2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - TULSA, OK

    I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - COMMERCE , GA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - MANVEL, TX

    WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CHAROLETTE, NC

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WENT DOWN AN EMBANKMENT AND ACROSS FOUR LANES. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - MARIETTA, GA

    WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - INDEPENDENCE, KS

    WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PALO ALTO, CA

    I HAVE A 4-YEAR NEW FORD FUSION 2010, MANUAL SHIFT TRANSMISSION. ON 12/17/14, WHILE I WAS DRIVING AT APPROX. 40 MPH ON A BUSY ROAD PUTTING MY CAR ON GEAR 4, ALL OF A SUDDEN, THE WRENCH LIGHT LIT UP, AND THE CAR JUMPED VIOLENTLY AS IF IT WAS AT GEAR 1 OR SOMETHING. STARTLED, I GENTLY PUSHED THE GAS PEDAL A BIT MORE, THAT DIDN'T HELP; TRIED AGAIN, STILL VIOLENTLY JUMP. I HIT THE CLUTCH, PRESSED THE BREAK PEDAL JUST ENOUGH TO STEER MY CAR OFF THE ROAD TO A PARKING LOT. AFTER TURNED OFF THE ENGINE, CHECKED THE CAR, THEN STARTED THE ENGINE AGAIN, THE WRENCH WASN'T LIT, AND I DROVE AWAY. -- THIS WAS THE FIRST TIME THE TROUBLE OCCURRED. BEFORE THE PROBLEM RE-OCCURRED ON 12/20/14, I NOTICED SEVERAL SUDDEN ACCELERATIONS, AND SUDDEN STALLS WHILE I WAS DRIVING. THE 2ND TIME THE WRENCH LIGHT LIT UP, SAME PROBLEM: CAR JUMP, FELT LIKE ON GEAR 1 WHILE ACTUALLY ON GEAR 3 FOR A WHILE, HAVE TO STOP IN THE MIDDLE OF THE ROAD AND RE-IGNITE THE ENGINE TO GET THE CAR MOVING AGAIN. LOCAL FORD DEALER DID DIAGNOSIS AND CONCLUDED THE THROTTLE CONTROL BODY WAS BAD, TO FIX THE PROBLEM THEY MUST REPLACE THE THROTTLE CONTROL BODY AND CHARGE ME $450. THEY SAID THERE IS NO WARRANTY ON THE THROTTLE CONTROL BODY, AND PARTS DO GO BAD SOMETIMES. REALLY, IN 4 YEARS? FOR A WELL MAINTAINED, GARAGED CAR AT 34K MILEAGE? THE PROBLEM SMELLS LIKE A DEFECT, NOT A STANDARD WEAR AND TEAR, WHY SHOULD I PAY FOR REPLACING A DEFECT PART? HOW DO I KNOW WHETHER THE NEW PART IS NOT A DEFECT AGAIN? I'M SCARED OF DRIVING ON HIGH WAY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ROYERSFORD, PA

    WRENCH LIGHT COMES ON. FORD IS TRYING TO SAY IT'S COVERED BECAUSE THE WRENCH LIGHT IS ON, AND THEN BRING YOU IN TO THE SHOP TO PAY $2000 FOR A VALVE BODY IN THE TRANSMISSION. THEY ARE PULLING THE WOOL OVER THE NHTSA BY MAKING IT SEEM LIKE THEY HAVE COVERED IT WHEN IT'S SOMETHING ENTIRELY DIFFERENT. SHOULD HAVE BOUGHT A NISSAN. BASICALLY THE CAR DOESN'T ACCELERATE. COME THE TIME I MIGHT GET HIT BY A CAR, I WONT BE ABLE TO ACCELERATE PROPERLY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MARIETTA, GA

    THE POWER STEERING WENT OUT WHERE I WASN'T ABLE TO STEER THE CAR. I HAD TO PULL OVER AND NOT DRIVE IT OR I COULD HAVE HAD A RECK. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ST MARYS, GA

    WHILE DRIVING THROUGH PARKING LOT AND TURNING INTO A SPOT POWER STEERING SUDDENLY WENT OUT AND SERVICE AUTO TRAK LIGHT CAME ON. POWER STEERING WAS IMMEDIATELY LOST AND I ALMOST STRUCK A CAR. I WAS ABLE TO GET STOPPED AND MANEUVER THE VEHICLE OUT OF HARMS WAY. CHECKED FOR POWER STEERING PUMP FAILURE AND FOUND THAT IT WAS ELECTRICAL POWER ASSIST. THIS SUDDEN LOSS OF POWER STEERING COULD HAVE CAUSED FATALITY HAD I BEEN ON THE HIGHWAY OR ON A BUSY STREET. THIS PROBLEM REQUIRES FURTHER INVESTIGATION. *DT

    Source: NHTSA WEB SITE