2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR BY OPENING THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN

THE POWER STEERING FROZE AND I WAS UNABLE TO STEER THE CAR. THE POWER STEERING FAULT INDICATOR CAME ON IN THE DISPLAY AREA. I HAVE EXPERIENCED THIS, BRIEFLY, MANY TIMES RIGHT AFTER STARTING THE CAR. THIS WAS THE FIRST TIME WHILE THE CAR WAS ALREADY IN GEAR. LUCKILY I WAS JUST TRYING TO GET OFF MY DRIVEWAY AT THE TIME.

ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE WRENCH SYMBOL WAS NOT ILLUMINATED AT THE TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 41,000. MA 08/11/15 UPDATED 10/1/2015*JS

MY WIFE WAS DRIVING HOME FROM WORK WHEN SUDDENLY SHE EXPERIENCED A LOSS OF POWER STEERING IN HER VEHICLE. AFTER TRYING TO KEEP FROM BEING IN AN ACCIDENT SHE WAS ABLE TO PULL HER 2010 FORD FUSION INTO A PARKING LOT. AFTER SHE TURNED INTO THE PARKING LOT SHE TURNED OFF THE VEHICLE AND LET IT SIT FOR A FEW SECONDS THEN SHE RESTARTED THE VEHICLE AND SHE WAS ABLE TO PROCEED A LITTLE FURTHER. THEN IT HAPPENED FOR A SECOND TIME. ONCE AGAIN SHE TURNED THE IGNITION OFF, LET IT SIT FOR A FEW MOMENTS THEN RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE A LITTLE FURTHER UNTIL IT ONCE AGAIN HAPPENED AS SHE WAS TURNING INTO OUR DRIVEWAY. ON THE MORNING OF SATURDAY 6/13/2015 I WENT OUT TO THE VEHICLE AND STARTED IT UP AND TRIED TO BACK IT OUT OF OUR DIVE WAY WHEN THE SERVICE THE ADVANCE TRAC SYSTEM MESSAGE APPEARED. I TURNED THE VEHICLE OFF THE RESTARTED THE VEHICLE AND THEN A DIFFERENT MESSAGE APPEARED. THIS TIME IT WAS THE SERVICE POWER STEERING ASSIST MESSAGE. I THEN TURNED OFF THE VEHICLE AND CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE FUSION AND THAT I WOULD NEED TO SCHEDULE AN APPOINTMENT TO HAVE THE POWER STEERING RAC REPLACED AND IT WOULD COST AROUND $1,800 TO REPLACE. I TOLD THE MAN THAT WAS RIDICULOUS FOR A VEHICLE THAT HAS ONLY 56,787 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND IF IT WAS NOT FOR MY WIFE'S QUICK THINKING SHE MAY HAVE BEEN INVOLVED IN AN ACCIDENT. PLEASE RESEARCH THIS ISSUE BEFORE IT HAPPENS TO SOMEONE ELSE AND UNFORTUNATELY COST SOMEONE THEIR LIFE. PLEASE FEEL FREE TO CONTACT ME ANYTIME FOR ADDITIONAL INFORMATION.

WHILE MY WIFE WAS DRIVING HOME FROM WORK ON 6/12 THE POWER STEERING WENT OUT. SHE HAD A VERY DIFFICULT TIME TRYING TO STEER THE CAR. IT HAPPENS TWICE ON HER WAY HOME FIRST TIME NEARLY CAUSED AN ACCIDENT BUT SHE WAS ABLE TO COAST IT INTO AN EMPTY PARKING LOT. SHE TURNED THE CAR OFF AND LET IT SIT FOR A FEW. SHE THEN STARTED IT UP AGAIN AND TRIED TO CONTINUE HOME WHEN SHE GOT A BLOCK AWAY IT HAPPENED AGAIN I HAD ONE HELL OF A TIME TRYING TO GET IT TO TURN INTO OUR DRIVEWAY. GOT UP THE NEXT MORNING AS STILL THE SAME ISSUE ADVANCE TRAC NEEDS SEVICED. IF FORD WANTS TO TURN OUT A SUBSTANDARD PART I WON'T BE BUYING ANOTHER FORD PRODUCT AGAIN. NO I'M BEING TO IT NEEDS A NEW RACK AT 55000 MILES AND WILL COST AROUND $1800. THIS IS COMPLETE BS FOR A VEHICLE TO NEED A NEW RACK AT THAT LOW OF MILES. THIS IS VERY DANGEROUS A FORD NEEDS TO HAVE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSES AN ACCIDENT. IF NOT SOUNDS LIKE I NEED TO CONTACT AN ATTORNEY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.