2010 FORD FUSION Complaints

DRIVING AT A SPEED OF 60 MPH ON LEVEL ROAD. A WARNING LIGHT (WRENCH) ILLUMINATED ON MY DASH AND WITHIN APPROXIMATELY 10-15 SECONDS AFTERWARDS THE CAR STOPPED ACCELERATING. WHILE I WAS PRESSING THE GAS PEDAL, THE CAR WOULD ONLY REV UP AND WOULD NOT PULL. SO WHILE COASTING, I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. WAITED 10-15 MINUTES AND THEN RESTARTED THE CAR, THE WARNING LIGHT (WRENCH) WAS NOT ILLUMINATED. I THEN SHIFTED THE CAR INTO DRIVE AND IT OPERATED NORMALLY. ACCELERATION WAS OK AND THE VEHICLE DROVE AS THOUGH NOTHING HAD HAPPENED.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, JERKED, AND HESITATED BEFORE ACCELERATING. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE SERVICE VEHICLE SOON AND SECURITY LOCK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,801.

ON 8/29/15 VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELLING DOWN ROAD APPROXIMATELY 40 - 45MPH. I CONTINUED DOWN ROAD GOING SLOWER AND SLOWER. CAR STALLED SEVERAL TIMES, BUT I WAS ABLE TO RESTART AND GET TO GAS STATION. IT STALLED REPEATEDLY UNTIL THEN. CALLED TOW TRUCK AND THEY THOUGHT IT COULD BE WATER IN GAS LINE. ADDED DRY GAS SOLUTION AND MORE GASOLINE AND CAR RAN OK FOR 3 MORE DAYS AND THEN THE SAME THING OCCURRED. CAR STALLED SEVERAL TIMES. WAS ABLE TO TURN OFF AND RESTART. WHEN HITTING BRAKES COMPLETELY, IT SEEMED TO LOSE POWER QUICKER. I TOOK IT TO PALMER FORD IN CHELSEA, MI ON 9/4 AND THEY COULDN'T RECREATE ISSUE, BUT FOUND THROTTLE LIGHT WHEN THEY CHECKED COMPUTER PANEL. THEY DID NOT KNOW WHAT WAS WRONG WITH THROTTLE THOUGH. ON 9/7/15, CAR LOST POWER AGAIN. WE ALSO OWN A 2011 FORD FUSION AND FOUND THAT THERE WAS A RECALL FOR IT FOR A THROTTLE ISSUE THAT HAS EXACT SAME SYMPTOMS AS THIS VEHICLE.

I AM RECEIVING NUMEROUS "POWER STEERING ASSISTANCE FAILURE" WARNINGS. IT HAPPENS UPON STARTING MY CAR AND IT'S NOW BECOMING MORE FREQUENT. THE RESULT IS A TOTAL LOSS OF POWER STEERING. I KNOW FORD HAS RECALLED THIS ITEM BUT MY YEAR (2010) WAS EXCLUDED. I BELIEVE THIS IS A SIGNIFICANT ENOUGH SAFETY ISSUE TO WARRANT AN ADDENDUM TO THE RECALL TO INCLUDE THE YEAR 2010.

AS OF LAST THURSDAY, THE POWER STEERING SYSTEM HAD BEEN FUNCTIONING INTERMITTENTLY. AS OF YESTERDAY IT NO LONGER FUNCTIONS AT ALL. AT FIRST, THE INFORMATION DISPLAY WOULD SHOW "POWER STEERING SYSTEM FAULT" AND THE POWER ASSIST WOULD BE GONE. SO I WOULD RESTART THE CAR AND ALL WOULD BE FINE. WELL YESTERDAY IT REQUIRED 4 RESTARTS BEFORE THE POWER ASSIST WOULD WORK. THEN ON MY LAST TIME USING THE CAR YESTERDAY IT WENT OUT COMPLETELY, NO MATTER HOW MANY RESTARTS THE SYSTEM SHOWS THAT MESSAGE AND HAS NO POWER ASSIST. THERE IS A RECALL FOR THIS VERY ISSUE FOR 2011-2012 BUT THE 2010S DEFINITELY NEED TO BE INCLUDED AS WELL. IT'S THE SAME CAR AND 2010 OWNERS ARE LEFT TO PAY FOR THE COSTLY REPAIR OURSELVES WHILE THIS IS OBVIOUSLY A KNOWN ISSUE THAT IS BEING RECTIFIED FOR 2011 AND UP OWNERS. IT'S NOT FAIR, FORD NEEDS TO STAND BEHIND THEIR PRODUCT NOT BURY THEIR HEADS IN THE SAND ON THIS 1 YEAR MODEL.

