2010 FORD FUSION Complaints

SATURDAY NIGHT I WAS DRIVING HOME FROM THE GYM WITH CHILDREN IN MY CAR. THE ROADS ARE SNOWY/ICY AND I WAS DRIVING BETWEEN 50-55MPH (ON STRAIGHT ROADS, THANKFULLY) WHEN ALL OF A SUDDEN MY LIGHT CAME ON TO "SERVICE POWER STEERING NOW" AND THE ADVANCE TRACK LIGHT CAME ON, NO WARNING AS SOON AS THOSE LIGHTS CAME ON I LOST POWER STEERING COMPLETELY. ON ICY ROADS. I THANK GOD I WAS NOT IN RUSH HOUR, OMG I CAN ONLY IMAGINE! THANKFULLY GIVEN I'VE DRIVEN FOR MANY YEARS WITH AN EXCELLENT RECORD, I WAS ABLE TO HANDLE THE CAR AND GET US TO SAFETY. IT WAS EXTREMELY HARD AND SO DARN DANGEROUS GIVEN I WAS ON SLIPPERY ROADS THE MOMENT MY POWER STEERING WENT OUT.. AGAIN NO WARNING, IT ALL HAPPENED IMMEDIATELY! *TR

WHILE DRIVING THE POWER STEERING FAILED AND I COULD NOT TURN AS A RESULT I HIT THE PERSON IN FRONT OF ME HOWEVER NO DAMAGE WAS DONE TO THEIR CAR. I TOOK TO THE FORD DEALERSHIP AND THEY SAID IT IS AN ELECTRICAL PROBLEM AND WILL COST ME $1800 TO FIX HOWEVER I'VE SEEN SEVERAL COMPLAINTS AND EVEN A CLASS ACTION LAWSUIT FILED AND ALSO A RECALL FOR THE "SEDANS" HAVE BEEN ISSUED BUT NOT FOR THE FORD FUSION. PLEASE HELP, THIS IS SO EXPENSIVE AND I LOVE MY CAR BUT THIS IS A SOFTWARE SYSTEM ERROR AND I'VE ONLY HAD MY CAR FOR A YEAR. *TR

HAD MY FUSION PARKED IN MY GARAGE WHEN THE DRIVERS COIL SPRING BROKE / COLLAPSED. TOOK COIL AND STRUT ASSAY TO LOCAL MA FORD DEALER AND ASKED ABOUT ANY WARRANTY OR HELP FROM FORD, THEY TOLD ME THIS ISSUE WASN'T COVERED BY ANY RECALLS AND THAT I WOULD ASSUME RESPONSIBILITY FOR THE REPAIRS. KNOWING THAT ONE COIL SPRING BROKE I WENT HOME AND REMOVED THE PASS SIDE COIL / STRUT ASSEMBLY AND FOUND THAT COIL BROKEN AND READY TO COLLAPSE AS WELL. I AM A PROFESSIONAL MECHANIC AND I CAN'T BELIEVE THAT THIS ISSUE ISN'T A HUGE SAFETY WARNING TO FORD AND THE PUBLIC. I HAVE JUST ORDERED $600 WORTH OF PARTS TO REPAIR MY CAR, IT WOULD BE A LOT MORE IF I HAD A GARAGE REPAIR THIS. I BOUGHT THIS CAR NOT ONLY ON THE REPUTATION OF RELIABILITY BUT ALSO FOR THE SAFETY IN CRASH TESTS AND ALL THE AIR BAGS THAT ARE PROBABLY BEING RECALLED SHORTLY. I WILL NOW GO CHECK MY REAR COILS AS I DON'T TRUST THESE PARTS ANY LONGER. IF FORD WANTS TO HAVE REPEAT CUSTOMERS THEY OUGHT TO KEEP OUR FAMILIES SAFE AND ALIVE TO THAT WE CAN CONTINUE TO PURCHASE THEIR PRODUCTS!! *TR

WHILE PARKED IN MY GARAGE, THE CAR MADE A VERY LOUD BANG. I LOOKED AT THE CAR TO FIND THE FRONT DRIVERS WHEEL WAY UP INTO THE FENDER WELL. I THOUGHT IT MIGHT HAVE BEEN A BROKEN BALL JOINT. ONCE THE CAR WAS LIFTED, I FOUND THE COIL SPRING HAD SNAPPED, JUST SITTING THERE!! I ALSO FOUND THAT IT HAD BEEN BROKEN IN TWO SPOTS AS ON ONE BREAK IT WAS RUSTED AND THE NEW BREAK WAS FRESH. MY FAMILY DRIVES THE CAR A LOT AND I AM SO THANKFUL THAT IT HAPPENED IN MY GARAGE, WE COULD HAVE BEEN KILLED!! I AM OFF NOW TO SEE HOW MUCH THIS IS GOING TO SET ME BACK. I THINK THIS IS A SAFETY ISSUE THAT FORD SHOULD ADDRESS AND THAT OTHERS SHOULD KNOW ABOUT. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE AND SERVICE SENSOR LIGHTS ILLUMINATED. THE DEALER REPLACED A COMPUTER, BUT THE FAILURE PERSISTED. LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY DECELERATED. THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR

WHEN STARTING THE VEHICLE THE 'SERVICE POWER STEERING NOW' WARNING WAS DISPLAYED FOLLOWED BY THE 'SERVICE ADVANCETRACK' WARNING. POWER STEERING WAS NOT FUNCTIONAL. *TR

AS I WAS GOING DOWN THE HIGHWAY, MY POWER STEERING FAILED. I WAS ALMOST UNABLE TO TURN INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD. THE MESSAGES ON THE DASH READ POWER STEERING FAULT AND SERVICE ADVANCE TRAC. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE TYPE OF CARS. THE REPLACEMENT PART IS $1400.00 PLUS LABOR. SOMETHING NEEDS TO BE DONE TO GET THIS RECALLED. *TR

I WAS DRIVING, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW LIGHT CAME ON. HAD IT TOWED TO DEALERSHIP, AND THEY WANT 1800 TO REPLACE RACK AND PINION. THE DEALERSHIP RE-SET THE COMPUTER AND NOW I AM DRIVING IT UNTIL IT COMES ON AGAIN, SEEING AS I DON'T HAVE 1800 TO SPEND. I HAVE RESEARCHED THIS, AND IT SEEMS SEVERAL PEOPLE HAVE HAD SIMILAR DIFFICULTIES! TIME FOR A RECALL! PLEASE! *TR

TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FRONT TIRE PRESSURE WAS LOW AND AIR WAS PLACED IN THE TIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.