODE (WARRANTY) 'MISSED' BY THE FORD DEALERSHIP. THIS CAR HAS LIVED AN EASY LIFE, ONLY 59K MILES, VERY CONSERVATIVE DRIVER AND DRIVEN ON LEVEL, PAVED, MOSTLY INTERSTATE HIGHWAYS. THE CAR WAS PROPERLY MAINTAINED AND BOUGHT NEW FROM THE LOT. PLEASE HELP US, AND THE PUBLIC WHO PREFER TO PURCHASE AMERICAN-MADE AUTOS, TO INSURE THAT THE 'POWER DOWN' MODE OF THIS TRANSMISSION IS ADDRESSED, AND IS A HIGH PRIORITY ITEM. ADDITIONALLY, PLEASE RECONSIDER A RECALL ON THESE TRANSMISSIONS. IT IS A VERY COSTLY REPAIR, AND A VERY SIGNIFICANT ONE TO OUR MODEST INCOME. A TRANSMISSION FAILURE AT 59K MILES IS UNACCEPTABLE.

WAS DRIVING ON I75 FROM MICHIGAN AT HIGHWAY SPEEDS WHEN I WENT TO CHANGE LANES TO EXIT AND HAD NO POWER STEERING. NEEDLESS TO SAY THIS CAR STEERS LIKE A VERY BIG TRUCK WITHOUT TO POWER ASSIST.. IT ALSO HAS A POWER STEERING ASSIST FAULT LIGHT AND SERVICE ACUTRAC LIGHT. HAVE SHUT IT OFF AND RESTARTED SEVERAL TIME FAULT DOESN'T CLEAR AND STEERING HAS NOT RETURNED!

DRIVER SIDE FRONT DOOR HANDLE WILL NOT OPEN DOOR. HAVE TO REACH OUT AND PULL OUTSIDE DOOR HANDLE TO OPEN.