2010 FORD FUSION Complaints

The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact restarted the vehicle, and the check engine warning light illuminated on the instrument panel. The contact coasted the vehicle while in neutral(N) to a safe area. The vehicle was towed to an independent mechanic who discovered a crack in the fuel tank and a defective purge valve. Upon investigation, the contact's grandson discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), which was linked to the failure. The dealer was notified about the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 160,000.

The contact owns a 2010 Ford Fusion. The contact stated while at a red traffic light, the brake pedal was depressed and travelled down to the floorboard. No warning lights were illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The dealer made the contact aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure. The failure mileage was approximately 90,000.

Ford claims no recall but my Hydralic:antilock/traction control/electronic limited slip control unit/module. My petal is sinking. Did an ABS bleed and problem continues. Could this part be in my car and I just haven’t got a recall

Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.

I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.

When Applying Brakes the Brake Pedal application of Foot Pressure Travels to the Floor before Slowing the Vehicle. Can the Manufacturer Repair this Safety Problem emmediately ?

So this has happened three times in the span of a year. When applying the brakes the brake pedal it would go to the floor and several dash lights would come on(service advance trac, wrench light, abs light and parking brake light). As this would happen, we would pull off as safely and quickly as possible and shut the car off. But once we start the car again, everything is fine. When this situation happens, there is a very very high possibility of hitting someone. With doing research and talking to a local mechanic. It is doing the exact same thing as the Safety Recall 19S54 Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-brakes. HCU failure. But running my VIN it does not show it being recalled but my vehicle is a 2010 Fusion hybrid.

The contact owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality, and almost cause a crash. The driver was able to manually turn the steering wheel and returned to the residence. The message "Power Steering Assist Fault" was displayed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.

Brake pedal goes to floor and stopping time is poor. Brake inspection leads to fault as possibly master cylinder or HCU. Master cylinder replaced and issue not resolved. The date range and manufacturing location matches NHTSA recall 19V904000 related to HCU valve issue but my VIN is not indicated. The vehicle is from the Hermosillo plant inside the date ranges indicated.

The contact owns a 2010 Ford Fusion. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed; however, the vehicle failed to slow down as intended. The brake pedal was pumped several times for the vehicle to slow down. The vehicle was pulled over to the side of the road and parked. The vehicle was then towed to an independent mechanic, where it was determined that a valve in the junction box needed to be replaced. The vehicle was repaired, but the failure reoccurred 20 days later. The vehicle was then towed to the same independent mechanic, where it was diagnosed, and determined that the ABS junction block and module needed to be replaced. The vehicle was not repaired because the manufacturer had no parts available. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.