2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE ATTEMPTED TO ACCELERATE BUT THE ACCELERATOR PEDAL SUNK INTO THE FLOORBOARD. THE FAILURE WAS RECURRING. THE CONTACT WAS ABLE TO DISENGAGE THE PEDAL BY TAPPING IT TWICE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 3/5/14*CN UPDATED 03/21/14

WHILE TRAVELING ON THE LOCAL HIGHWAY, THE CAR LOST POWER AND STARTED TO SHAKE. THE SERVICE AND CHECK ENGINE LIGHTS APPEARED ON THE DASHBOARD. LUCKILY IT WAS NOT RUSH HOUR AND THE TRAFFIC WAS LIGHT. AFTER PULLING OFF OF THE ROAD, I WAS ABLE TO TURN OFF THE CAR AND BACK ON. THE ENGINE APPEARED TO OPERATE NORMALLY. THE INCIDENT HAPPENED AGAIN A FEW MILES LATER. THIS TIME THE CHECK ENGINE LIGHT REMAINED ON AFTER THE RESTART. I WAS ABLE TO SUCCESSFULLY DRIVE THE CAR TO THE LOCAL DEALERSHIP. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. LUCKILY I HAVE AN EXTENDED WARRANTY AND IT ONLY COST ME $100, UNLIKE SOME OF THE OTHER FOLKS WHO HAVE REPORTED THE SAME ISSUE. THIS COULD HAVE BEEN MUCH WORSE IF THE TRAFFIC WAS HEAVIER OR IF I WAS UNABLE TO GET TO THE SIDE OF THE ROAD QUICKLY. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION POWER AS THE CHECK ENGINE LIGHT AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000.

VEHICLE LOST POWER WHEN DRIVING. THE RPMS WENT TO ABOUT 1000 RPM (JUMPING UP AND DOWN). THIS CAUSED ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. THIS HAPPENED A FEW TIMES. LUCKILY I DID NOT HAVE ACCIDENT. I BROUGHT THE CAR IN AND DIAGNOSED BY FORD SERVICE ON NOVEMBER 29 AS FAULTY THROTTLE BODY. THE CAR HAS @ 41339 MILES AND THIS WAS NOT COVERED BY WARRANTY. *TR

CAR DRIVING FINE WHEN IT SUDDENLY LOSES ALL THROTTLE RESPONSE. THE LITTLE ORANGE WRENCH LIGHT COMES ON. PULLED CAR OVER TO THE SHOULDER AND TURNED OFF THE IGNITION. WHEN I TURNED THE CAR BACK ON, IT BEGAN WORKING AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST INCIDENT WAS A FEW WEEKS AGO. VERY DANGEROUS TO LOSE THROTTLE RESPONSE. UPON CHECKING INTERNET IT APPEARS THAT THIS PROBLEM IS NOT UNCOMMON. YOU NEED TO LOOK INTO THIS AND GET FORD ISSUE A RECALL. *TR

WAS TRAVELING ON 696 IN DETROIT AREA AT 70 MPH WHEN MY 2010 FORD FUSION SUDDENLY LOST 'POWER' TO THE POWER TRAIN, IT LOST ALL VELOCITY AND THE ABILITY TO ACCELERATE. IT WENT FROM 70 MPH TO 0 MPH IN SECONDS! I HAVE NEVER BEEN SO SCARED FOR MY LIFE AS I WAS AT THAT MOMENT WATCHING CARS 'JUMP' LANES TO AVOID REAR ENDING ME DUE MY SUDDEN LOSS OF POWER. I THANK GOD I WAS ABLE TO CROSS MULTIPLE LANES MAKING NEAR THE SHOULDER AS THE VEHICLE CAME TO A STOP! THE ENGINE WAS STILL RUNNING BUT LIST ABILITY TO MOVE. DEALERSHIP CHARGED $600 TO REPAIR MY VEHICLE WHICH WAS 2 WEEKS OUT OF WARRANTY WITH 30,000 MILES! WHEN ASKED WHAT HAPPENED THE SERVICE MANAGER SAID SOMETIMES PARTS GO BAD. AFTER READING ABOUT THE ISSUE, IT SOUNDS BIGGER PROBLEM THAN THAT. LET ME KNOW WHAT INFO YOU NEED. *TR

