2010 FORD FUSION Complaints

WHILE DRIVING, A TRACTION LIGHT CAME ON, SOME WARNING BEEPING AND IT SAID SERVICE POWER STEERING AND AUTO TRAC. STEERING WHEEL GOT REALLY HARD TO TURN AND HAD TO DRIVE IT IN TO MECHANIC. *TR

I HAD A PROBLEM WITH MY POWER STEERING WHEEL WIT A FORD FUSION 2010 I INVESTIGATE END FOUND THAT 2009 TO 2011 HAVE A POWER STEERING WHEEL PROBLEMS THAT COST 1600 TO FIX IT THERE'S 1000600 COMPLAINS ABOUT THIS AND FORD NEEDS TO CHANGE ALL THE POWER STEERING WHEELS END THERE'S BEING A LOT OF ACCIDENTS WHEN PEOPLE ARE DRIVING ON THE FREEWAY WHEN THE POWER STEERING BRAKE DOWN THEY SHOULD MAKE FORD FIX THIS PROBLEM LIKE THEY MADE CHRYSLER I DON'T KNOW KNOW HOW MUCH PEOPLE ARE GOING TO DIE UNTIL YOU GUYS FIX THIS. *TR

MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR

WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR

I FILED AN ORIGINAL COMPLAINT REGARDING SUDDEN FAILURE OF MY VEHICLE TO MOVE OR PRODUCE ANY POWER BACK ON 10-05-2013 UNDER NHTSA ID NUMBER 10546865. AT THAT TIME I DESCRIBED THE FOLLOWING: SUMMARY: I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. FILED ORIGINAL COMPLAINT BECAUSE I WAS INFORMED THAT THERE WAS A LARGE NUMBER OF THESE FAILING PREMATURELY AND TO DOCUMENT MY VEHICLE. I PAID THE REPAIR IN OCTOBER 2013 FOR EXACTLY SAME SYMPTOMS P2111 AND SAME CONDITIONS AS ALL OF THE OTHER VEHICLES IN THIS INVESTIGATION WERE EXPERIENCING. I KEPT TRACK OF NHTSA'S INVESTIGATION CAME TO FIND OUT THAT FORD HAD ISSUED A "CUSTOMER SERVICE CAMPAIGN" EARLIER THIS YEAR THAT EXTENDED THE WARRANTY ON THE THROTTLE BODY TO 10 YEARS/150K MILES AND A LETTER WOULD BE SENT OUT. I NEVER RECEIVED ONE. CONTACTED MY DEALERSHIP WHO SAID THEY DID NOT SEE ANYTHING UNDER MY VIN BUT WOULD SEND THE REQUEST TO FORD. FORD SAYS THAT NHTSA DETERMINES WHICH VEHICLES FALL UNDER THE ISSUE. SO JUST CONTACTED NHTSA VIA TELEPHONE SPEAKING TO [XXX] WHO SAID THAT SINCE I ALREADY FILED A COMPLAINT WITH NHTSA THAT SHE COULD NOT HELP ME BUT SAID FOR ME TO GO ONLINE AND UPDATE MY COMPLAINT SO THAT THE NHTSA ENGINEERS WOULD INVESTIGATE FURTHER. IN WARRANTY DATABASE I FOUND MANY 2010 FORD FUSIONS PRODUCED BEFORE AND AFTER MINE (**/**) WITH THE SAME PROBLEM. I WOULD LIKE A CALL FROM A NHTSA ENGINEER PLEASE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS IS 3RD INCIDENT. DAUGHTER DRIVING VEHICLE ON INTERSTATE APPROX 75MPH. AFTER 1 HR OF DRIVING, STEERING GOT STIFF, ADVANCE TRAC LIGHT SENSOR APPEARED AND "SERVICE POWER STEERING". SHE SLOWED DOWN AND WAS ABLE TO EXIT THE INTERSTATE SAFELY AND PARK THE VEHICLE AT A GAS STATION. AFTER TURNING OFF THE VEHICLE AND TURNING BACK ON, POWER STEERING WAS COMPLETELY OUT. "SERVICE POWER STEERING NOW." MY HUSBAND WENT TO PICK UP THE VEHICLE AND SEE IF IT NEEDED TO BE TOWED BACK TO DEALER. ONCE THE CAR SAT FOR ABOUT AN HOUR, MY HUSBAND TURNED ON THE VEHICLE AND STEERING WAS OPERATIONAL. HE WAS ABLE TO DRIVE THE VEHICLE BACK TO THE DEALER (AN HOUR DRIVE ON INTERSTATE GOING 50MPH). HE NOTED THAT THE STEERING WOULD COME AND GO - DIDN'T MATTER WHAT SPEED HE WAS GOING- IT WAS SPORADIC. DEALER RECOMMENDS NEW POWER STEERING EVEN THOUGH THE POWER STEERING WAS REPLACED 2 YEARS AGO. THEY WEREN'T SURE IF THIS WOULD OR WOULD NOT HAPPEN AGAIN. SEEMS TO BE A FORD DEFECTIVE PART (SOFTWARE ISSUE OR SENSORS) THAT HASN'T BEEN RECALLED YET SO BY REPLACING THE MODULE AGAIN MAY ONLY BE A BAND AID TILL A RECALL IS MADE AND A "FIX" IS MADE TO THIS PART. ?ADVANCE TRAC SENSOR,?TORQUE SENSOR, ETC.. SEEMS LIKE ONCE THE ADVANCE TRAC SENSOR IS TRIPPED, IT'S A DOMINO EFFECT AND POWER STEERING SENSOR IS SOMEHOW DISABLED. FORD ALREADY RECALLED OTHER MODELS WITH THIS EPAS FOR DIFFERENT DEFECTIVE SENSORS - NOT SURE WHY THE FORD FUSIONS HAVEN'T BEEN RECALLED YET. MAYBE THEY DON'T KNOW THE EXACT CAUSE OF THE POWER STEERING FAILURE? *TR