WHILE DRIVING THE INSTRUMENT PANEL LIGHTS UP WITH AN ORGANGE WRENCH AND CHECK ENGINE LIGHT. I AM UNABLE TO ACCELERATE AND NEED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.WHEN I PRESS ON THE GAS PEDAL NOTHING HAPPENS. IT SOUNDS AND APPEARS LIKE THE CAR IS ABOUT TO STALL.THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST WEEK.I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME IT IS THE TROTTLE BODY AND THAT A FORD DEALER WOULD FIX IT. I DROPPED IT OFF ONLY TO PICK IT UP 2 DAYS LATER AND THEY TOLD ME NOTHING WAS FOUND. SINCE IT DIDNT OCCUR WHILE THEY WERE DRIVING IT THEY WOULD NOT REPLACE THE PART. I HAVE NO OTHER OPTION BUT TO CONTINUE TO DRIVE THE CAR AS I AM A SINGLE MOTHER WITH NO OTHER MEANS FOR TRANSPORATION AND THE MECHANICS AT THE FORD DEALERSHIP TOLD ME IT WAS "SAFE." THE CAR ENGINE STOPS RESPONDING AT HIGH SPEEDS.. HOW IS THAT SAFE?! UPDATED 9/21/15 *LN

WHILE TRAVELING DOWN A CURVY BACK ROAD AT 11:00PM, THE POWER STEERING SERVICE NOW MESSAGE APPEARED ON MY 2010 FORD FUSION'S INSTRUMENT PANEL. A MILE FURTHER DOWN THE ROAD, THE POWER STEERING COMPLETELY WENT OUT FORCING ME TO USE EVERY BIT OF STRENGTH I HAD JUST TO TURN THE WHEEL. THANK GOD I WAS ABLE TO GET HOME SAFELY. AFTER DOING SOME RESEARCH, I FOUND THIS IS AN ALL TOO OFTEN PROBLEM WITH MANY 2010 FUSION OWNERS AND KNEW I NEEDED TO FILE THIS COMPLAINT. SHAME ON FORD FOR NOT ISSUING A RECALL FOR THE POWER STEERING YET. HOW MANY BODIES DO THEY NEED TO RACK UP BEFORE ACKNOWLEDGING THERE IS A "PROBLEM"?

MY WIFE WAS DRIVING HOME FROM WORK WHEN OUR 2010 FORD FUSION STARTED PULLING HARD TO THE RIGHT. SHE PULLED INTO A TIRE SHOP PARKING LOT BELIEVING SHE HAD A RIGHT FRONT TIRE FAILURE WHEN THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC, TIRES WERE FINE. I AM VERY GRATEFUL SHE WAS NO LONGER ON THE HIGHWAY AS THIS COULD EASILY HAVE RESULTED IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD CAUTIOUSLY AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE FAILURE PERSISTED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

A COUPLE OF MONTHS AGO THE POWER STEERING FAULT LIGHT CAME ON WHEN I PUT IT INTO GEAR AND WENT TO MOVE THE VEHICLE. SO I PUT IT BACK TO PARK WAITED A MIN THEN RESTARTED THE CAR. AFTER DOING SO THE LIGHT WOULDN'T REAPPEAR FOR A WEEK OR TWO. THEN IT WOULD DO IT AGAIN. SO I CHECKED THE FUSES BEING ITS ELECTRIC POWER STEERING AND NO BLOWN FUSES. THEN IT WOULD HAPPEN ABOUT EVERY WEEK. THE USER MANUAL STATED THAT WITHOUT THE POWER STEERING IT WOULD NOT HARM THE ADVANCE TRAC. THIS IS NOT THE FIRST CAR IVE DRIVEN WITHOUT POWER STEERING(ALSO A FORD). THE ADVANCE TRAC LIGHT WOULD APEAR AFTER ANOTHER MONTH AND ONLY WHEN THE POWER STEERING LIGHT WAS ON. WHICH IS NOW EVERY TIME I START THE CAR.SO I TOOK IT TO THE FORD DEALERSHIP WERE THEY GAVE ME A QUOTE FOR THE GEAR ASY PART# AE5Z-3504-DE. THIS CAR IS NOT OLD, VERY WELL MAINTAINED WITH APPROPRIATE MAINTENANCE. THIS SHOULD NOT BE HAPPENING AND I FEAR THE CAR IS NOT GOING TO TURN WHEN NEEDED TO AVOID HAZARDS AND OTHER NEEDED SITUATIONS WHILE DRIVING.