2010 FORD FUSION Complaints

EXPERIENCING TRANSMISSION PROBLEMS. IN ATTEMPTING TO GET UP TO 60 MPH ON A LOCAL 4 LANE HIGHWAY, THE VEHICLE HESITATED AND LURCHED WHEN ATTEMPTING TO CHANGE GEARS. THE VEHICLE CANNOT ACCELERATE SMOOTHLY AND REVS INCONSISTENTLY. THE VEHICLE EXPERIENCED SIMILAR ISSUES AT 30,000 MILES AND THE TRANSMISSION WAS OVERHAULED. *TR

WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEEDS IN THE LEFT HAND LANE, THE VEHICLE LOST ALL ABILITY TO ACCELERATE. WHILE ALL OTHER CONTROLS REMAINED (STEERING, BRAKING, HVAC), THE VEHICLE WAS UNABLE TO ACCELERATE OR MAINTAIN HIGHWAY SPEEDS. THE SERVICE WRENCH LIGHT ACTIVATED ON THE DASHBOARD AND THE VEHICLE INDICATED A TRANSMISSION ERROR. THIS WAS A DANGEROUS SITUATION AS NOT HAVING THE ABILITY TO ACCELERATE WHILE ON THE INTERSTATE MAKES IT VERY HARD TO POSITION THE VEHICLE SAFELY ON THE ROADWAY. VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DIAGNOSED AS A KNOWN PROBLEM WITH THE THROTTLE BODY. WHILE IT WAS A KNOWN ISSUE, FORD ONLY EXTENDED THE WARRANTY ON THE ITEM AND DID NOT RECALL THE VEHICLE. GIVEN THE DANGER ASSOCIATED WITH THE LOSS OF ACCELERATION, THIS VEHICLE SHOULD HAVE BEEN RECALLED BEFORE THE VEHICLE LOST THE ABILITY TO ACCELERATE WHILE ON AN INTERSTATE. *TR

FOR SEVERAL MONTHS THE VEHICLE HAS BEEN RANDOMLY SHUTTING OFF MID-DRIVE. FOLLOWED BY THAT THE CHECK ENGINE LIGHT AND A WRENCH LIGHT WOULD LIGHT UP. A WEEK AGO WE RECEIVED LETTER IN THE MAIL FROM FORD SAYING THAT OUR VEHICLE IS ELIGIBLE FOR NEW THROTTLE BODY SINCE THERE HAS BEEN ISSUES SINCE MANUFACTURED, WHICH PERFECTLY EXPLAINED OUR PROBLEM. WE TOOK IT TO FORD, WHERE THEY REPLACED THE THROTTLE BODY. HOWEVER, ONLY A WEEK LATER THE CAR IS BACK TO THE SAME THROTTLE BODY PART PROBLEM. ON SATURDAY, 6/28/14 AT AROUND 11:40PM THE CAR TURNS OFF MID-DRIVE RIGHT BEFORE I CROSS OVER A MAJOR INTERSECTION, RT 130 AND RT 30 IN COLLINGSWOOD, NJ AREA. I QUICKLY BRAKED AND TURNED THE ENGINE COMPLETELY OFF BEFORE I PASSED THE WHITE LINE. I SAT THROUGH AN ENTIRE GREEN AND RED LIGHT. ONCE THE LIGHT TURNED GREEN AGAIN, I STARTED THE CAR BACK UP AND PRESSED MY GAS PEDAL. THE CAR INSTANTLY TURNED OFF AGAIN, WHERE I WAS NOW CAUGHT IN THE INTERSECTION. THERE WAS NO MOMENTUM, SO I VERY SLOWLY COASTED THROUGH DURING THE GREEN LIGHT, YELLOW LIGHT, AND POSSIBLY SOME OF THE RED LIGHT. LUCKILY, I MADE IT THROUGH THE INTERSECTION OUT OF HARM, BUT I WAS AT A GREAT RISK OF GETTING T-BONED BY ONCOMING TRAFFIC ON A MAJOR STREET SUCH AS ROUTE 130 ESPECIALLY LATE AT NIGHT. OBVIOUSLY, THE NEW THROTTLES DO NOT FIX THE PROBLEM. I NO LONGER FEEL SAFE DRIVING THIS CAR AFTER THIS NEAR FATAL INCIDENT. IS FORD GOING TO WAIT UNTIL THERE IS FATALITIES FROM THIS MANUFACTURED MALFUNCTION BEFORE THEY ACT AND RECALL THIS MAKE AND MODEL? *TR

