2010 FORD FUSION Complaints

IN A NUT SHELL THE CAR WOULD NOT ACCELERATE PROPERLY IT KEPT DYING OUT EVERY TIME I WOULD MASH ON THE ACCELERATOR.WENT TO AUTOZONE AND HAD A SCANNER PUT ON THE VEHICLE AND A NUMBER OF CODES CAME BACK POINTING TO THE THROTTLE ACCELERATOR CONTROL WHEN LOOKING FOR THE PART IT CAME BACK AS THE ENTIRE THROTTLE BODY. THEN COME TO FIND OUT THE PART HAD TO BE ORDERED, THEN IT COULD NTO BE ORDERED FROM ANY RETAILER, WENT TO THE DEALER ONE DAY TO GET THE PART AND IT WAS PURCHASEABLE, WENT BACK THE NEXT DAY TO FIND IT WAS A RECALL ON THAT PART WENT TO ANOTHER DEALER TO HAVE THE RECALL HONORED AND THEY GAVE ME THIS SPILL ABOUT THE COST OF A DIAGNOSTIC TEST, SAYING IT HAD TO BE DONE BEFORE THEY COULD KNOW FOR SURE IF IT WAS THE THROTTLE BODY. THEN LATER THAT DAY THEY CALL BACK SAYING IT WAS SOME KIND OF AIR HOSE THAT A RAT HAD CHEWED THROUGH. SOUNDS LIKE A BUNCH OF HOORAH TO ME. TELL ME WHAT DO YOU THINK. *TR

THE CHROME ON THE INTERIOR DOOR HANDLES OF THIS 2010 FORD FUSION IS PEELING. THERE IS A FORD TSB ON THIS ISSUE AS WELL AS NHTSA ITEM NUMBER - 10039156 WHICH I HAVE FOUND ONLINE. AS A RESULT OF THIS CHROME PEELING MY SON SUSTAINED A CUT ON HIS FINGER. I HAVE CONTACTED FORD AND THEY WILL NOT PAY FOR EITHER THE PARTS OR THE LABOR TO ADDRESS THIS KNOWN DEFECT. I WOULD LIKE TO FILE A COMPLAINT AGAINST FORD REGARDING THIS ISSUE WITH THE HOPE THAT THEY WILL ADDRESS THIS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ENGAGED INTO NEUTRAL INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,200. *TR

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MOTOR SHOULD REPAIR AT ITS EXPENSE. *TR

THIS IS IN REGARDS TO NHTSA ACTION NUMBER: PE13003 MY FUSION WAS HAVING STALLING PROBLEMS LEAVING MY NEIGHBORHOOD. IT WOULD ACT AS THOUGH THERE WASN'T ENOUGH FUEL BUT NOT ENOUGH TO STALL OUT. THE ENGINE WOULD SHAKE LIKE CRAZY AND THROW THE ENTIRE CAR INTO A SHAKE THAT WAS INCREDIBLY STRONG. I WOULD HAVE TO STOP, PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP. THIS HAPPENED AT LEAST TWICE A WEEK LEAVING THE HOUSE IN THE MORNING ON MY WAY TO WORK. ONCE IT SHOOK SO HARD I THOUGHT IT MIGHT TEAR THE ENGINE MOUNTS RIGHT OUT OF THE CAR. I TOOK THE VEHICLE TO MULLINAX FORD OF APOPKA WHERE THEY HAD TO REPLACE THE THROTTLE BODY. THEY CLAIMED IT WAS NOT UNDER WARRANTY AS IT ISN'T A "MECHANICAL" ENGINE PART, THAT IT WAS AN ELECTRONIC COMPONENT. *TR

SIMILAR STORY TO OTHER POSTINGS REGARDING AUTOMATIC TRANSMISSION: INCREASINGLY PROLONGED SHIFTING BETWEEN LOW GEARS (RUNNING AT INCREASINGLY HIGHER RPMS BEFORE SHIFTING), CAR PERIODICALLY JERKS FORWARD WHEN ACCELERATING FROM 0, AND NOW TRANSMISSION FLUID IS LEAKING FROM LEFT HALF SHAFT SEAL. WILL COST OVER $500 TO REPLACE SEAL, BUT WILL TAKE A FEW DAYS FOR THE DEALER TO GET THE "KIT," BECAUSE THERE ARE 2000 BACK-ORDERS!!!! ORIGINALLY BOUGHT THE CAR BECAUSE OF HIGH RATINGS, AND MY DISAPPOINTMENTS WITH HONDA AND TOYOTA, AND THE RUMOR THAT FORD STOPPED BUILDING CRAPPY CARS - GUESS SOME THINGS NEVER CHANGE (EXCEPT, OF COURSE, HOW MUCH THEY CHARGE FOR CRAP). WOULD LOVE TO FIND A DECENT, REASONABLY PRICED CAR, BUT SUSPECT THEY NO LONGER EXIST. *TR

MY VEHICLE REGULARLY "BUCKS" AND HAS ISSUES SHIFTING. THERE IS AN APPARENT TRANSMISSION PROBLEM AND KNOWN LEAKING ISSUE ON THIS MODEL OF THE FORD FUSION. THERE ARE OVER A 1000 COMPLAINTS ABOUT THIS ON THE INTERNET THAT I HAVE FOUND AND FORD REFUSES TO DO ANYTHING ABOUT IT. THIS IS A FAULT OF THEIRS AND THEY SHOULD BE RESPONSIBLE FOR THIS FIX! *TR

DRIVING HOME FROM WORK ON THE EXPRESSWAY AT 65 MPH WHEN SUDDENLY THE SERVICE POWER STEERING NOW ALERT CAME ON. LOST ALL POWER STEERING AND HAD TO PULL OFF THE EXPRESSWAY. CAR HAD TO BE TOWED AS STEERING WHEEL WAS LOCKED IN POSITION. FORD DEALER TELLS ME HAD COMPLETE POWER STEERING FAILURE. THIS IS A VERY DANGEROUS PROBLEM AND DUE TO THE NUMBER OF COMPLAINTS FILED, I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL FUNCTION ONCE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

POWER STEERING COMPLETELY FAILED AND SERVICE POWER STEERING NOW CAME ON THE DASH WARNING. LATER SERVICE ADVANCETRAC ALSO CAME ON DASH WARNING. STEERING VERY DIFFICULT AT SLOW SPEEDS. LIKELY TOO DIFFICULT FOR SMALL PERSON TO NEGOTIATE A PARKING LOT. CAR HAS ELECTRIC POWER STEERING AND ENTIRE STEERING RACK MUST BE REPLACED AS THE FAILED SENSOR IS NOT SERVICEABLE FROM ACTUAL RACK AND PINION. COST OF PART FORD PART STE27 IS $1186.74 PLUS LABOR. IF PART FAILED IN A TURN WHEN DRIVER ASSUMES EASY STEERING I COULD SEE A PROBLEM OCCURRING. *TR