2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - MATHER, CA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - BREEZEWOOD, PA

    I HAVE BEEN PULLING OUT OF MY DRIVEWAY AND THE CAR WILL START BEEPING, SCREEN ON DASHBOARD SAYS POWER STEERING ASSIST FAIL YOUR STEERING WHEEL LOCKS YOU HAVE TO SHUT OFF THE CAR THEN TURN IT BACK ON AND IT IS FINE. THIS HAS HAPPENED PULLING OUT OF STORES, WORK, AND MY HOUSE MULTIPLE TIMES. YESTERDAY DRIVING DOWN THE ROAD AT 45 MPH IT STARTS BEEPING AND I CAN'T TURN!!!!! THANK GOD NO ONE WAS BEHIND ME AS I HAVE TO COME TO A STOP ON A ROAD AND SHUT IT OFF AND TURN IT BACK ON. I HAVE 3 SMALL CHILDREN AND THIS ISN'T SAFE. I WILL BE CONTACTING EVERYONE I CAN. FORD NEEDS TO RECALL THIS AND FIX MY CAR.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GREENVILLE, WI

    WHEN TRYING TO TURN THE STEERING WHEEL WHEN STARTING FROM A STOPPED POSITION, THE POWER STEERING WAS NOT WORKING AND A SERVICE ADVANCE TRACK WARNING CAME ON. IF I DID NOT HAVE THE PHYSICAL POWER TO TURN THE WHEEL, I COULD HAVE VERY EASILY HAVE HIT ANOTHER VEHICLE. I TOOK THE CAR IN FOR A CAR WASH, AND THE POWER STEERING CAME BACK ON ABOUT 5-10 MILES DOWN THE ROAD. IT WENT OUT AND BACK ON INTERMITTANTLY DURING THE NEXT FEW MONTHS. IT TOTALLY WENT OUT SOMEWHERE AROUND THE END OF MARCH OR BEGINNING OF APRIL. ACCORDING TO "FORD POWER STEERING FAILURE REPORTS INVESTIGATERD BY FEDERAL REGULATORS/OREGONLIVE.COM" DATED OCTOBER 6, 2014 AT 8:46 AM "FORD SAYS IT'S COOPERATING WITH THE INVESTIGATION AND ANYONE EXPERIENCING POWER STEERING PROBLEMS WITH THEIR VEHICLES SHOULD CONTACT THEIR DEALER". MAY 12, 2015 I TOOK THE VEHICLE TO THE FORD DEALER AND THEY PULLED CODES 100410 - UNABLE TO COMMUNICATE WITH POWER STEERING SYSTEM. CHECKED FOR POWERS AND GROUNDS, POWER AND GROUNDS OK. REFERRED TO INTERACTIVE VEHICLE DIAGNOSTIC. THEY FOUND POWER STEERING MODULE/RACK FAILURE. RECOMMENDED REPLACEMENT AT A COST OF #1647.79. THEY SAID IT WAS NOT ON THE RECALL AT THAT TIME. WHEN THE MECHANIC BROUGHT THE CAR FORWARD, HE ALSO INFORMED ME THAT MODELS PRODUCED SIX MONTHS EARLIER HAVE THE OLD POWER STEERING WITH THE FLUID. HE SAID I HAVE THE ELECTRONIC ONE THAT THE NEWER MODELS HAVE. I RECENTLY CHECKED THE RECALL THAT FORD WAS HAVING ON THE FUSION. MY VIN # SHOWS 0 RECALLS. THE FUSION RECALL MENTIONS ROAD SALT AND OTHER CONTAMINANTS CAN CAUSE CORROSSION AND BREAKAGE. I LIVE IN WISCONSIN AND FEEL THAT MY CAR SHOULD BE INCLUDED IN THIS RECALL. MY WIFE HAULS KIDS AND HAS A HARD TIME TRYING TO DRIVE THIS CAR. FOR SAFETY SAKE, I FEEL IT SHOULD BE RECALLED AND FIXED IMMEDIATELY.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MEMPHIS, TN

    DRIVING HOME FROM THE STORE THE SERVICE POWER STEERING NOW LIGHT CAME ON. POWER STEERING WENT OUT . MY WIFE AND SON WERE ALSO IN THE CAR,LUCKILY WE WERE ABLE TO MAKE IT HOME WITHOUT ISSUE. READING ONLINE IT TURNS OUT THIS IS A VERY COMMON AND EXPENSIVE ISSUE WITH OTHER FORD OWNERS AND NEEDS TO BE ADDRESSED BY FORD IMMEDIATELY.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - FLORENCE, VT

