2010 FORD FUSION Complaints

CAR LOST POWER STEERING AS I WAS TURNING, PULLED HARD RIGHT, CAUSING CAR TO HIT A SMALL TREE. MINOR DAMAGE; CRACKED HEADLIGHT LENS AND FRONT NOSE PIECE DETACHED FROM FENDERS. THE CAR WAS RESTARTED AND THE STEERING APPEARED TO BE FINE. HOWEVER, SINCE THIS HAPPENED, THE STEERING APPEARS TO BE HARDER TO CONTROL AND THE CAR HAS A HARD PULL WHEN ACCELERATING SIMILAR TO TORQUE STEERING. THE CAR NEVER HAD A PROBLEM WITH TORQUE STEERING PRIOR TO THIS INCIDENT. THE CAR ALSO DEVELOPED A SWAY WHEN HITTING THE SMALLEST ROAD BUMPS, SUCH AS COMING OFF A BRIDGE.

FOR MONTHS I HAVE BEEN RESETTING MY CARS "POWER STEERING ASSIST FAULT" BY TURNING MY CAR OFF AND TURNING IT BACK ON AND THE POWER STEERING WOULD SUDDENLY WORK AGAIN. LAST NIGHT MY CAR TOOK A COUPLE TURNS ON AND OFF FOR IT TO WORK WHICH IS THE FIRST TIME IT TOOK MORE THAN ONCE TO RESET. TODAY AFTER CHURCH I TURNED MY CAR ON AND OFF 10 TIMES AND IT STILL WOULDN'T RESET SO I WAS FORCED TO DRIVE MY CAR HOME WITH NO POWER STEERING, THINKING ABOUT THE FACT THAT IF A CAR SERVED OR A KID RAN OUT IN FRONT OF ME, I WOULDN'T BE ABLE TO SWERVE TO AVOID THEM. BESIDES THE FACT THAT I CAN'T DRIVE MY CAR TO GET TO AND FROM WORK THIS WAY, I DON'T HAVE 1500 DOLLARS TO FIX A PROBLEM THAT SHOULD BE RECALLED IN MY 2010 FORD FUSION AS WELL AS THE 2011-2012 YEARS. THIS PROBLEM IS OBVIOUSLY A RESULT OF FAULTY EQUIPMENT USED IN MANUFACTURING AND NOT BECAUSE OF THE DRIVER.

I WAS DRIVING HOME FROM WORK, HAD TO STOP AND DROP SOME ITEMS OFF FOR MY DAUGHTER AT SUMMER CAMP. WHEN I WAS LEAVING CAMP THE STEERING FELT LIKE IT WANTED TO PULL TO THE RIGHT, A FEW MILES DOWN THE ROAD ALL POWER STEERING WAS LOST. SERVICE ADVANC-TRAC WARNING MESSAGE WAS BEING DISPLAYED ON THE DASH BOARD. I PULLED OVER AT A CONVENIENT STORE TO INVESTIGATE THE PROBLEM, COULD NOT FIND ANYTHING. IT WAS RAINING SO I CAREFULLY DROVE HOME WITHOUT ANY POWER STEERING. TOOK CAR TO LOCAL DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A RACK& PINION FAILURE, TOTAL COST TO REPAIR $1,641.00. THE DEALER STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE. AFTER A SHORT SEARCH I FOUND HUNDREDS OF SIMILAR PROBLEMS REPORTED. I READ WHERE THIS SAME PROBLEM INITIATED A RECALL ON THE 2011 FORD FUSION, BUT NO HELP REFERENCED TO THE 2010 FORD FUSIONS. IF THEY IDENTIFIED THE DEFECT IN THE 2011 MODELS, SHOULDN'T THEY FIX THE PROBLEM FROM THE PREVIOUS MODELS WITH THE ADVANCE-TRAC SYSTEM. NO DEALER WILL TOUCH THIS VEHICLE WITH ITS DEFECT AS A TRADE-IN, MEANWHILE I'M STILL PAYING ON A CAR THAT I CAN NOT DRIVE SAFELY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS PARKED AND IDLING, IT SHOOK VIOLENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE OVER 10 MPH. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

AIRBAG CONTROL MODULE FAILED. HAD TO REPLACE. AIRBAG LIGHT WAS FLASHING, THEN REMAINED ON. TOOK VEHICLE TO DEALER. CONTROL MODULE FOUND TO BE BAD.

WAS AT A STOP SIGN WAITING FOR TRAFFIC COMMING OFF OF THE FREE WAY. THE CAR IN FRONT OF ME ACCELERATED TO MERGE AFTE I HAD A OPENING TO MERGE I ACCELERATED TO MERGE AND THE PERSON IN FRONT OF ME CAME TO A COMPLETE STOP AND I HIT HIM FROM BEHIND. THERE WAS OVER $8,000 IN DAMAGE.

