2010 FORD FUSION Complaints

TL*THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCE TRACK AND POWER STEERING LIGHT ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRAKE LINES, WHICH WERE CHECKED REGULARLY BY THE FORD SERVICE TECHNICIANS, THERE WAS FAILURE INVOLVING THE MASTER BRAKE CYLINDER AT THE TIME OF SUDDEN BRAKING. RATHER THAN BEING DRY OR DUSTY, THE MBC WAS COVERED COMPLETELY IN GOO. NOT A SIGN OF SAFETY OR PROPERLY-WORKING PARTS. DESPITE THESE TRUTHS, MY INSURANCE COMPANY TELLS ME I HAVE TO PAY, SINCE THERE HAS BEEN NO RECALL ISSUED. WHY NOT YET??? *TR

ON 1-30-15 WHILE DRIVING THROUGH MY NEIGHBORHOOD I RECEIVED A MESSAGE ON THE DISPLAY SCREEN IT READ SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT, I THEN LOST ALL POWER STEERING IN THE CAR. SO WHEN I GOT HOME I LOOKED UP THE DISPLAY MESSAGES TO SEE THAT THEY WERE ABOUT. I SAW THAT ITS A POWER STEERING ISSUE AND NEED TO GO TO THE DEALER. SO ON 2-4-15 I TOOK MY CAR TO THE LOCAL FORD DEALER TO SEE WHAT WAS THE EXACT ISSUE ON THE CAR. I WAS TOLD THE STEERING GEAR WAS BAD AND NEEDED TO BE REPLACED. PARTS AND LABOR WILL BE $1,600. ONCE I CAME HOME FROM THE DEALER AND STARTED TO LOOK UP MORE ABOUT THIS ISSUE AND SAW THAT IS A HUGE ISSUE WITH FORD AND THEY HAVEN'T MADE ANY RECALLS OR ATTEMPTS TO TRY AND CORRECT THIS ISSUE WITH THESE CARS. THEY ARE ONLY CORRECTING THE ISSUES WITH CAR THAT HAVEN'T BEEN BUILT YET. I DRIVE A 2010 FORD FUSION. *TR

NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD CAR. WENT THROUGH THE STEPS TO GET TO THE LIGHT, NOTICED A SEVERE BURN MARK AROUND THE BULB AND HOUSING, AND AM UNABLE TO REMOVE THE BULB FROM THE HOUSING AT ALL. IT IS QUITE OBVIOUS THAT COMBUSTION HAS OCCURRED AROUND THE LIGHT BULB AS THERE ARE BURN MARKS. I BELIEVE FROM A QUICK GLANCE THAT FORD KNOWS OF THIS SAFETY ISSUE AND IS IGNORING IT. I BELIEVE THERE COULD BE FIRES CAUSED BY THIS DEFECT THAT IS WIDELY REPORTED BY SEARCHING FOR FORD BRAKE LIGHT MELTED ON ANY SEARCH ENGINE. *TR

