2012 FORD FUSION Complaints

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 10 MPH in a parking lot, the vehicle went over a traffic speed bump, the brake pedal was depressed she felt soft. The brake pedal had to be depressed to the floorboard to stop the vehicle. The contact stated no warning light was illuminated. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake booster assembly, master cylinder, and vehicle suspension arms in the front wheels needed to be replaced. The vehicle was repaired. The contact stated that the brake failure recurred. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 72,000. The contact stated that repairs have been made but something is still wrong with the vehicle.

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed and making a left or right turn, the steering wheel became difficult to maneuver. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving 35 MPH the steering wheel became firm, making it difficult to turn the steering wheel. The contact stated that the Service Power Steering Assist message was displayed. The contact was able to drive back to the residence. The vehicle was taken to the dealer and the steering assist was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. The failure mileage was 80,000.

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist fault message was displayed on the instrument panel and excessive effort was needed to steer the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the vehicle was diagnosed with power steering failure. The dealer informed him that the vehicle was not covered under NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was approximately 117,000.

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was parked, and the power steering warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Bait n switch at the dealership two years ago “no open recalls except for the passenger airbag” that’s fine. couple nights ago, i go to get some groceries and my power steering fails. no problem, usually, i just turn my car on and off again but this time it’s actually quit on me. my dad tells me to check the recalls (which i think is pointless bc i already know there’s “only one”) lo and behold there was a recall on the power steering that coincidentally expired the year i bought the car. i’m at 100,000 now and i’m the fourth owner. got quoted $190 just for Ford to diagnose it. i’m not the type of person to make a big deal over this, i hate lawsuits, i hate haggling, i hate doing all this but i’ll be damned if anybody tries to f*** me over over and over again

This is a general concern, not limited to only my car. Daytime running lights do not turn on the tail lamps. People believe if they have the DRL turned on, they’re safe, but they are difficult to see in rain/fog/tunnels etc. DRL should include tail lamps Also, automatic headlamps only come on when it gets dark enough out. It’s surprising how many tail lamps come on half way through the turnpike tunnel. Auto lamps should simply come on when you turn on the key. That’s a frustration of mine. Thank you for listening.

The braking system failed. Yes it’s available upon request for inspection. The safety of myself and others were put at risk because it caused me to hit something in front of me. I stepped on the brakes and the pedal went straight to the floor. This has happened multiple times it is putting my safety as well as my children’s safety at risk. When I step on the brake pedal there is nothing goes to the floor till I pump the pedal. Initial Lu when hitting the pedal it jerks the steering wheel out of my hand to the right every time. It’s not only putting my children’s, and my self in harms way but any other driver that might be even near me while driving considering it takes the steering wheel out of my hand uncontrollably.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds and attempting to make a turn, the steering wheel was difficult to maneuver. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a malfunctioning electric power steering module, that needed replacement. The vehicle was not repaired. The contract related the failure to NHTSA Campaign Number: 15V340000 (Steering). The contact stated that the dealer was contacted and verified that the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 159,900.

Power steering assist went out, dealer quoted $2200 repair for new steering gear on a car with around 70,000 miles. Reading on line, this seems like a common issue with this model car and should be covered by a recall.