THE POWER STEERING HAD STARTED TO WHINE ON MONDAY MORNING DECEMBER 8TH. THE PROBLEM CEASED TO REPEAT UNTIL THIS MORNING WEDNESDAY DECEMBER 10TH, THE PROBLEM CAME BACK MUCH WORSE. THE STEERING WHEEL FEELS TO LOSE ELECTRONIC ASSISTANCE - AT LOWER SPEEDS IT IS MORE NOTICEABLE. THIS HAS THE LIKELINESS TO CAUSE A SAFETY ISSUE WHEN ON THE ROAD AND ELECTRONIC STEERING MALFUNCTIONS OR DOES NOT ASSIST PROPERLY. *TR

POWER STEERING LIGHT CAME ON AND SAID TO SERVICE "NOW", NO WARNING... STEERING NEXT TO IMPOSSIBLE! TOOK IT TO DEALER AS ARE INDEPENDENT GARAGE DIDN'T HAVE ACCESS TO FORD ONLY SPECIAL CODES (APPARENTLY AND ANOTHER FORD CUSTOMER RIP-OFF). HAD TO THEN DRIVE IT (NEAR IMPOSSIBLE AND LATE AT NIGHT AS TO NOT CAUSE AN ACCIDENT) SINCE WE CAN'T AFFORD TO TOW IT TO MANDERBACH FORD, IN READING, PA, WAS TOLD THE WORK WAS GOING TO COST $1,700 DOLLARS AND WHEN WE WERE TOLD IT WAS FIXED, WE PICKED IT UP THAT SAME NIGHT AND ON OUR WAY & 1 MIN INTO THE DRIVE, NOT EVEN, THE LIGHT CAME BACK ON SAYING TO SERVICE NOW AND IT WAS AS IF THEY DID NOTHING TO THE CAR TO FIX IT INCLUDING THE ALIGNMENT THEY CLAIM IT NEEDED AND CLEARLY DIDN'T DO!!! SO WE TOOK IT RIGHT BACK AND WERE TOLD THEY'D BE LOOKING/WORKING ON IT TODAY. WHAT A GIANT WASTE OF TIME AND $$ SO FAR.. ADIOS FORD! I PLAN TO RECOUP EVERY LAST PENNY FOR THIS UNNECESSARY INCONVENIENCE TO ME AND MY FAMILY!!!!!!! *TR

GOT IN MY CAR TO MAKE MY DRIVE HOME AND SERVICE POWER STEERING NOW LIGHT AND ADVANCE TRAC LIGHTS CAME ON. STOPPED AT A GAS STATION AND UPON RETURNING TO MY CAR I HAD NO POWER STEERING AND WAS FORCED TO DRIVE THE 35 MILE TRIP HOME. CALLED THE FORD DEALER BECAUSE I AM AWARE THAT THERE ARE RECALLS ON THE POWER STEERING FOR THESE FUSIONS BUT WAS ADVISED THAT MY FUSION IS NOT INCLUDED IN SAID RECALL. I BOUGHT THIS CAR TO HAVE A SAFE RELIABLE VEHICLE FOR MYSELF AND FAMILY AND AM QUICKLY REGRETTING IT! I DO NOT HAVE THE $2000+ DOLLARS THAT THE DEALER HAS QUOTED ME TO DIAGNOSE AND FIX THIS! AND I SHOULD NOT HAVE TO! FORD MADE THIS MISTAKE AND THEY NEED TO MAKE IT RIGHT! *TR

THE ADVANCETRAC STABILITY ENHANCEMENT SYSTEM'S SLIDING CAR ICON ILLUMINATED. I PULLED OVER ON A BUSY INTERSTATE AND ACCESSED THE OWNER MANUAL. THERE WAS NO CHIME OR OTHER SOUND ON THE VEHICLE. I READ ABOUT SEVERAL POTENTIAL PROBLEMS AND PROCEEDED THE REMAINING SIX MILES HOME. WHEN STARTING THE CAR AGAIN, I READ THE NEW MESSAGE, "POWER STEERING ASSIST FAULT," AND THE POWER STEERING DID FAULT, I HAD NO POWER STEERING. I MANAGED TO DRIVE HOME. ONCE HOME AFTER DANGEROUSLY MANEUVERING THERE WITH NO POWER STEERING THROUGH TRAFFIC, I READ THE OWNER MANUAL AGAIN TRYING TO FIGURE OUT WHAT WAS HAPPENING. I HAD JUST HAD MY VEHICLE SERVICED AT MY FORD DEALERSHIP 3,000 MILES BEFORE TODAY. THEY WERE SUPPOSED TO TOP OFF MY FLUID LEVELS. ONCE PARKED IN MY GARAGE, I TURNED MY ENGINE BACK ON AND NOW I GET THE MESSAGE, "SERVICE POWER STEERING NOW." AFTER REVIEWING THIS ONLINE, I SEE THAT NUMEROUS 2010 FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM PUTTING THEIR LIVES IN JEOPARDY YET FORD MOTOR COMPANY HAS NOT RECALLED THE VEHICLES TO PREVENT LOSS OF INNOCENT LIVES. THERE IS A CLASS ACTION SUIT CURRENTLY REGARDING THIS MATTER FILED. I WILL BE SEEING IF I CAN JOIN. *TR