2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "STEERING ASSIST FAULT" DISPLAYED. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (701 EAST PALACE PKWY, GRAND PRAIRIE, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

AFTER I STARTED DRIVING I GOT A MESSAGE ON MY DASH SAYING SERVICE POWER STEERING. I DROVE TO THE STORE MAYBE 5 MILES TO GET POWER STEERING FLUID. AFTER MAKING MY PURCHASE I GOT IN MY CAR TO LEAVE AND THE MESSAGE CHANGED TO SERVICE POWER STEERING NOW. I TRIED TO BACK OUT OF MY PARKING SPOT BUT FOUND MY POWER STEERING WAS OUT. I LOOKED ONLINE FOR A SOLUTION AND CAME ACROSS A RECALL FOR THE VERY ISSUE. I CONTACTED A FORD DEALER AND THEY SAID THERE WAS NO RECALL FOR THE ISSUE. THIS ISSUE HAPPENED QUICKLY AND I'M LUCKY I WASN'T DRIVING WHEN THE STEERING WENT OUT. HOW CAN THIS BE RESOLVED ? I HAVE ONLY HAD THIS CAR FOR A YEAR.

POWER STEERING FAILURE WHEN VEHICLE WAS IN OPERATION AND IN MOTION GOING 62 MPH ON 11/18/2018. CAR WAS VERY DIFFICULT TO STEER AND COULD HAVE RESULTED IN A CRASH WITH ANOTHER VEHICLE. THE POWER ASSIST FAILURE WARNING CAME ON AND MY VEHICLE IS STILL WITHOUT POWER STEERING.

TL* THE CONTACT OWNS A 2010 FORD FUSION. INTERMITTENTLY, WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. ONCE THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING (EPS) WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (292 N G ST, SAN BERNARDINO, CA 92410, (888)-379-7134) WHERE IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,504. *TT*JB

TAKADA AIRBAG RECALL- THIS HAS BEEN GOING ON FOR A FEW YEARS WITHOUT NOTICE OF HOW TO REPLACE THE DEFECTIVE AIRBAGS. I HAVE RECENTLY MOVED AND LOST THE PREVIOUS NOTICE. I AM DRIVING THE CAR TO AND FROM WORK DAILY AND FEEL I AM IN DANGER ON A DAILY BASIS THAT THE AIRBAGS ARE NOT REPLACED.

I WAS DRIVING TO WORK AND I WENT TO STOP AT A RED LIGHT AND THE BRAKES FAILED. MY CAR HAS BEEN AT THE DEALERSHIP FOR A FEW DAYS AND THEY HAVE REPLACED SEVERAL PARTS BUT THEY HAVE BEEN UNABLE TO REGAIN ANY BRAKES. I HAVEN'T HAD MY VEHICLE FOR 3 WEEKS BECAUSE NO ONE CAN FIGURE OUT THE ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING FAULT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (CARRIAGE FORD, 908 LEWIS AND CLARK PKWY, E. CLARKSVILLE, IN) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 157,000. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AT 128,000 MILES BOTH THE POWER ASSIST STEER FAULT AND SERVICE ADVANCETRAC ILLUMINATED WITHIN THE MESSAGE CENTER IN MY DASHBOARD. MY VEHICLE HAD BEEN SITTING FOR ABOUT 4 MONTHS AND HAD NOT BEEN DRIVEN BUT A COUPLE OF TIMES DURING THIS PERIOD. I NEEDED TO DRIVE IT DUE TO HAVING WORK DONE ON MY DAILY DRIVER. SO, I STARTED MY VEHICLE THE MORNING I INTENDED TO USE IT TO COMMUTE TO WORK AND THESE PROBLEMS SUDDENLY APPEARED. I WAS NOT IN MOTION AS I HAD JUST STARTED THE VEHICLE ON THE MORNING OF THE 18TH TO WARM UP PRIOR TO DRIVING IT TO WORK.