2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - BRONX NY, NY

    I WAS DRIVING ON THE HIGHWAY AND THE ROADS WERE BUMPY WHICH CAUSED THE AIRBAG LIGHT TO TURN ON . THE LIGHT DOES NOT TURN OFF EVEN AFTER THE CAR IS TURNED OFF AND ON AGAIN. THE CAR IS IN NEED OF REPAIR.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ARCHDALE, NC

    I WAS DRIVING THE FUSION WHEN THE POWER STEERING SUDDENLY WENT OUT. IT IS NEARLY IMPOSSIBLE TO TURN AND COULD CAUSE A SERIOUS ACCIDENT IF IT GOES OUT WHILE BEING DRIVEN, AS MINE DID. AFTER PARKING THE CAR, THE ADVANCE TRAC AND POWER STEERING SERVICE LIGHTS CAME ON. UNACCEPTABLE IN A CAR LESS THAN 5 YEARS OLD!!!!

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SEVIERVILLE , TN

    I HAVE REPLACED MULTIPLE DEFECTS ON MY 2010 FORD FUSION. NOW, ON THE WAY TO TAKING MY CHILDREN TO SCHOOL..MY POWER STEERING COMPLETELY SHUTS DOWN! I'VE READ THAT THERE ARE OVER 400,000 COMPLAINTS AND A PENDING LAWSUIT ON THE SAME ISSUE WITH MY CAR! I'VE FILED A LAWSUIT TO ADDRESS THIS PROBLEM. I'VE SPOKEN WITH THE FORD DEALERSHIP, WHO STATED THAT NOTHING CAN BE DONE. I WILL NEVER AGAIN BUY A FORD!

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PORTSMOUTH, NH

    MY POWER STEERING LIGHT CAME ON AND WITHIN TEN MILES OF THE LIGHT COMING ON THE STEERING WHEEL WOULD NOT MOVE AT ALL. I HAD TO HAVE IT TOWED TO THE MECHANIC WHERE I WAS TOLD IT NEEDED A NEW STEERING RACK AND THAT THIS WAS A COMMON PROBLEM WITH THE FORD FUSION. IT HAS BEEN THIRTEEN MONTHS SINCE THEN AND I NEED TO REPLACE IT YET AGAIN. TWICE IN THIRTEEN MONTHS AND WHEN I CALLED THE DEALER THEY DIDN'T GET BACK TO ME. MY CAR SHOULDN'T COST $4400 IN THIRTEEN MONTHS FOR THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - HIGHLAND, IN

    I WAS DRIVING ON THE EXPRESSWAY WHEN THE WRENCH LIGHT CAME ON. I WENT TO SEE WHAT THE CODE WAS AT AUTOPART STORE AND IT READ TRANSMISSION OVER HEATING. ABOUT A WEEK LATER SAME THING HAPPENED , I WENT TO DEALER AND PAID TO PUT IT ON MACHINE TO FIND OUT SAME THING. NOW I NOTICE THE TRANSMISSION SLIPS AND ACTS FUNNY AND AS OF TODAY LIGHT CAME ON AGAIN. NOW I WILL HAVE TO PAY AGAIN TO PUT ON THE MACHINE. I READ ONLINE HOW THIS IS A PROBLEM WITH A LOT OF FORD FUSIONS.AND FORD HAS NO SOLUTION. SHOULDN'T FORD LOOK INTO THIS PROBLEM BETTER?

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - NOOKSACK, WA

    THIS IS THE 6TH TIME I HAVE HAD BROKEN WHEEL STUDS ON EITHER THE DRIVERS OR PASSENGERS SIDE FRONT WHEELS. I WENT TO THE DEALER AND WAS TOLD THERE IS NO RECALL FOR MY VEHICLE AND THEY HAVE NEVER HEARD OF THIS PROBLEM. SUGGESTED I RE-TORQUE THE NUTS AT 500 MILES, HARD TO DO WHEN THEY ARE GONE.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PUYALLUP, WA

    8/24/2015 HAD THE CHARCOAL CANISTER AND VAPOR CONTROL VALVE REPLACED IN MY 2010 FORD FUSION BY DEALERSHIP. TOOK CAR FILLED UP TANK, DROVE CAR, NOTICED A SMELL AND GAS RUNNING OUT FROM UNDERNEATH CAR NEAR THE REAR PASSENGER TIRE. CALLED DEALERSHIP BACK TOOK CAR BACK IN AND WAS TOLD ON 8/25/2015 THAT THERE WAS/IS A BREAK IN WELD OF GAS TANK. OVER $1600.00 LATER I HAD TO PAY, OUT OF POCKET FOR REPAIRS. I HAVE FOUND ON NUMEROUS WEB SITE (I.E. REPAIR PAL AND SAFERCAR.GOV TO NAME A FEW) THAT THIS IS A KNOWN/ONGOING ISSUE....UPDATED10/27/15*BF *CN

