2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

I HAD MY DAUGHTER AND 4 MONTH OLD GRANDSON WITH ME. WE DROVE 7 MILES TO TOWN TO GO TO GROCERY STORE WITH NO CAR TROUBLES. PARKED AND WENT INTO STORE UPON RETURNING AND STARTING MY VEHICLE IT STARTED DINGING AT ME AND I DIDN'T KNOW WHY UNTIL I TRIED TO PULL OUT AND HAD NO POWER STEERING. AT THIS POINT I NOTICED I HAD 2 MESSAGES "SERVICE ADVANCTRAC" AND "POWER STEERING ASSIST FAULT". I LOOKED UNDER THE HOOD FOR MY POWER STEERING FLUID ONLY TO DISCOVER THAT I HAD NONE AND THAT THE CAR HAD ELECTRONIC POWER STEERING. I SHUT THE CAR OFF AND RESTARTED BOTH MESSAGES WENT AWAY AND CAR RAN FINE. IN JULY IT HAPPENED AGAIN AND THIS TIME I WAS OUT OF STATE, 5 HRS FROM HOME, ON THE FREEWAY HEADING HOME WHEN I HAD TO PULL OFF AND SHUT THE CAR DOWN AND RESTART IT THEN I MADE IT HOME. IN SEPTEMBER IT HAPPENED AGAIN AND THIS TIME MY DAUGHTER HAD MY CAR COMING HOME FROM THE GROCERY STORE IN TOWN WITH HER 8 MONTH OLD SON COMING UP A HILL OUT OF TOWN LIMITS. SHE SHUT IT DOWN AND RESTARTED THEN MADE HOME. NOW ITS OCTOBER AND ON SUNDAY THE 26TH I DROVE TO TOWN FOR CHURCH WITH MY FOSTER SON AND THE CAR RAN FINE. WHEN I LEFT CHURCH I STARTED THE CAR AND BOTH MESSAGES APPEARED AGAIN BUT SHUTTING OFF THE CAR WOULD NOT FIX IT. I HAD TO DRIVE HOME WITH NO POWER STEERING. MY HUSBAND DISCONNECTED THE BATTERY FOR 1/2 HR AND THAT DIDN'T FIX IT EITHER. I HAVE BEEN RESEARCHING AND FOUND THAT THIS IS A PROBLEM IN THE 2010-2012 FORD FUSION AND ITS A COSTLY PROBLEM THAT I CANT PAY FOR SO NOW MY CAR HAS TO SIT AND I HAVE NO MEANS OF TRANSPORTATION, ESPECIALLY SINCE I LIVE IN THE COUNTRY WITH NO PUBLIC TRANSPORTATION. PLEASE HELP!! *TR

POWER STEERING AND ADVANCE TRAC WENT OUT OF VEHICLE WHILE TRAVELING AT APPROX 50MPH ALMOST RESULTING IN SEVERE ACCIDENT (RUNNING OFF ROAD INTO RAVINE ON A CURVE). *TR

I WAS TRYING TO COME HOME FROM A WEEKEND TRIP WITH MY FRIENDS. I TURNED THE FUSION ON AND THE POWER STEERING AND ADVANCETRAC WERE NOT WORKING. MANAGED TO RESET THE BATTERY AND GET HOME WITH POWER STEERING. WENT TO FORD AND THEY CHARGED ME OVER $2000 TO FIX IT AFTER IT STOPPED WORKING ABOUT 2 WEEKS AFTER THE INITIAL INCIDENT. *TR

WAS MERGING INTO TRAFFIC AND SUDDENLY LOST POWER STEERING, HAD TO MANUALLY STEER CAR INTO SAFE ARE. AFTER SHUTTING OFF AND RE STARTING THE CAR SEVERAL TIMES IT FINALLY STARTED WORKING AND I WAS ABLE TO CONTINUE HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN AND I WAS TOLD RACK AND PINION NEEDS TO BE REPLACED AT AROUND 1500$. *TR

AFTER A FILL-UP A SMELT GAS, ONCE I CHECKED UNDER THE VEHICLE I COULD SEE FUEL LEAKING FROM THE PASSENGER SIDE OF THE GAS TANK. MY MECHANIC HAS REMOVED THE TANK AND FOUND CORROSION AND A SPLIT IN THE TOP OF THE TANK. I BOUGHT THE VEHICLE BRAND NEW FROM A DEALERSHIP IN ORLANDO, FLORIDA, AND AS FAR AS I KNOW IT HAS NEVER BEEN SUBMERGED IN WATER. *TR

BACKING OUT OF MY GARAGE, I GOT JUST OUTSIDE THE DOOR AND WENT TO TURN WHEEL AND FOUND THAT IT WAS LOCKED UP, VERY HARD TO TURN. A WARNING MESSAGE CAME ON ABOUT STEERING FAULT. OWNERS MANUAL TOLD ME TO SHUT CAR OFF AND TURN ON AGAIN TO FIX THE PROBLEM. I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I WAS TOLD I HAD TO LEAVE IT FOR 3 DAYS AND HAD AN $1800 REPAIR TO REPLACE THE RACK & PINION. I NOW FIND THIS IS A COMMON PROBLEM IN THESE CARS UPON SEARCHING INTERNET. CAR IS NOT OLD ENOUGH TO WARRANT SUCH A COSTLY REPAIR AND I'M VERY GLAD I WASN'T ON FREEWAY, TRYING TO CHANGE LANES. I CONTACTED FORD AND WAS BASICALLY TOLD "TOO BAD". *TR

THERE WERE TWO EVENTS WITH THE ELECTRONIC THROTTLE CUTTING OFF WHILE DRIVING, THOUGH, ENGINE DID NOT STALL, REQUIRING RESET BY TURNING OFF THE IGNITION THEN RESTARTING THE CAR. AT THE TIME THE THROTTLE CUTTING OFF THERE WAS A YELLOW WRENCH INDICATOR LIGHT LIGHT ON MY DASH. THIS MIMICS NHTSA ACTION NUMBER: PE13003, HOWEVER, THIS ACTION NUMBER DOES NOT INCLUDE MY VIN NUMBER.

AFTER A ADVANCETRAC STEERING SERVICE WARNING, THE POWER STEERING FAILED COUPLED WITH A WARNING TO SERVICE POWER STEERING. THE FIRST INCIDENT WAS ON OR ABOUT JUNE 30TH. THE FORD DEALER REPLACED THE RACK AND PINION STEERING SYSTEM. SUBSEQUENTLY ON OCTOBER 11, 2014 AGAIN WHILE DRIVING AT LOW SPEED, THE ADVANCETRAC STEERING SYSTEM SERVICE WARNING MESSAGE APPEARED FOLLOWED BY A LOSS OF POWER STEERING AND A SERVICE POWER STEERING WARNING. THE DEALER IS NOW INDICATING THAT THE ADVANCETRAC AND/OR TIRE PRESSURE SENSORS MAY BE THE CAUSE OF THE ISSUE. THE CAR IS STILL IN THE REPAIR SHOP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.