I NOTICED THAT MY CAR WAS NOT STARTING IMMEDIATELY AFTER PUMPING GAS. I DROVE IT AND THE CHECK ENGINE LIGHT CAME ON. IT THEN WENT OFF AND CAME BACK ON THE NEXT DAY AND HAS STAYED ON. THE OTHER NIGHT AS I GOT OFF THE INTERSTATE AND CAME TO A STOP I NOTICED THAT MY CAR WAS SHAKING HORRIBLY. I TOOK MY CAR TO HAVE THE ENGINE LIGHT TESTED AND IT STATED CODE: P144A EVAP PURGE VAPOR LINE RESTRICTED/BLOCKED. THE OTHER CODE WAS: P1450 UNABLE TO BLEED UP BLEED FUEL TANK VACUUM. I CALLED FORD TO COMPLAIN AND TO LET THEM KNOW THAT THIS WAS THE SECOND TIME I HAD A PROBLEM WITH THE FUEL LINE. WHEN I FIRST PURCHASED THE CAR IN 2012 I HAD A LIGHT ABOUT THE FUEL TANK COME ON IMMEDIATELY. I TOOK IT BACK TO FORD AND THEY CORRECTED IT. NOW I AGAIN AM HAVING PROBLEMS WITH THE FUEL TANK. WHEN I CALLED FORD TO TELL THEM THERE IS OBVIOUSLY A DEFECT IN THE CAR THEY WERE NOT HELPFUL AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO. EXPLAINING THAT NOW THIS IS THE SECOND OCCURRENCE WITH A FUEL TANK ON THIS CAR AND THAT THEY SHOULD REPAIR IT I WAS TOLD IT WASN'T UNDER WARRANTY AND THEY ARE NOT RESPONSIBLE. NOW IF THIS WAS A ONE TIME THING IT WOULD BE ONE THING BUT TO HAVE IT HAPPEN AGAIN SHOWS AN OBVIOUS DEFECT IN THE MAKING OF THIS CAR. ONLINE I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUES WITH FORD MODEL CARS. *TR

1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR

MY DAUGHTER WAS DRIVING MY 2010 FORD FUSION WHICH SUFFERED A LOSS POWER STEERING. THE VEHICLE HAD AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". POWER STEERING LIGHT AFTER THE LOW TIRE LIGHT APPEARED THIS OCCURRENCE ALSO APPEARS TO BE SIMILAR TO WHAT OTHERS HAVE EXPERIENCED . THIS IS A SAFETY ISSUE THAT CAN CAUSE LOSS OF CONTROL WHILE DRIVING AND TURNING. *TR

VEHICLE STARTED LEAKING TRANSMISSION FLUID. IT REMAINED AS SMALL DRIPS AND NOT IN ANY HEAVY VOLUME. TOOK THE VEHICLE TO FORD TO BE DIAGNOSED AND MECHANIC STATED THAT A BUSHEL NEEDED TO BE ADDED TO THE TRANSMISSION AND THE SEAL NEEDED TO BE REPLACED. MECHANIC ALSO STATED THAT THE BUSHEL IS NOT CURRENTLY INSTALLED IN THE VEHICLE (STOCK) BUT THAT FORD RECOMMENDS THAT ONE BE ADDED. TOTAL COST OF THE REPAIR WAS AROUND $1100. IT DOESN'T SEEM VERY FAIR THAT FORD RECOGNIZED THAT THEY NEEDED TO ADD THAT ADDITIONAL PART TO THE CAR TO KEEP IT FROM LEAKING TRANSMISSION FLUID BUT HASN'T ISSUED A RECALL FOR THE INSTALLATION OF THE PART. INSTEAD THEY EXPECT HARD WORKING AMERICANS TO PAY OUT OF POCKET FOR THEIR MESS UP. ONE MORE REASON TO BUY FOREIGN - IF AMERICAN CAR COMPANIES WANT THE SUPPORT OF THE AMERICAN CONSUMER THEY SHOULD STOP SCREWING THEM OVER FOR A PROFIT AND TAKE CARE OF THEIR NEEDS. *TR

I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MANUFACTURER THAT PRODUCED THE STEERING IN MY VEHICLE, HAS ALSO PRODUCED THE STEERING THAT HAS FAILED IN OTHER FORD VEHICLES, SUCH AS THE NEWER FORD EXPLORERS (2011 YEAR+, I THINK). *TR

THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD WITH THE VEHICLE. I HAVE FOUND OUT THIS CAN BE VERY EXPENSIVE TO FIX. SOMEWHERE AROUND A THOUSAND DOLLARS FOR PARTS, NOT COUNTING THE SERVICE CHARGE. I READ ONLINE WHERE OTHER OWNERS OF FORD VEHICLES HAVE THE SAME PROBLEM. IT IS ALSO SOMETHING THAT YOU BECOME TO RELY ON. IF FORD IS GOING TO PUT THEM OF THERE VEHICLES, THAN THEY SHOULD BE RELIABLE. *TR