I HAVE HAD SAME STERRING ISSUE AS THE 2011 FUSIONS AND WAS TOLD THE ONLY RECORSE WAS TO REPLACE THE WHOLE RACK. AND THE RACK I PUT IN HAD THE SAME ISSUE. THE RECALL NEEDS TO BE EXTENDED TO EVERY CAR AND YEAR THAT HAS THAT TYPE OF UNIT IN IT

THROTTLE BODY FAILURE: I WAS DRIVING ON A MAJOR HIGHWAY WHEN MY SPEED DROPPED DOWN TO PRETTY MUCH 0 I WAS PRESSING THE GAS AND THE CAR WOULD NOT STILL GO. THEN IT STARTED TO SHAKE AND THE WRENCH LIGHT CAME UP ON THE DASHBOARD AS I'M STILL TRYING TO PRESS THE GAS IT STILL WILL NOT GO ANYWHERE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY BECAUSE CARS WERE STARTING TO APPROACH ME. WHEN I PULLED OVER I HAD TO CUT THE CAR OFF LET IT SIT FOR A FEW MINUTES AND TRY AGAIN. FROM JUNE 15, 2015 THIS CAR HAS DONE THIS EITHER EVERYDAY OR EVERY OTHER DAY, I WAS COMING FROM WORK CAME OFF THE INTERSTATE I-485 AND THE CAR STARTED TO DO THE SAME THING A DUMP TRUCK WAS BEHIND ME AND ALMOST HIT ME IN THE BACK. I HAD TO PULL OVER IN THE GRAVEL BESIDE THE ROAD TO AVOID THIS ACCIDENT, I HAVE A 4YR OLD SON THAT I'M AFRAID TO EVEN LET RIDE WITH ME BECAUSE I'M AFRAID I WANT BE ABLE TO PULL OVER IN TIME ENOUGH WITH HIM BEING IN THE BACK SEAT HE WOULD FEEL THE IMPACT OF US BEING HIT. THIS IS HIGHLY DANGEROUS WHEN THIS CAR GOES INTO THIS MODE YOU DON'T HAVE ANY KIND OF WARNING WHEN IT DOES. ON MY WAY TO WORK SEVERAL MORNINGS THE CAR WOULD DO THIS AT LEAST 3 TIMES I TRAVEL ON 2 MAJOR HIGHWAYS THAT ARE HERE IN MONROE/CHARLOTTE, NC HWY 74 AND I-485. TRAFFIC IS PRETTY MUCH BUMPER TO BUMPER EVERY MORNING AND EVERY EVENING THERE ARE TIMES I'M AFRAID I'M NOT GONNA HAVE ENOUGH TIME TO PULL OVER. I'M A SINGLE PARENT THAT FEELS THIS CAR HAS PUT ME AND MY SON'S LIFE IN DANGER!!! FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND FROM MY RESEARCH I'VE DONE I'M NOT THE ONLY FORD OWNER HAVING THIS PROBLEM. THIS IS HIGHLY DANGEROUS AND NOT SAFE I HAD FAITH IN FORD UP UNTIL THIS POINT. THIS SHOULD BE A RECALL ON THIS CARE BECAUSE OF THE LOSS OF SPEED WHILE DRIVING YOU HAVE NO CONTROL OVER THE CAR ALL YOU CAN DO IS PULL OVER IT'S LIKE THE CAR IS IN NEUTRAL AND SOMEONE IS PUSHING IT.

WHILE DRIVING MY 2010 FORD FUSION INTO PARKING LOT, THE SERVICE ADVANCE TRAC WARNING APPEARED. I PARKED AND WENT INTO A STORE. AFTER SHOPPING, I WAS READY TO BACK OUT OF THE PARKING SPACE AND COULDN'T. I HAD NO POWER STEERING AND THE WARNING LIGHT SAID "SERVICE POWER STEERING NOW". I HAD MY YOUNG DAUGHTER AND MY MOTHER WITH ME, SO THANK GOD WE WERE ALREADY IN A PARKING LOT AND NOT IN TRAFFIC OR AT A HIGHER SPEED!! (I'M ALSO SO THANKFUL MY NEWLY LICENSED SON WASN'T DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED.) I HAD TO LEAVE MY CAR THERE SINCE IT'S NOT SAFE TO DRIVE AND CALL FOR A RIDE. I WILL BE TAKING IT FOR SERVICE ON MONDAY, MOST LIKELY BY TOW TRUCK. I HAVE FOUND MANY OTHER CASES ONLINE JUST LIKE MINE WHERE THE EXACT SAME THING HAS HAPPENED. I CAN ALMOST BET THE PROBLEM IS THE POWER STEERING RACK. WITH SO MANY REPORTS, WHY HASN'T FORD ISSUED A RECALL FOR THIS? THIS SEEMS LIKE A VERY EXPENSIVE PROBLEM AND I THINK FORD SHOULD HAVE TO PAY TO HAVE IT FIXED. WHEN I BOUGHT THIS CAR IN 2011, I DID NOT EXPECT TO HAVE TO WORRY ABOUT MAJOR SAFETY ISSUES LIKE THIS. I REALLY THOUGH I WAS GETTING ONE OF THE SAFEST CARS ON THE MARKET, BUT APPARENTLY NOT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 10 MPH, THE POWER STEERING FAILED. THE INSTRUMENT PANEL INDICATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND THE WARNING INDICATOR DISAPPEARED. THE CONTACT WAS ABLE TO DRIVE NORMALLY FOR ABOUT TWO MORE MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 8/31/15*CN UPDATED 10/30/2017*CN