2010 FORD FUSION Complaints

I WAS DRIVING ABOUT 25-30 MPH IN THE BUSY STREETS OF VAN NUYS CALIFORNIA, I HAD MY ENTIRE FAMILY IN THE CAR AS WE WERE GOING TO EAT DINNER. AS I APPROACHED THE PARKING LOT FROM THE STREET, THE "VEHICLE DYNAMIC CONTROL OFF INDICATOR LIGHT" TURNED ON, THEN IMMEDIATELY RIGHT AFTER A MESSAGE ON THE DASHBOARD POPPED UP AND READ "POWER STEERING NEED SERVICE". AS SOON AS I TRIED TO TURN INTO THE PARKING LOT THE POWER STEERING WENT OUT, I HAD TO USE ALL MY STRENGTH TO PULL THE STEERING WHEEL AND AVOID CRASHING INTO THE CARS EXITING THE PARKING LOT (THE CARS WERE WAITING TO MAKE A RIGHT, INTO THE MAIN STREET VAN NUYS BLVD). I CAN USUALLY MUSCLE A CAR WITHOUT POWER STEERING, IF IT WERE A TRADITIONAL OIL PUMP, BUT THE ELECTRICAL SYSTEM WAS ALMOST IMPOSSIBLE TO TURN. LUCKILY I MADE THE TURN WITHOUT INCIDENT OR INJURIES, BUT THIS IS DEFINITELY SOMETHING FORD HAS TO ADDRESS. THERE ARE MANY SITUATIONS I CAN IMAGINE WHERE THIS POWER STEERING FAILURE MAY LEAD TO PROPERTY LOSS, INJURY OR EVEN DEATH. THE POWER STEERING GAVE NO WARNING, I LOOKED UP HOW TO FIX THIS PROBLEM ONLINE, ONLY TO FIND THAT HUNDREDS OF PEOPLE HAD EXPERIENCED THE SAME EXACT PROBLEM, I ALSO NOTICED THAT ALL THEIR POSTS WERE WITHIN THE LAST MONTH, SO THIS PROBLEM IS NOT UNCOMMON. FORD MUST ADDRESS THIS PROBLEM ASAP IN ORDER TO AVOID INJURY OR DEATH, THEY SHOULD HAVE NOTICED THIS IN THE TESTING PHASE OF FUSION PRODUCTION. THANKFULLY MY FAMILY AND I ARE OK, BUT NOW I HAVE TO FIND A WAY TO WORK AND COME UP WITH $1800+ FOR REPAIRS. *TR

I HAD BEEN DRIVING FOR ABOUT 5 MINUTES AND TRAVELING AT ABOUT 45 MPH WHEN I FELT A REDUCTION IN POWER. THE VEHICLE DID NOT RESPOND TO MOVEMENT OF THE THROTTLE PEDAL. VEHICLE SPEED SLOWLY REDUCED AND WE BRAKED TO A STOP AT A JUNCTION. THE VEHICLE WAS RUNNING ROUGH. THE VEHICLE HAD ALMOST ZERO POWER WHEN PULLING AWAY AND I HAD TO PULL OVER TO ALLOW FOLLOWING TRAFFIC TO PASS. SPEED INCREASED SLOWLY OVER 2 MILES OF DRIVING TO 40MPH. LACK OF POWER WAS AGAIN EXPERIENCED AT THE NEXT STOP JUNCTION. WE ARRIVED HOME 1 MILE LATER. IN MY OPINION THE LIMP HOME MODE IS TOTALLY UNACCEPTABLE. WE WERE LUCKY THAT WE WERE ON LOCAL ROADS WITH LITTLE TRAFFIC AROUND. *TR

MY SON WAS DRIVING ME ON THE INTERSTATE AT ABOUT 70 MPH. WITHOUT ANY WARNING, THE POWER STEERING WENT OUT. I AM GLAD HE WAS DRIVING AS I HAD HEART SURGERY A WHILE BACK AND IT IS VERY DIFFICULT FOR ME TO DRIVE THIS CAR NOW. THERE IS ALSO NO WAY THAT MY WIFE CAN DRIVE IT. EVERY TIME I GET IN THE CAR, I PRAY THAT I DO NOT PULL SOMETHING IN MY CHEST BECAUSE IT IS VERY DIFFICULT TO STEER. I HAVE A $32000 CAR THAT IS A PIECE OF JUNK. I CALLED FORD AND THEY JUST AS WELL TO SAY TOUGH LUCK. THEY HAVE NO PLANS TO FIX IT. *TR

I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER FILLING UP THE VEHICLE WITH FUEL, A STRONG FUEL ODOR WAS PRESENT IN THE GARAGE. THE CONTACT FOUND A LEAK ON THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED BY THE OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

ON THE WAY TO WORK TCS LIGHT AND POWER STEERING LIGHT CAME ON AND THE DASH SAID SERVICE POWER STEERING SOON AND SERVICE TCS SYSTEM SOON, THEN THE NEXT TIME I STARTED MY CAR IT WAIT SERVICE TCS AND POWER STEERING "NOW" AND THEN THERE WAS NO POWER STEERING AT ALL JUST MANUAL STEERING . *TR

UPON EXITING THE HIGHWAY AND COMING DOWN THE RAMP THE DASH DISPLAYED A MESSAGE TO "SERVICE POWER STEERING NOW" THEN A MESSAGE TO "SERVICE ADVANCETRAC". THE POWER STEERING WENT COMPLETELY OUT AND I HAD TO USE MUCH FORCE TO TURN THE STEERING WHEEL. CONTACTED THE DEALERSHIP SERVICE DEPARTMENT TO SETUP A SERVICE APPOINTMENT. I HAVE THE 6 YEAR, 100,000 MILE WARRANTY, BUT WAS INFORMED THAT THIS WAS NOT COVERED UNDER THAT WARRANTY. WAS TOLD THAT I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE CAR DIAGNOSED AND REPAIRED. *TR

I WAS TRAVELING DURING CLEAR CONDITIONS, APPROX. 45 MPH, WHEN SUDDENLY THE POWER STEERING TURNED OFF AND NEARLY CAUSED ME TO CRASHED MY CAR. I HAD RECEIVED A CHECK STEERING AND ADVANCETRAC LIGHT WHEN I FIRST TURNED ON THE CAR, THEN 20-30 MINUTES INTO MY TRIP THE POWER STEERING FAILED AND I NEARLY LOST CONTROL. THIS IS A VERY DANGEROUS PIECE OF FAULTY EQUIPMENT THAT NEEDS TO BE ADDRESSED. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS. IT SHOULD NOT TAKE OVER 500+ COMPLAINTS TO WARRANT ATTENTION. HOWEVER, HAD I BEEN IN A FATAL CRASH I'M SURE THAT WOULD ATTRACT MORE ATTENTION. *TR