I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE! I WAS ABLE DRIVE AROUND THE CORNER INTO THE GAS STATION, AND ALL OF A SUDDEN THE VEHICLE'S TRANSMISSION JERKED AND MADE A LOUD "CLUNK" NOISE WHILE ACCELERATING LIGHTLY, THE VEHICLE "SURGED" THRU THE GAS STATION, FINDING MYSELF AT A FAST SPEED I HAD TO SLAM ON THE BRAKES! THAT EVENING I WENT ONTO THE INTERNET AND SAW HUNDREDS OF COMPLAINTS ON THE "ELECTRONIC THROTTLE BODY!" ALL OF THESE CUSTOMERS HAD THE SAME EXPERIENCE OR VERY SIMILAR TO MINE! I WAS VERY SCARED TO DRIVE THE CAR TWENTY MILES TO A LOCAL DEALERSHIP. FORTUNATELY THE VEHICLE MADE IT THERE WITHOUT STALLING. THE TECHNICIANS RAN A TEST ON THE "ELECTRONIC THROTTLE BODY"AND TO MY SURPRISE THE VEHICLE PASSED WITH FLYING COLORS. ALSO ONE OF THE TECHNICIANS TOOK THE CAR HOME TO SEE IF IT WOULD HAPPEN AGAIN SO THE EXTENDED WARRANTY WOULD COVER THIS EXPENSE WITH A RENTAL CAR! FOR THE SAFETY OF MYSELF AND OTHERS THE "ELECTRONIC THROTTLE BODY" WAS REPLACED AT MY EXPENSE OF $430.00. I KNEW THE PROBLEM WOULD NOT DISAPPEAR OR GO AWAY OR IMPROVE AND NOBODY'S LIFE IS WORTH A FEW HUNDRED DOLLARS! *TR

VEHICLE STALLED AND WENT INTO LIMP MODE CAUSING ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. CAR WAS DIAGNOSED AT A LOCAL FORD DEALER WITH A FAULTY THROTTLE BODY. *TR

WHILE DRIVING MY 2010 FORD FUSION I EXPERIENCED SOMETHING I WAS AT A RED LIGHT. WHILE DRIVING MY CAR SHOOK HEAVY 3 TIMES I SUDDENLY PULLED OVER TO CHECK OUT THE PROBLEM I PULLED OFF AFTER PULLING OVER THE PROBLEM OCCURRED AGAIN THEN IT SUDDENLY ACCELERATED IN ITS OWN I APPLIED THE BRAKE THEN TRIED TO ACCELERATE BUT MY CAR DIDN'T MOVE I ACCELERATED ONE MORE TIME MY CAR THEN SHOOK THEN TOOK OFF. I FOUND A FORUM WEBSITE CALLED FORDFUSION.NET EVEN ON THE MOTOR TREND WEBSITE SEVERAL PEOPLE SPEAK OF ONCE HAVING THIS PROBLEM I'M HAVING WITH MY FORD FUSION FORD DOESN'T WANT TO DO ANYTHING ABOUT IT BECAUSE THEY SAID I'M NOT UNDER WARRANTY I FEEL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT WAS ONCE ON RECALL WITH THIS CAR I WORK AND I'M IN GRAD SCHOOL MY CAR IS A MUST HAVE FOR ME I DON'T KNOW WHAT TO DO I EVEN INFORMED FORD THAT THEIR WAS SEVERAL PEOPLE ON A WEBSITE ONLINE THAT COMPLAINED ABOUT THE SAME PROBLEM EVEN AFTER THE PROBLEM WAS FIXED THIS IS MY FIRST VEHICLE I'VE OWNED I'M IN DISBELIEF AND REALLY REGRET PURCHASING A FORD CAR PLEASE HELP ME. *TR

DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR