2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - WOODSTOCK, AL

    I WAS DRIVING ABOUT 30 MPH ON A TWO LANE, RURAL ROAD WHEN SUDDENLY MY 2010 FORD FUSION STARTED SPUTTERING, COUGHING, JERKING. THE CAR SLOWED DOWN TO A CRAWL AND WOULD NOT RESPOND TO MY PRESSING THE ACCELERATOR; THEN THE ENGINE SHUT OFF AND A RED-WRENCH LIGHT APPEARED ON THE DASH. I CRANKED THE CAR AGAIN; IN PARK, THE ENGINE SOUNDED FINE, BUT WHEN I PLACED IT IN DRIVE, THE SPUTTERING AND COUGHING STARTED AGAIN. I DROVE A FEW FEET, AGAIN WITHOUT ANY RESPONSE FROM THE ACCELERATOR, AND THE CAR SHUT OFF AGAIN. I REPEATED THIS THREE TIMES, ALL TO THE SAME EFFECT: DRIVE A FEW FEET, ENGINE IS COUGHING, SPUTTERING, JERKING, THEN ENGINE SHUTS OFF. AFTER THE THIRD TIME, I CRANKED IT, BUT WHILE STILL IN PARK I REVVED UP THE ENGINE AS HIGH AS I COULD (ACCELERATOR TO THE FLOOR). AFTER THAT, WHEN I PUT THE CAR IN DRIVE, THERE WAS NO COUGHING, NO SPUTTERING, NO JERKING, ACCELERATOR RESPONDED SMOOTHLY. I WAS ABLE TO DRIVE HOME (HALF MILE) AND PARK THE CAR. BUT I AM TERRIFIED THE PROBLEM WILL HAPPEN AGAIN--THIS TIME IN HEAVY TRAFFIC OR EVEN ON THE INTERSTATE--AND THE ENGINE MAY AGAIN STOP WITHOUT WARNING WHILE I AM DRIVING ALONG. I AM EVEN TOO AFRAID TO DRIVE IT TO THE REPAIR SHOP. A SCARY DANGEROUS CAR. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CANTON , NC

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - SANTEE, CA

    ON 2/19/2015 I TOOK MY 2010 FORD FUSION TO EL CAJON FORD BECAUSE OF ANOTHER BROKEN WHEEL LUG. AFTER PERFORMING A MULTI POINT INSPECTION FOR $116 WHICH THEY SNUCK IN ON THE WORK ORDER. THE CALLED AND TOLD ME THAT THE PASSENGER SIDE WHEEL STUD NEEDED TO BE REPLACED AND THAT THEY WOULD CHARGE ME TO REPLACE THE STUD AND LUG NUT PLUS LABOR. I REFERRED TO THE RECALL AND PREVIOUS WORK DONE THEY STILL REFUSED TO PERFORM THE WORK WITH OUT CHARGE. I WAS FORCED TO PAY $116 TO GET MY CAR. I TOOK MY CAR TO PEPBOYS IN SANTEE CA. WHERE THEY REPLACED THE BROKEN STUD FOR FRACTION OF FORDS COST. WHILE INSTALLING THE WHEEL ANOTHER STUD BROKE AND PEPBOYS REPLACED THAT STUD AT COST. I QUESTION THE SOLUTION FORD GIVES FOR THE RECALL OF REPLACING THE LUG NUTS ONLY, THE DAMAGE IS ALREADY DONE TO THE LUG STUDS THEY HAVE ALREADY BEEN WEAKENED. 1 BROKEN STUD AND LUG NUT REPLACED 4/2/11, 20 LUG NUTS REPLACED 1/23/12, 1 BROKEN STUD AND LUG NUT REPLACED 1/17/13, 1 BROKEN STUD AND LUG NUT REPLACED 5/7/14, 2 STUDS AND 2 LUG NUTS REPLACED 2/10/15. I AM CURRENTLY WAITING FOR THE REMAINING STUDS TO SNAP. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SIMI VALLEY, CA

    THE STEERING ASSIST FAILURE MESSAGE CAME ONTO THE DASHBOARD, AND THE POWER STEERING FAILED. I RESTARTED THE VEHICLE SEVERAL TIMES, AND IT DID NOT RESET. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - POUGHKEEPSIE, NY

    I WAS DRIVING AT APPROXIMATELY 60MPH ON A HIGHWAY AND THE ENGINE SUDDENLY REVS BUT ALL THE POWER IS GONE. THE ENGINE COULDN'T MAINTAIN A GEAR AND STARTED DECELERATING IN THE MIDDLE OF TRAFFIC WHILE THE LITTLE SERVICE WRENCH LIGHT CAME ON. I HAD TO QUICKLY GET OFF THE ROAD AND TO SAFETY BEFORE I WAS RUN OFF IT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BANNING, CA

    TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,219.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - HELENWOOD, TN

    THE STEERING WHEEL FAULT ASSIST ALARM COMES ON WHEN I TRY TO START THE CAR AND THERE IS NO POWER STEERING AND ALL I HAVE IS MANUAL STEERING AND POPPING.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 FORD FUSION
    - JACKSON, MS

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE SERVICE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - APO, AE

    WHILE DRIVING AT SPEEDS OVER 30 MPH THE ENGINE WILL LOOSE POWER AND THE RPMS WILL DROP AND THEN REV BACK UP. THIS HAPPENS WHEN THERE IS A QUICK ACCELERATION, LIKE MERGING ONTO THE FREEWAY, PULLING ONTO A BUSY STREET. THE WORST EXPERIENCE HAPPENED JUST LAST NIGHT, MARCH 2,2015. I WAS ACCELERATING FROM A STOP ON TO A BUSY STREET AND THE CAR STUTTERED AND SHOOK AS IF IT WAS A MANUAL TRANSMISSION. I HAD NO CONTROL OVER THE SPEED OF THE CAR AND TRAFFIC WAS COMING TOWARDS ME IN BOTH DIRECTIONS. OUT OF NOWHERE THE VEHICLE CLICKED INTO GEAR AND ACCELERATED. WE REPLACED THE THROTTLE BODY LAST YEAR AND ARE STILL HAVING THE SAME PROBLEMS. REPLACING THE THROTTLE BODY HAS MADE NO DIFFERENCE. THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - HEBRON, MD

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER SIDE AIR BAG LIGHT ILLUMINATED FOR APPROXIMATELY 2 WEEKS BEFORE TURNING OFF. ONCE THE DRIVER SIDE LIGHT TURNED OFF, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE FOR APPROXIMATELY 2 WEEKS. THE CONTACT INDICATED THAT THE FAILURE WOULD RECURRED WITH AND WITH OUT PASSENGERS IN THE SEATS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE