2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - CALHOUN, GA

    GOING 70 MPH ON I-75 AND THE CAR ENGINE SUDDENLY SPUTTERS AND DROPS TO IDLE AT 1000 RPM. GAS PEDAL DID NOT WORK AND IT WAS LIKE THE CAR WENT INTO NEUTRAL ON ITS OWN. AFTER HAVING TO TRY TO GET TO THE SHOULDER WITHOUT GETTING HIT FROM BEHIND, I HAD TO PUT CAR INTO PARK AND RESTART THE IGNITION. THE CAR VIBRATED AND JERKED RIGHT BEFORE COMING TO A COMPLETE STOP. RESTARTING THE CAR CORRECTED THE ISSUE, AT LEAST FOR THE TIME BEING. PRETTY SCARY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ANN ARBOR, MI

    WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - FRANKLIN, MA

    GOOD DAY, I BOUGHT MY CAR USED BACK IN 2011. I HAVE NEVER HAD ANY ISSUES IN THE 3 YEARS REGARDING THE TINTED WINDOWS. I HAVE NOT HAD ANY WORK DONE ON THEM WHILE I OWNED THE VEHICLE EITHER. LAST WEEK THE SERVICE STATION REJECTED AN INSPECTION STICKER DUE TO THIS ISSUE. MY WINDOWS ARE AT A 27 AND I WAS TOLD THAT SHOULD BE AT A 35. I HAVE BEEN LOOKING AT CARS TODAY WHO'S TINTED WINDOWS DO NOT LOOK ANY DIFFERENT THAN MINE AT ALL. WHY ARE SOME PEOPLE ALLOWED TO GET AWAY WITH SOME THINGS IF ITS THE LAW... AND OTHERS DO NOT? PLEASE ADVISE. UNFAIR TREATMENT! THE LAW IS THE LAW AND I SHOULD NOT HAVE TO TAKE A REJECTION WHEN EVERYONE ELSE IS DRIVING AROUND WITH THE SAME TINT. DID THE LAW RECENTLY CHANGE? THANK YOU FOR YOUR COOPERATION IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SAN LORENZO, CA

    TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED WHILE AT A STOP SIGN HE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED HIM TO CRASH INTO THE BACK OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - DELTA, OH

    I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CAMBY, IN

    IT STARTED OUT THAT WHEN I FILLED UP MY FUEL TANK I WOULD TRY TO START THE VEHICLE AND IT WOULD NOT START, I WOULD HAVE TO TRY SEVERAL TIMES THEN IT WOULD START. IT THEN STARTED SHAKING AND IDLING ROUGH WHEN I CAME TO A STOP. THEN AS I WAS DRIVING ON THE INTERSTATE IT JUST DIED. I WOULD PULL OVER AND START AGAIN THEN WOULD DIE. I HAD TO HAVE IT TOWED TO DEALER AND THEY TOLD ME IT WAS THE VAPOR LOCK THAT WENT BAD WHICH IN TURN CAUSED GAS TO GET INTO MY OIL. THEY ALSO STATED THAT THIS PART CAUSED FUEL TO GET INTO THE VAPOR CANISTER. RESEARCH HAS SHOWED ME THAT SEVERAL FORD FUSION WITH THE CAP LESS FUEL HAS CAUSED SEVERAL PROBLEMS. THEY HAVE SINCE STATED THEY HAVE UPGRADED THE CAP LESS GAS TANK BUT WHAT ABOUT THE 2010. IT ENDED UP COSTING ME 700 FOR BOTH PARTS BUT THE ISSUE THAT CAUSED THE PROBLEM IS STILL THERE. PLEASE HELP..... *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BATAVIA, OH

    TOOK MY FUSION IN FOR OIL CHANGE AND TIRE ROTATION. TECHNICIAN NOTIFIED ME THEY CANNOT ROTATE TIRES WITHOUT DAMAGING LUG NUTS. FORD USED SLEEVED LUG NUTS (CHROME SLEEVE OVER STEEL LUG NUT) SO WHEN THE LUG NUT CORRODES UNDERNEATH THE SLEEVE EITHER FALLS OFF (REDUCING THE DIAMETER OF THE NUT SO THE WRENCH ROUNDS OFF THE LUG NUT) OR IT SWELLS (INCREASING THE DIAMETER OF THE LUG NUT SO THE WRENCH WILL NOT PROPERLY FIT ONTO THE LUG NUT). THIS IS A SERIOUS SAFETY ISSUE. HOW DO YOU PROPERLY ROTATE YOUR TIRES AT THE RECOMMENDED INTERVALS IF THE FACTORY LUG WRENCH WILL NOT FIT THE LUG NUTS? AND IF YOU HAD A FLAT IN A REMOTE AREA HOW COULD YOU CHANGE YOUR TIRE AND DRIVE TO SAFETY? WHEN I CALLED FORD MOTOR CO. THEY TELL ME THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL SO THEY WILL NOT REMEDY THE SITUATION. VERY DISAPPOINTING THAT FORD WOULD PUT THEIR CUSTOMERS AT RISK AND NOT STAND BEHIND THEIR PRODUCT FOR SUCH A BASIC YET CRUCIAL COMPONENT OF THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GILLESPIE, IL

    I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - STRAUGHN, IN

    WHEN OUR VEHICLE A 10'FORD FUSION SEL SEDAN STARTED THIS THE VEHICLE WOULD START TO SHAKE AND DIE WHEN THE SPEED WOULD EXCEED FORTY MPH THEN AFTER A COUPLE DAYS OF NOT BEIN ABLE TO DRIVE OVER FORTY MPH THE VEHICLE WOULD NOT GO AT ALL IT WOULD START AND JERK AND DIE TO THE POINT THAT THE VEHICLE COULD NOT BE DRIVEN. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - JOHNSON CITY, TN

    I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME", BUT ON 6/9/2014 I NOTICED A PUDDLE OF SOMETHING IN MY DRIVEWAY. I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I THEN STARTED LOOKING ONLINE TO SEE IF THERE WAS A RECALL FOR THIS, BUT UNFORTUNATELY ONLY THE 2013 MODELS HAVE BEEN RECALLED FOR THIS ISSUE. MY CAR IS NOT A 2013, BUT IT IS A 2010 AND IT APPEARS TO HAVE THE SAME ISSUE THAT THESE CARS HAVE HAD. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER. I HAVE SCHEDULED AN APPOINTMENT WITH A LOCAL DEALER, BUT IT WORRIES ME THAT I HAVE BEEN DRIVING WITH MY LIFE JUST ONE LITTLE SPARK AWAY FROM MY CAR CATCHING ON FIRE. *TR

    Source: NHTSA WEB SITE