DRIVING ON FWY AT 65 MPH WHEN ENGINE DIES IN MY 10 FUSION! PUSHING GAS PEDAL RESULTED IN NO ACTION RPM GAUGE TO 0 AS I MOVED TO SHOULDER. MY GOD WAS WATCHING OVER ME AS I HAVE NO IDEA HOW I MADE IT TO THE SHOULDER AVOIDING CARS ALL AROUND ME AND NOT CAUSING A WRECK OR GETTING HURT. CAR STARTED UP AFTER 5 MINUTES OF PRAYERS AND DROVE TO DEALER WHO WAS LESS THAN 1 MILE AWAY. CAR DIED AGAIN 200 YARDS FROM DEALERSHIP BUT STARTED UP AND MADE IT TO DEALER. THEY RECOGNIZED THE PROBLEM-THROTTLE BODY ISSUE AND FORD HAD EXTENDED WARRANTY TO 150K ON CAR FOR THIS REASON VIA "CUSTOMER SATISFACTION PROGRAM 13NO3". ISSUE WAS FIXED NEXT DAY, CAR IS FINE NOW. HAD RECEIVED NOTIFICATION FROM FORD INDICATING THAT THE "THROTTLE BODY MAY DEVELOP CONTAMINATION..." THE FACT THAT THE CAR DIED AS I WAS DRIVING ON THE FWY AT FWY SPEEDS AND DID NOT GET HURT OR HURT ANYONE ELSE IS A MIRACLE. FORD RECOGNIZED THE PROBLEM AND CHOSE TO NOT ACT BUT CHOSE TO WAIT UNTIL A MECHANICAL FAILURE OCCURS BEFORE ACTING. I HAVE THIS QUESTION FOR FORD EXECUTIVES, KNOWING THAT THE "THROTTLE BODY MAY BE CONTAMINATED...." WOULD YOU ALLOW YOUR SONS AND/OR DAUGHTERS TO DRIVE A FORD? FORD WILL SPEND MILLIONS OF $'S PROMOTING THEIR VEHICLES INSTEAD OF PROACTIVELY CORRECTING THE THROTTLE BODY ISSUE. MY SON WILL BE 16 NEXT YEAR AND HE WANTS AN F150, MY DAUGHTER WILL BE 16 IN 3 YEARS AND SHE WANTS A MUSTANG. THEY WILL NOT BE DRIVING FORD PRODUCTS. I WILL ENSURE THAT ALL MY FAMILY/FRIENDS/PEERS AND ACQUAINTANCES HEAR OF MY NEAR DEATH EXPERIENCE DRIVING MY FUSION WHILE FORD KNEW THAT THERE MAY BE AN ISSUE AND DID NOT ACT. HERE'S A RECOMMENDATION TO FORD - REMOVE ME FROM YOUR MAIL ADVERTISING LIST AND SAVE SOME $. HERE'S A BETTER RECOMMENDATION PROACTIVELY CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT OR DIES DRIVING A FORD THAT "MAY DEVELOP CONTAMINATION..." *TR