    I WAS DRIVING HOME FROM WORK (70 OR SO MILES AWAY FROM WHERE I LIVE) AT ABOUT THE HALFWAY POINT I HEARD CAR DING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "POWERSTEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" AND RIGHT AWAY I IMMEDIATELY COULD FEEL THE STEERING WHEEL BEING UNABLE TO TURN. I WAS GOING 50 MILES AN HOUR AND AS SOON AS THE WARNING POPPED UP MY STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. I WENT RIGHT INTO A FIELD AS THE ROAD TURNED INTO A CURVE AND THE STEERING WHEEL WAS TOO HARD TO TURN. I WENT OFF THE ROAD AND INTO A FIELD. NO AIR BAGS WENT OFF AND I SLAMMED MY HEAD INTO THE STEERING WHEEL. AFTER THE SHOCK OF WHAT HAPPENED I SHUT MY CAR OFF AND CALLED MY FIANC CRYING FREAKING OUT AS I WAS STILL ANOTHER 40 OR SO MILES AWAY FROM HOME. MY HEAD HURT BUT I DID NOT RELIEVE MEDICAL ATTENTION. HE TOLD ME TO CALM DOWN AND HE WOULD SEE IF THERE WAS ANYTHING ON THE INTERNET ABOUT THIS ISSUE WITH MY CAR. AND HE FOUND OUT IT IS AN ONGOING ISSUE WITH MANY PEOPLE. HE TOLD ME TO LEAVE MY CAR OFF FOR A WHILE AND TURN IT BACK ON. WHEN I DID THE POWERSTEERING WORKED AGAIN AND AFTER TAKING A FEW DEEP BREATHS I WAS ABLE TO GET OUT OF THE FIELD AND RICE THE REST OF THE WAY HOME WITHOUT ANY MORE INCIDENTS THAT DAY. 2 DAYS LATER ON MAY 12TH 2015 THE POWERSTEERING FAILED AGAIN AND HAS SINCE CONTINUED TO NOT WORK. I WAS INCHES AWAY FROM GOING INTO A GUARDRAIL AT 65 MPH BEFORE I SLAMMED ON THE BREAKS AND PULLED THE WHEEL TO THE LEFT AS HARD AS I COULD TO GET AWAY FROM THE GUARD RAIL, THANKFULLY THERE WAS NO CAR COMING IN THE LEFT LANE.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MESQUITE , TX

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER AND WAS UNABLE TO TURN CAUSING DAMAGE TO THE ELECTRIC MOTOR AND THE FRONT TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ELECTRIC MOTOR NEEDED TO BE REPROGRAMMED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - CHOCTAW, OK

    POWER STEERING WENT OUT WHILE HUSBAND WAS TURNING ONTO A NEIGHBORHOOD STREET RESULTING IN HITTING A PARKED VEHICLE ON APPROXIMATELY 8/5/2014. AS OF TODAY, 5/28/2015, POWER STEERING/VEHICLE HAS NOT BEEN REPAIRED AND HAS AGGRAVATED/CAUSED NECK INJURY TO WIFE FROM HAVING TO DRIVE WITHOUT POWER STEERING. WIFE IS CURRENTLY SEEING A NEUROSURGEON AS WELL AS PAIN MANAGEMENT FOR NECK PAIN, COMPRESSED SPINAL CORD, BULGING DISC, SPASMS. WIFE IS CURRENTLY WAITING ON EPIDERAL STEROID INJECTIONS. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GERMANTOWN, WI

    I WAS DRIVING FOR ABOUT AN HOUR DOWN THE FREEWAY IN CRUISE CONTROL. THE CAR JERKED SLIGHTLY AND WENT LIMP, DECELERATING WHILE MAINTAINING A ROUGH IDLE AROUND 1000 RPM'S. THE GAS PEDAL WAS NON-RESPONSIVE WHILE IDLING AND I WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD WHERE THERE WAS NO THROTTLE RESPONSE. THE WRENCH LIGHT WAS ON THE DASH. I TURNED THE CAR OFF AND TRIED TO START IT AGAIN, IT STARTED FINE AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT. I HAVE BEEN AFRAID TO DRIVE ANYMORE ON THE FREEWAY SINCE OR ANY SERIOUS LENGTH KNOWING THERE IS A SERIOUS ISSUE WITH THE VEHICLE. THIS IS A TERRIBLE FEELING KNOWING I HAVE A FAIRLY NEW CAR THAT I CANNOT TRUST TO DRIVE SAFELY IN. I HAVE READ OTHERS STORIES ABOUT THIS PROBLEM AND SERIOUSLY HOPE THE VEHICLE'S ISSUES DO NOT CAUSE ME TO BE INVOLVED IN ANY ACCIDENT ON THE FREEWAY AT HIGH SPEEDS. THERE IS OBVIOUSLY AN ISSUE WITH A SERIOUS FLAW AND NEEDS TO BE ADDRESSED.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - DOUGLASDILLE, GA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - SHELBIANA , KY

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE