2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE THROTTLE POWER MALFUNCTIONED INTERMITTENTLY. ONCE THE VEHICLE WAS PLACED IN PARK AND TURNED OFF, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,854.

SHORTLY AFTER PURCHASE OF BRAND NEW 2010 FORD FUSION OWNER NOTICED A STRANGE "GRINDING" TYPE SOUND UPON ACCELERATING BETWEEN 35 MPH AND 40 MPH WHILE ENGINE RPMS ARE APPROXIMATELY 1500. SOUND ONLY OCCURS WHILE ACCELERATING OR CLIMBING GRADE AT 35-40 MPH. DURING PERIODS WHEN GRINDING SOUND OCCURS, RELEASE OF ACCELERATOR CAUSES NOISE TO STOP. VEHICLE HAS BEEN BROUGHT TO DEALER AT LEAST SIX TIMES SINCE PURCHASE. THEY HAVE BEEN UNABLE TO POSITIVELY DIAGNOSE AND DETERMINE REASON OR CAUSE OF NOISE. ATTEMPTED REMEDIES HAVE BEEN 1) REPLACEMENT OF CATALYTIC CONVERTOR AND SUBSEQUENTLY 2) REPLACEMENT OF "FLEX PIPE" BEHIND CAT. CON. NEITHER REMEDY CURED THE NOISE. TO DATE (7/27/2015), NOISE STILL OCCURS AND WAS VERIFIED BY AN EMPLOYEE OF THE ALLIANCE FOR CONSUMER PROTECTION, BEAVER COUNTY, PA.

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK LEAK AND CORROSION PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER THE FUEL TANK WAS DAMAGED DURING MANUFACTURING, RESULTING IN THE FUEL TANK RUST COATING NOT ADHERING TO THE TANK, WHICH RESULTED IN CORROSION. *JB...UPDATED 10/27/15 *BF UPDATED 10/19/2017*CN

AS I WAS DRIVING ABOUT 70MPH ON THE INTERSTATE, I LOST ACCELERATION. THE RPMS DROPPED AND I WASN'T ABLE TO GET ANY RESPONSE FROM THE GAS PEDAL. LUCKILY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE MY WAY OVER TO THE SHOULDER AND TURN THE CAR OFF. AFTER DOING THIS, THE CAR STARTED BACK UP AND I HAD ACCELERATION AGAIN. ONCE I RETURNED HOME, I LOOKED THIS UP ONLINE AND FOUND MANY REFERENCES TO THE RECALL ON THE ELECTRONIC THROTTLE BODY. I ONLY DROVE IT A COUPLE MORE TIMES WHILE WAITING FOR THE PART TO COME IN AND I STAYED IN TOWN. THE INCIDENT OCCURRED ONE OTHER TIME IN THE 6 DAYS IT TOOK FOR MY PART TO BE ORDERED, DELIVERED, AND REPAIRED. SINCE FORD ONLY WANTED TO RESET THE THROTTLE BODY RATHER THAN REPLACE IT, I PAID FOR IT MYSELF AND HAD MY DAD DO THE WORK. I'M VERY LUCKY THAT THE INTERSTATE WASN'T CROWDED AND THAT I WASN'T IN THE BUSY CITY WHEN THIS HAPPENED.

ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?

WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE

I WAS DRIVING, AND THE CAR CHIMED A COUPLE OF TIMES AND THE POWER STEERING IMMEDIATELY STOPPED WORKING. THE SERVICE POWER STEERING SYSTEM NOW READING AND ADVANCE TRAC READING STARTED TO SHOW. FORD SAYS IT HAS NOT HAD ANY MAJOR ISSUES AS PER 2 FORD SERVICE DEALERSHIPS. I WENT TO COLLEGE FOR AUTOMOTIVE AND WORKED AS A TECH FOR FORD AND I KNOW POWER STEERING RANDOMLY GOING OUT IS A SAFETY ISSUE. WE WERE FORTUNATE TO NOT HAVE ANY INJURIES, BUT THIS ISSUE ALMOST GOT US INTO A WRECK. I WILL NOT PAY FORD TO FIX A DYSFUNCTIONAL PART THAT THEY INSTALLED. PAYING FORD TO FIX THE PROBLEM IS LIKE PAYING A SERIAL KILLER TO SHARPEN YOUR KNIVES BEFORE HE/SHE DECIDES WHICH KNIFE TO STAB YOU WITH.

THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.

MY WIFE WAS DRIVING THE FORD FUSION AND AN ERROR FOR "SERVICE POWER STEERING" CAME UP ON HER DASHBOARD. SHE STILL HAD POWER STEERING AND WAS ABLE TO MAKE IT TO WORK AND PARK. UPON LEAVING WORK, SHE TURNED THE CAR ON AND REALIZED THE POWER STEERING WAS COMPLETELY GONE. SHE COULD NOT DRIVE THE CAR BECAUSE SHE COULD NOT EFFICIENTLY TURN THE WHEEL. I HAD TO GO PICK HER UP AND AT WHICH POINT I REALIZED I COULD ATTEMPT TO STEER THE CAR. I WAS ABLE TO MAKE THE COMMUTE HOME SAFELY, ALTHOUGH THE DRIVE WAS A STRUGGLE THE ENTIRE TIME. WE TOOK THE CAR TO A FORD DEALERSHIP. THEY WERE UNAWARE OF ANY COMMON ISSUES. THEY DIAGNOSED THE CAR NEEDING A NEW RACK AND PINION UNIT (THE EPAS UNIT). WE REPLACED THE RACK AND PINION, NOT THROUGH FORD BECAUSE THEY WANTED $1800 WE DID NOT HAVE. AND THE ISSUE IS STILL PRESENT. THE CAR NOT SAFE TO DRIVE. IT HAS BEEN A REAL INCONVENIENCE FOR MY FAMILY. THE CAR IS 5 YEARS OLD AND THIS IS A MAJOR ISSUE. AND WE STILL HAVE 3 YEARS LEFT OF PAYMENTS ON SOMETHING THAT IS CURRENTLY NOT DRIVE-ABLE....//. UPDATED10/27/15 *BF UPDATED 12/05/2017*CN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL REQUIRED ADDITIONAL FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.