I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR

I WAS DRIVING AT A LOW SPEED OF APPROXIMATELY 20-25 MPH BEHIND A LARGE TRUCK. TRUCK PULLED OVER TO LET PEOPLE PASS, AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED AND THE SPEED DROPPED TO 5MPH AND DID NOT RESPOND TO ACCELERATOR PEDAL. AN "ORANGE WRENCH, REPAIR NEEDED" INDICATOR LIGHT WAS ON AS I COASTED OFF ROAD AND TURNED OFF IGNITION. WAITED 10 MINUTES, RESTARTED CAR AND DROVE HOME WITHOUT INCIDENT. THERE WAS ALSO ANOTHER INCIDENT THAT SEEMED INSIGNIFICANT AT THE TIME: ABOUT 2 MONTHS AGO, WHEN ACCELERATING TO GO UP A HILL, THE CAR DID NOT RESPOND AND CRAWLED EXTREMELY SLOW UPHILL, BUT WAS OK WHEN BACK ON FLAT GROUND. RECENTLY RECEIVED LETTER FROM FORD ABOUT A RECALL REPAIR FOR PROBLEM WITH THROTTLE BODY,CAUSING CAR TO LOSE POWER, AND TO BRING IT IN FOR A CALIBRATION UPGRADE. UPGRADE IS TO GIVE SLIGHTLY MORE POWER IF YOU SHOULD HAVE PROBLEM, BUT DOES NOT CORRECT PROBLEM SINCE NOT ALL CARS WILL EXPERIENCE LOSS OF POWER. WENT TO DEALER AFTER I HAD LOST POWER, ASKING FOR REPLACEMENT OF THROTTLE BODY SINCE I HAD AN "INCIDENT" AS DESCRIBED IN RECALL. THEY ONLY DID A CALIBRATION UPGRADE SINCE THEY COULD "NOT DUPLICATE THE PROBLEM" AT REPAIR SHOP.COMPUTER DIAGNOSTICS DID NOT RECORD A PROBLEM WITH THROTTLE BODY. SAID "NO CODES IN PCM. RE-FLASHED PCM, RETURN TO CUSTOMER". THE INCIDENT THAT HAPPENED TO ME WAS REAL, AND POTENTIALLY VERY DANGEROUS. HAD I BEEN OUT ON THE BUSY HIGHWAY, IT COULD HAVE BEEN FATAL. I FEEL THAT IF FORD KNOWS THERE IS A PROBLEM AND REFUSES TO CORRECT IT WHEN A PROBLEM IS REPORTED, THEY ARE BEING NEGLIGENT. I WANTED TO SOMEHOW DOCUMENT WHAT HAPPENED TO ME, SINCE I FEEL THE CAR IS UNSAFE TO DRIVE, AND THIS PROBLEM WILL LIKELY HAPPEN AGAIN.FORD KNOWS ABOUT THE PROBLEM, BUT IF THEY CAN'T TRUST WHAT IS BEING REPORTED BY A CUSTOMER,THE SAFETY OF ANYONE WHO OWNS ONE OF THESE CARS IS BEING COMPROMISED. THIS IS A VERY DANGEROUS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE RPMS DECREASED. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

THE STEERING ISSUE ON THE CAR HAPPENED ONLY TWO WEEKS AFTER I PURCHASED THE VEHICLE. CAR BECAME VERY DIFFICULT TO STEER, THOUGHT PERHAPS FOR SOME REASON THERE WAS NO FLUID IN IT. CAM TO LEARN THAT THIS CAR DOES NOT USE A POWER STEERING PUMP, RATHER IT HAS AN ELECTRIC MOTOR THAT ASSISTS THE STEERING. AFTER DOING SOME SEARCHES, I FOUND OUT THAT SEVERAL PEOPLE HAVE HAD THIS ISSUE. CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN TO HAVE IT CHECKED OUT, CAME TO LEARN THAT THE POWER STEERING RACK HAD TO BE REPLACED TO THE COST OF 1500.00... I AM BESIDE MYSELF AS I JUST BOUGHT THE CAR!!! THIS IS A RECALL ITEM, BASED ON ALL THE REPORTS OF PEOPLE HAVING THIS SAME ISSUE, FORD NEEDS TO STEP UP TO THE PLATE HERE AND REALIZE THEY HAVE A PROBLEM AND BAD DESIGN TO GET THESE COMPONENTS REPLACED OUT ON THESE CARS BEFORE SOMEONE SERIOUSLY GETS INJURED. THE CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS GOES OUT AND IF SOMEONE LIKE AN OLDER PERSON OR YOUNGER INEXPERIENCED DRIVER RUNS INTO THIS SITUATION THE PROBLEM IS GOING TO CAUSE SERIOUS INJURY... THE FAILURE HAPPENS WITHOUT ANY INDICATIONS. FORD RECALL THE PART AND FIX THESE CARS!!! *TR

I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR

WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST STEERING. I RECEIVED A DASH WARNING THAT I HAVE A POWER STEERING ASSIST ISSUE AND IT NEEDS TO BE SERVICED. I LUCKILY MADE IT TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF AND BACK ON AND I APPEARED TO HAVE MY STEERING BACK. I DROVE HOME AND MY HUSBAND FOLLOWED ME TO THE DEALERSHIP. THE DEALERSHIP LOOKED AT IT, PULLED SOME CODES BUT THEY COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD THAT IF IT HAPPENED AGAIN, I WOULD NEED TO "MANHANDLE IT" TO GET IT TO THE SIDE OF THE ROAD AND BRING IT BACK TO THE DEALERSHIP. I HAVE HAD THE SAME ISSUE TWICE TODAY, JUNE 21, 2014. IT IS AS THOUGH MY STEERING WHEEL IS LOCKED; IT IS VERY DIFFICULT TO MANHANDLE A LOCKED STEERING WHEEL. WE RESEARCHED FORD FUSION ISSUES AND THIS STEERING ISSUE SEEMS TO BE QUITE COMMON. STEERING IS PRETTY IMPORTANT: PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT, OR WORSE. *TR