2012 FORD FUSION Complaints

I HAD A FLAT TIRE AND EVER SENSE I GOT TIRE FIXED MY TRANCTION CONTROL LIGHT CAME ON AND MY POWER STEERING WENT OUT. I CALLED ABOUT THE RECALL BUT THEY SAID MY CAR WASNT COVERED .. I DONT UNDERSTAND WHY FORD ISNT FIXING THEM CAUSE FROM WHAT IVE READ ALOT OF FORDS HAVE HAD THIS PROBLEM AND IM ON A FIXED INCOME HOW WILL I AFFORD TO FIX MY ONLY MEANS OF TRANSPARTATION?

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The "Service Power Steering" message was displayed. The vehicle was towed to an independent mechanic, who performed an unknown repair; however, the failure recurred. The independent mechanic then determined that the vehicle needed an alignment. The vehicle was not repaired. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 15V340000 (Steering) however, the contact had not received the recall notification. The manufacturer was made aware of the failure and declined to perform the recall repair due to the age of the vehicle and the mileage exceeding 100,000. The failure mileage was approximately 154,000.

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

My braking has not been correct. The brake pedal goes, almost to the floor, unless I pump the pedal. It has put me in scary situations when I have to hit the pedal hard. When I hit the pedal hard, it starts to stop, then goes down to the floor. The pedal is very spongy most of the time, with little reaction when you put your foot on it. At a higher rate of speed, you cannot slow down fast. Advise me my next course of action please

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the Electric Power Assisted Steering (EPAS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.

The contact owns a 2012 Ford Fusion. The contact stated when first starting the vehicle the power steering would not be functioning. The contact stated that he would turn the vehicle off and on and the steering would regain functionality. The contact stated that the "power steering control module" warning light was illuminated. The failure had been intermittent but had eventually completely failed. The contact had not taken the vehicle to a local dealer The vehicle had not been diagnosed and had not been repaired. The manufacturer had been informed of the failure. The contact had researched on the manufacturer web site and related the failure to Customer Satisfaction Program: 15N01 EPAS Steering Efforts (Steering). The failure mileage was approximately 95,000.

The contact owns a 2012 Ford Fusion. The contact stated that while making a left turn at slow speed, excessive force was required to complete the turn. The "Service Power Steering Now" and "Service Advancetrac" messages were displayed. Despite the failure, the contact was able to drive the vehicle back to the residence. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The contact then took the vehicle to an independent mechanic where it was diagnosed with a defective power steering angle sensor. The vehicle was not repaired. The failure mileage was approximately 108,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving into a parking garage, a chime sounded and a message indicating that the power steering had malfunctioned was displayed. The vehicle then lost power steering functionality. The contact was able to park the vehicle. The contact turned off and restarted the vehicle 5 minutes later and the vehicle operated as needed. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The dealer informed the contact that the vehicle was not covered under NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 100,700.

In 2016 I took my 2012 fusion to the dealership where I bought it used with 11,000 miles on it to ask how I could fix my a/c as it's now out of waranty. We bought it in 2012. While there I asked why the dash cluster was stating POWER STEERING ASSIST FAULT and why the power steering goes out when starting the car sometime and while driving yet reset able per manual instructions on page 219. Parts worker said he didn't know why but the last one they fixed was a little over$1,600.00 and there that was no recall on it. Over the next 6 to 7 years same thing would happen every few months until finally power steering went out at about 192,000 miles. Saw recall number and made appt. at dealer (KELLY FORD) in Melbourne Florida where I bought it and they told me it's to late plus it's over 150,000 miles. Very hard to drive and my wife and daughters unable to drive it. HELP! It was at 192,000 when it finally went out and made appt. at dealer. Called Ford customer service and they beat around the bush basically telling me they would not fix the issue for free and I was to late for a recall? NEVER RECEIVED A RECALL NOTICE of any kind.

Brakes failed while driving. Finally stopped after multiple attempts after pressing brakes to the floor. ABS, advancetrac, and ABS lights came up on dash while this was occurring (not prior). Dealer reproduced /confirmed concern. ABS module fix of $2750. Luckily I was driving slowly and no other cars, people, or animals were in the vicinity; otherwise, this could have resulted in injury/deaths.