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PITTSBURGH, PA

    2010 FORD FUSION. WHEN DRIVING THROUGH A CONSTRUCTION ZONE, GOING AROUND A SLIGHT BEND, MY STEERING WHEEL GOT EXTREMELY TIGHT. FOR A SECOND I THOUGHT THE ENGINE SHUT DOWN. IT TOOK ALL I HAD TO TURN THE WHEEL TO AVOID HITTING THE MEDIAN. I LOST ALL POWER STEERING. I AM LUCKY THAT I WAS STRONG ENOUGH TO BE ABLE TO TURN THE WHEEL TO AVOID THE MEDIAN. AFTER THE COMPLETE SCARE, AND THANKFULLY I WAS THE ONLY ONE IN THE CAR, THE MESSAGE CAME UP "POWER STEERING ASIST FAULT, SERVICE ADVANCTRAC". I TOOK IT RIGHT TO A FORD GARAGE. THEY TOLD ME THAT THE STEERING RACK NEEDED TO BE REPLACED AT THE LOVELY TUNE OF $1,400. AFTER DOING SOME DIGGING, I FOUND THAT THERE HAS BEEN A RECALL FOR THE SAME PROBLEM FOR THE 2011+ FORD FUSIONS, BUILT IN THE SAME PLANT MINE WAS(MEXICO). I CONTACTED FORD, WHICH IS ACTUALLY PRECEPTA, AND THEY TOLD ME THAT THE RECALL IS VIN SPECIFIC. I QUESTION WHY THE 2010'S WE NOT RECALLED WHEN THEY ARE HAVING THE SAME PROBLEMS.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - EL PASO, TX

    ON SATURDAY, 08/15/2015 @7:45PM I WAS DRIVING ON I-10 ON THE FAR LEFT LANE ABOUT 65 MPH. AS I STARTED MOVING TO THE CENTER LANE TO GET TO THE RIGHT LANE ON A BIT OF AN INCLINE, A WRENCH LIGHT WENT OFF ON THE DASHBOARD; I TURNED MY EMERGENCY LIGHTS ON. AS I PRESSED ON THE PEDAL TO GET ON THE CENTER LANE, THE CAR STARTED LOSING SPEED. I PRESSED THE PEDAL BUT THE SPEED KEPT COMING DOWN. AT THIS POINT THE SPEED WENT TO ABOUT 20 MPH AND A SEMI TRUCK WAS DIRECTLY BEHIND ME. I TRIED TO GET TO THE RIGHT LANE, BUT ANOTHER SEMI WAS ON MY RIGHT SIDE. AT THIS POINT, THE SPEED WAS ABOUT 10 MPH. RIGHT AFTER THE SEMI PASSED, I CHANGED TO THE RIGHT AND HAD JUST ENOUGH INERTIA TO MAKE IT TO A POINT ON THE FREEWAY BETWEEN AN ENTRY RAMP AND AN EXIT RAMP, NOT ON A SHOULDER. AFTER STOPPING, I TURNED THE KEY IGNITION OFF. I TRIED TO START RIGHT BACK, NOTHING. I CALLED MY HUSBAND TO PICK ME UP. WHILE WE TALKED, I TRIED THE IGNITION AGAIN; THE CAR STARTED AND I DROVE THE CAR GOT OFF THE FREEWAY. I KEPT DRIVING ALL THE WAY HOME ON THE "GATEWAY" NEXT TO THE FREEWAY ON THE RIGHT LANE. WENT TO THE FORD DEALERSHIP AS SOON AS THEY OPENED ON MONDAY, 08/17/2015, EXPLAINED ISSUE. SERVICE REP INDICATED THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT IT WOULD HAVE TO BE CONFIRMED. THE ONLY WAY THEY COULD CONFIRMED IT WAS TO DRIVE THE CAR ON THE FREEWAY, SINCE THE COMPUTER DID NOT SHOW FAILURE. THE CAR LOST POWER AS IT DID FOR ME, AND THE MECHANIC TURNED THE ENGINE OFF AND BACK ON TO RESET IT. WHEN I PICKED UP THE CAR ON 08/24/2015, IT WAS REPLACED UNDER THE RECALL. THE SERVICE REP SAID THAT THEY ARE STILL GETTING THIS COMPLAINT. THEY SEE QUITE A BIT FOR CITY TRAFFIC, BUT HAVE HAD SOME FOR HIGH SPEEDS. HE DID SAY THAT MY CASE WAS THE MOST DANGEROUS HE HAD HAD AND THAT UNFORTUNATELY, FORD WILL NOT ISSUED A FULL RECALL AND WILL ONLY REPLACE AS IT HAPPENS AND IF PROVEN.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CORNELL, WI

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE